<p><b>Requisition ID:</b>  <span>89443</span> </p><p> </p><p>At Gexa Energy, a NextEra Energy Resources company, we provide reliable low-cost energy solutions. Focused on customer satisfaction, we offer innovative electricity plans tailored to the diverse needs of Texas homes and businesses. If you're passionate about making a difference in the energy industry and delivering exceptional customer experiences, join our team today.</p><p> </p><p><span style="font-size:16.0px;"><b>Position Specific Description</b></span></p><p></p><p>Do you want to make a positive impact by ensuring that our operations department is firing on all cylinders and our customers are satisfied?  Join NextEra Energy Resource’s retail energy division focused on maximizing customer satisfaction through optimal operational performance.  This role leads process improvement efforts, including testing and integration efforts for M&amp;A growth and systems migrations across operations. The position is responsible for comprehensive process mapping of the "order to cash" workflow to identify risk reduction opportunities and implementing improvements enterprise-wide to drive operational excellence during strategic expansion.</p><p><strong>Job Overview</strong></p><p>The Director, Process Improvement and Quality Assurance will report directly to the Sr. Director of Operations.  In this role, they will be responsible for leading the testing efforts and strategic implementation for integration efforts around key acquisitions and systems migrations.  This role will need to have a clear vision of the goal and ensure that cross functional teams are aligned to achieve that goal.  This will include project management from time to time, including identifying process improvements and implementing solutions to ensure operational excellence for each acquisition.  In addition, this role will evaluate current existing processes across the business and recommend and implement solutions to improve these processes.  This will include leading offsites, working cross functionally, working with vendors, etc. to be successful.  The Director will need to be able to coordinate meetings, lead meetings, coordinate with upper management and lead presentations and communicate directly to upper management.  They will need to be comfortable making decisions and working autonomously. </p><p><strong>Job Duties and Responsibilities</strong></p><ul><li>Accountability for leading the testing efforts of key acquisitions</li><li>Accountability for leading a comprehensive review of the order to cash process for the mass markets and commercial businesses, including all process mapping, understanding of key historical issues, identifying risks and controls and implementing fixes near term</li><li>Develop project plans, process flows, presentations and other forms of communication to present to cross functional teams and upper management</li><li>Strategic ownership for operations when it comes to optimal processes and integrations</li><li>Develop solutions when issues arise and implement them</li><li>Hit key deadlines and determine how to allocate resources within the larger operations organization post-acquisition</li><li>Identify key integration risks and find and implement solutions</li><li>Some project management to ensure projects are prioritized correctly, costs are managed, and the business delivers on requests</li><li>Ability to set-up key operational KPIs and metrics to measure and achieve performance</li><li>Ability to hit deadlines and find resolutions and develop a plan for any in jeopardy or missed</li><li>Pro-active identification of performance optimization opportunities for the business</li><li>Ad hoc analytics and deep dives to optimize performance on key issues as necessary</li><li>Create executive dashboards for key areas to report to executive leadership</li><li>Performs other job-related duties as assigned</li></ul><ul><li>Managing complex projects with cross-functional team members</li><li>Preparing and communicating updates and recommendations through PowerPoint and excel</li><li>Project management responsibilities, including finishing key projects on time and within budget</li><li>Vendor and contract management for key operational vendors</li></ul><p><strong>The most valuable skills for success in this role will be:</strong></p><ul><li>Demonstrated ability to solve complex problems with deeply thought-out solutions</li><li>Strong written communication and executive presentation