We are seeking an experienced and strategic Head of Internal Communications for Europe and India to lead a high-performing internal communications function that connects employees to our purpose, values, and growth strategy.In this role we’re looking for more than expertise; you’ll shape strategy, provide trusted counsel, connect teams and cultures, and drive engagement across the region. As a trusted advisor to senior leaders, including the Executive leadership team, and a key member of the regional marketing and communications leadership team, you’ll ensure internal messaging is seamlessly aligned with external messaging, client needs and enterprise-wide priorities. You’ll work in close partnership with global and enterprise communications colleagues to ensure consistency of voice, share best practices, and contribute to a unified employee experience across the business.Key responsibilitiesLeadership and strategic direction<ul><li>Develop and lead the regional internal communications strategy aligned to business objectives and our global growth priorities.</li><li>Partner with senior leaders to advise on strategic communication best practices, including effective storytelling, message frequency, channel selection, metrics, and brand guidelines.</li><li>Build a future-ready internal communications model that supports both enterprise-wide campaigns and regional needs.</li><li>Set and track meaningful KPIs and engagement metrics to continually improve internal communications effectiveness.</li><li>Lead a team of internal communication professionals, creating a high-performing, growth-driven culture.</li></ul>Stakeholder engagement and executive counsel<ul><li>Serve as a trusted advisor to the regional executive team, offering insights and strategic advice on internal communications and employee engagement.</li><li>Build and maintain strong partnerships with leaders across business lines, countries, and functions to ensure consistent, timely and trusted employee communications.</li><li>Drive leadership visibility through strategic engagement programs, coaching, and internal platforms.</li></ul>Crisis and change communications<ul><li>Lead internal crisis communication planning and response for the region, collaborating closely with legal, operations and HR to protect business continuity and employee trust.</li><li>Advise and deliver communications that support business change, restructuring, transformation, and integration projects with strategic direction, clarity, and pace.</li></ul>Marketing and communications integration and collaboration<ul><li>Play a key role on the regional marketing and communications leadership team, championing the voice of employees and ensuring alignment between internal and external messaging.</li><li>Help bring the “outside in” – connecting market and client insight to internal communications and using storytelling to engage employees in our growth ambition.</li></ul>Strategic content and narrative<ul><li>Lead the development of compelling audience-focused content that align with our regional strategy and global positioning.</li><li>Ensure internal content is outcome-focused, inclusive, and connected to business priorities.</li><li>Partner with the creative and content teams to optimise reach and cut-through of messaging across platforms and countries.</li></ul> <ul></ul>

AECOM is the world&rsquo;s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Head of Internal Communications

We are seeking an experienced and strategic Head of Internal Communications for Europe and India to lead a high-performing internal communications function that connects employees to our purpose, values, and growth strategy.In this role we’re looking for more than expertise; you’ll shape strategy, provide trusted counsel, connect teams and cultures, and drive engagement across the region. As a trusted advisor to senior leaders, including the Executive leadership team, and a key member of the regional marketing and communications leadership team, you’ll ensure internal messaging is seamlessly aligned with external messaging, client needs and enterprise-wide priorities. You’ll work in close partnership with global and enterprise communications colleagues to ensure consistency of voice, share best practices, and contribute to a unified employee experience across the business.Key responsibilitiesLeadership and strategic direction<ul><li>Develop and lead the regional internal communications strategy aligned to business objectives and our global growth priorities.</li><li>Partner with senior leaders to advise on strategic communication best practices, including effective storytelling, message frequency, channel selection, metrics, and brand guidelines.</li><li>Build a future-ready internal communications model that supports both enterprise-wide campaigns and regional needs.</li><li>Set and track meaningful KPIs and engagement metrics to continually improve internal communications effectiveness.</li><li>Lead a team of internal communication professionals, creating a high-performing, growth-driven culture.</li></ul>Stakeholder engagement and executive counsel<ul><li>Serve as a trusted advisor to the regional executive team, offering insights and strategic advice on internal communications and employee engagement.</li><li>Build and maintain strong partnerships with leaders across business lines, countries, and functions to ensure consistent, timely and trusted employee communications.</li><li>Drive leadership visibility through strategic engagement programs, coaching, and internal platforms.</li></ul>Crisis and change communications<ul><li>Lead internal crisis communication planning and response for the region, collaborating closely with legal, operations and HR to protect business continuity and employee trust.</li><li>Advise and deliver communications that support business change, restructuring, transformation, and integration projects with strategic direction, clarity, and pace.</li></ul>Marketing and communications integration and collaboration<ul><li>Play a key role on the regional marketing and communications leadership team, championing the voice of employees and ensuring alignment between internal and external messaging.</li><li>Help bring the “outside in” – connecting market and client insight to internal communications and using storytelling to engage employees in our growth ambition.</li></ul>Strategic content and narrative<ul><li>Lead the development of compelling audience-focused content that align with our regional strategy and global positioning.</li><li>Ensure internal content is outcome-focused, inclusive, and connected to business priorities.</li><li>Partner with the creative and content teams to optimise reach and cut-through of messaging across platforms and countries.</li></ul>&nbsp;<ul></ul>&nbsp;

Head of Internal Communications

About the Job

About the Company

AECOM

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