skills</li><li>Strong financial analysis and retail energy acumen</li><li>Self-starter who takes responsibilities for project outcomes</li><li>High level of comfort with fast-paced and constantly evolving environments</li><li>Intellectually curious individual who can learn new topics quickly</li><li>Highly analytical with strong attention to detail</li><li>Highly organized and deadline driven individual</li><li>Ability to prioritize, make decisions and develop project plans</li><li>Ability to hold themselves and others accountable</li></ul><p></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent;"><div style="font-size:16.0px;"><h2 style="font-size:1.0em;margin:0.0px;">Job Overview</h2></div><div><p>This position is accountable for developing and implementing a sales operations organization to support Commercial and Industrial customers at various stages of decarbonization. The position will analyze data to inform sales decisions and product development as well as manage the health of sales and the customer experience. Employees in this role will interface with various cross-functional teams to standardize the sales process.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent;"><div style="font-size:16.0px;"><h2 style="font-size:1.0em;margin:0.0px;">Job Duties &amp; Responsibilities</h2></div><div><ul><li>Develops and implements sales operations process for C&amp;I customers on various stages of decarbonization</li><li>Manages account executive assignment, deal phase status, sales flow and sales health</li><li>Develops and implements training of the salesforce and sales pitch strategy</li><li>Oversees sales reporting and the development and continuity of sales data to inform the sales strategy</li><li>Manages sales leads from multiple sources</li><li>Performs other job-related duties as assigned</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent;"><div style="font-size:16.0px;"><h2 style="font-size:1.0em;margin:0.0px;">Required Qualifications</h2></div><div><ul><li>Associate's Degree</li><li>Experience: 10+ years</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent;"><div style="font-size:16.0px;"><h2 style="font-size:1.0em;margin:0.0px;">Preferred Qualifications</h2></div><div><ul><li>Bachelor's Degree</li></ul></div></div></div><p> </p><p>NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click <b><a href="https://www.nexteraenergy.com/careers/life-at-nextera/benefits.html">here</a></b> to learn more.</p><p> </p><p><b>Employee Group:</b>  Exempt<br><b>Employee Type:</b>  Full Time<br><b>Job Category:</b>  Finance, Accounting &amp; Business Analytics<br><b>Organization:</b>  <span>Gexa Energy, LP</span> <br><b>Relocation Provided:</b>  Yes, if applicable</p><p> </p><p><span style="font-size:12.0px;"><span><span style="color:#333333;">NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.</span></span></span></p><p style="margin-bottom:11.0px;text-align:justify;"> </p><p style="margin-bottom:11.0px;text-align:justify;"><span style="font-size:12.0px;"><span><span style="color:#333333;">NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to </span><a href="mailto:recruiting-coordinator.sharedmailbox@nexteraenergy.com" style="color:blue;text-decoration:underline;"><span style="color:#0096db;">recruiting-coordinator.sharedmailbox@nexteraenergy.com</span></a><span style="color:#333333;">, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.</span></span></span></p><p style="margin-bottom:11.0px;text-align:justify;"> </p><p style="margin-bottom:11.0px;text-align:justify;"><span style="font-size:12.0px;"><span><span style="color:#333333;">NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.</span></span></span></p><p style="margin-bottom:11.0px;text-align:justify;"> </p><p style="margin-bottom:11.0px;text-align:justify;"><span style="font-size:12.0px;"><span><span style="color:#333333;">NextEra Energy <b>does not</b> accept any unsolicited resumes or referrals from <b>any third-party recruiting firms or agencies</b>. Please see our </span><a href="https://jobs.nexteraenergy.com/content/Third-Party-Recruiters/?locale=en_US&amp;previewLink=true&amp;referrerSave=false&amp;token=a4un1TiWoTYJimvq3RG1Jw%3D%3D" style="color:blue;text-decoration:underline;"><span style="color:#0096db;">policy</span></a><span style="color:#333333;"> for more information.</span></span></span></p><p><span style="font-size:10.0px;">.</span></p><p><span style="color:#ffffff;"><span style="font-size:4.0px;"><span></span> </span></span></p>

<p>NextEra Energy, Inc. (NYSE: NEE) is a leading clean energy company headquartered in Juno Beach, Florida. NextEra Energy owns two electric companies in Florida: Florida Power &amp; Light Company, which serves more than five million customer accounts in Florida and is the largest rate-regulated electric utility in the United States as measured by retail electricity produced and sold; and Gulf Power Company, which serves more than 460,000 customers in eight counties throughout Northwest Florida. NextEra Energy also owns a competitive energy business, NextEra Energy Resources, LLC, which, together with its affiliated entities, is the world&rsquo;s largest generator of renewable energy from the wind and sun and a world leader in battery storage. Through its subsidiaries, NextEra Energy generates clean, emissions-free electricity from eight commercial nuclear power units in Florida, New Hampshire, Iowa and Wisconsin. A Fortune 200 company and included in the S&amp;P 100 index, NextEra Energy has been recognized often by third parties for its efforts in sustainability, corporate responsibility, ethics and compliance, and diversity. NextEra Energy is ranked No. 1 in the electric and gas utilities industry on Fortune&rsquo;s 2019 list of &ldquo;World&rsquo;s Most Admired Companies&rdquo; and ranked among the top 25 on Fortune&rsquo;s 2018 list of companies that &ldquo;Change the World.&rdquo;</p>

Director, Process Improvement and Quality Assurance - Gexa

<p><b>Requisition ID:</b>&nbsp; <span>89443</span>&nbsp;</p><p>&nbsp;</p><p>At Gexa Energy, a NextEra Energy Resources company, we provide reliable low-cost energy solutions. Focused on customer satisfaction, we offer innovative electricity plans tailored to the diverse needs of Texas homes and businesses. If you're passionate about making a difference in the energy industry and delivering exceptional customer experiences, join our team today.</p><p>&nbsp;</p><p><span><b>Position Specific Description</b></span></p><p></p><p>Do you want to make a positive impact by ensuring that our operations department is firing on all cylinders and our customers are satisfied?&nbsp; Join NextEra Energy Resource’s retail energy division focused on maximizing customer satisfaction through optimal operational performance.&nbsp; This role leads process improvement efforts, including testing and integration efforts for M&amp;A growth and systems migrations across operations. The position is responsible for comprehensive process mapping of the "order to cash" workflow to identify risk reduction opportunities and implementing improvements enterprise-wide to drive operational excellence during strategic expansion.</p><p><strong>Job Overview</strong></p><p>The Director, Process Improvement and Quality Assurance will report directly to the Sr. Director of Operations.&nbsp; In this role, they will be responsible for leading the testing efforts and strategic implementation for integration efforts around key acquisitions and systems migrations.&nbsp; This role will need to have a clear vision of the goal and ensure that cross functional teams are aligned to achieve that goal.&nbsp; This will include project management from time to time, including identifying process improvements and implementing solutions to ensure operational excellence for each acquisition.&nbsp; In addition, this role will evaluate current existing processes across the business and recommend and implement solutions to improve these processes.&nbsp; This will include leading offsites, working cross functionally, working with vendors, etc. to be successful.&nbsp; The Director will need to be able to coordinate meetings, lead meetings, coordinate with upper management and lead presentations and communicate directly to upper management.&nbsp; They will need to be comfortable making decisions and working autonomously.&nbsp;</p><p><strong>Job Duties and Responsibilities</strong></p><ul><li>Accountability for leading the testing efforts of key acquisitions</li><li>Accountability for leading a comprehensive review of the order to cash process for the mass markets and commercial businesses, including all process mapping, understanding of key historical issues, identifying risks and controls and implementing fixes near term</li><li>Develop project plans, process flows, presentations and other forms of communication to present to cross functional teams and upper management</li><li>Strategic ownership for operations when it comes to optimal processes and integrations</li><li>Develop solutions when issues arise and implement them</li><li>Hit key deadlines and determine how to allocate resources within the larger operations organization post-acquisition</li><li>Identify key integration risks and find and implement solutions</li><li>Some project management to ensure projects are prioritized correctly, costs are managed, and the business delivers on requests</li><li>Ability to set-up key operational KPIs and metrics to measure and achieve performance</li><li>Ability to hit deadlines and find resolutions and develop a plan for any in jeopardy or missed</li><li>Pro-active identification of performance optimization opportunities for the business</li><li>Ad hoc analytics and deep dives to optimize performance on key issues as necessary</li><li>Create executive dashboards for key areas to report to executive leadership</li><li>Performs other job-related duties as assigned</li></ul><ul><li>Managing complex projects with cross-functional team members</li><li>Preparing and communicating updates and recommendations through PowerPoint and excel</li><li>Project management responsibilities, including finishing key projects on time and within budget</li><li>Vendor and contract management for key operational vendors</li></ul><p><strong>The most valuable skills for success in this role will be:</strong></p><ul><li>Demonstrated ability to solve complex problems with deeply thought-out solutions</li><li>Strong written communication and executive presentation skills</li><li>Strong financial analysis and retail energy acumen</li><li>Self-starter who takes responsibilities for project outcomes</li><li>High level of comfort with fast-paced and constantly evolving environments</li><li>Intellectually curious individual who can learn new topics quickly</li><li>Highly analytical with strong attention to detail</li><li>Highly organized and deadline driven individual</li><li>Ability to prioritize, make decisions and develop project plans</li><li>Ability to hold themselves and others accountable</li></ul><p></p><div><div><div><h2>Job Overview</h2></div><div><p>This position is accountable for developing and implementing a sales operations organization to support Commercial and Industrial customers at various stages of decarbonization. The position will analyze data to inform sales decisions and product development as well as manage the health of sales and the customer experience. Employees in this role will interface with various cross-functional teams to standardize the sales process.</p></div></div><div><div><h2>Job Duties &amp; Responsibilities</h2></div><div><ul><li>Develops and implements sales operations process for C&amp;I customers on various stages of decarbonization</li><li>Manages account executive assignment, deal phase status, sales flow and sales health</li><li>Develops and implements training of the salesforce and sales pitch strategy</li><li>Oversees sales reporting and the development and continuity of sales data to inform the sales strategy</li><li>Manages sales leads from multiple sources</li><li>Performs other job-related duties as assigned</li></ul></div></div><div><div><h2>Required Qualifications</h2></div><div><ul><li>Associate's Degree</li><li>Experience: 10+ years</li></ul></div></div><div><div><h2>Preferred Qualifications</h2></div><div><ul><li>Bachelor's Degree</li></ul></div></div></div><p>&nbsp;</p><p>NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click <b><a href="https://www.nexteraenergy.com/careers/life-at-nextera/benefits.html">here</a></b> to learn more.</p><p>&nbsp;</p><p><b>Employee Group:</b> &nbsp;Exempt<br><b>Employee Type:</b>&nbsp;&nbsp;Full Time<br><b>Job Category:</b> &nbsp;Finance, Accounting &amp; Business Analytics<br><b>Organization:</b> &nbsp;<span>Gexa Energy, LP</span>&nbsp;<br><b>Relocation Provided:</b> &nbsp;Yes, if applicable</p><p>&nbsp;</p><p><span><span><span>NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.</span></span></span></p><p>&nbsp;</p><p><span><span><span>NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to </span><a href="mailto:recruiting-coordinator.sharedmailbox@nexteraenergy.com"><span>recruiting-coordinator.sharedmailbox@nexteraenergy.com</span></a><span>, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.</span></span></span></p><p>&nbsp;</p><p><span><span><span>NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.</span></span></span></p><p>&nbsp;</p><p><span><span><span>NextEra Energy <b>does not</b> accept any unsolicited resumes or referrals from <b>any third-party recruiting firms or agencies</b>. Please see our </span><a href="https://jobs.nexteraenergy.com/content/Third-Party-Recruiters/?locale=en_US&amp;previewLink=true&amp;referrerSave=false&amp;token=a4un1TiWoTYJimvq3RG1Jw%3D%3D"><span>policy</span></a><span> for more information.</span></span></span></p><p><span>.</span></p><p><span><span><span></span>&nbsp;</span></span></p>

Director, Process Improvement and Quality Assurance - Gexa

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About the Company

NextEra Energy

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