Location:Kathmandu, Bagmati, NepalJob ID: R0101580Date Posted:2025-08-14Company Name:PIONEER SOLUTIONS NEPAL PVT. LTD.Profession (Job Category):Human ResourcesJob Schedule: Full timeRemote:NoJob Description:Contingent HR Service SpecialistHow you'll make an impact:Performs day to day processing of HR requests related to one or more service lines (Employee Life Cycle, Integrated Talent, Global Mobility, Learning &amp; Development, Compensation &amp; Benefits, Payroll, People Analytics and HRIS) for an assigned group of employees handling also complex and escalated tasks. Ensures appropriate support for internal customers and deliver accurate and timely processing of information with all stakeholders and assures that quality controls like e.g. the 4-eye-check are carried out.Key areas of responsibility will include, but are not limited to:<ul><li>Service Delivery - You will execute and deliver assigned HR Services according to defined service level agreement(s). Handles complex/escalated tasks.</li><li>Data Entry &amp; Documentation – You will maintains a high level of data quality and accuracy in the systems. Provides on-demand reports related to the process when required.  Regular update of SOP (Standard Operating Procedures) and WI (Work Instructions) as appropriate.</li><li>Payroll - You will be Single Point of Contact (SPOC) to manage and liaise with Payroll Managed Service partner for weekly and monthly payroll; manage pre &amp; post payroll activities; check master data in ensuring the data integrity i.e. accurate and correct; ensure correct payment of entitlements in accordance to agreement and policies; process month end accruals, post journals, payroll reconciliations.</li><li>HR Time - You will be SPOC to support HR Time related activities, interface, updates and queries</li><li>Support Service - You will deliver HR Service support to the HR community, managers and employees. This include: on-boarding and off-boarding administrations, employees’ P-filling and HR records management, administrate local ServiceNow tickets and ensure timely closure of tickets, any other task/assignment given from time to time.</li><li>HR Process Control – You will perform regular quality check on master data, time system and payroll in accordance to global guidelines.</li><li>Process optimization – You will recommends enhancements and simplification of existing processes and procedures based on feedback and experience with customers. Leads some process improvement activities and participates in various quality control and audit activities.</li><li>Special programs - You will recommends, develops, and assists in implementation of special programs in area of functional specialty. Supports HR cross-functional initiatives in area of functional responsibility.</li><li>Adhoc Projects – You will require to support project or assignments initiated by Global, if any.</li></ul>Requirements<ul><li>Bachelor’s/Master’s degree in any stream, with 2-3 years of experience in HR Operations</li><li>Experience in HR Shared Services for a Global Company will be an added advantage with ability to support cross countries HR operations</li><li>Experience in payroll, statutory filing, absence and attendance system is preferred.</li><li>Proficiency in MS Office, along with organizing, coordinating and analytical skills.</li><li>Able to work in teams, within deadlines and be process oriented will be an ideal fit along with good in stakeholders and vendors management</li><li>Proficiency in English skills is a must</li></ul><h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. </h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Contingent HR Ops Service Specialist

Location:Kathmandu, Bagmati, NepalJob ID: R0101580Date Posted:2025-08-14Company Name:PIONEER SOLUTIONS NEPAL PVT. LTD.Profession (Job Category):Human ResourcesJob Schedule:&nbsp;Full timeRemote:NoJob Description:Contingent HR Service SpecialistHow you'll make an impact:Performs day to day processing of HR requests related to one or more service lines (Employee Life Cycle, Integrated Talent, Global Mobility, Learning &amp; Development, Compensation &amp; Benefits, Payroll, People Analytics and HRIS) for an assigned group of employees handling also complex and escalated tasks. Ensures appropriate support for internal customers and deliver accurate and timely processing of information with all stakeholders and assures that quality controls like e.g. the 4-eye-check are carried out.Key areas of responsibility will include, but are not limited to:<ul><li>Service Delivery - You will execute and deliver assigned HR Services according to defined service level agreement(s). Handles complex/escalated tasks.</li><li>Data Entry &amp; Documentation – You will maintains a high level of data quality and accuracy in the systems. Provides on-demand reports related to the process when required.&nbsp; Regular update of SOP (Standard Operating Procedures) and WI (Work Instructions) as appropriate.</li><li>Payroll - You will be Single Point of Contact (SPOC) to manage and liaise with Payroll Managed Service partner for weekly and monthly payroll; manage pre &amp; post payroll activities; check master data in ensuring the data integrity i.e. accurate and correct; ensure correct payment of entitlements in accordance to agreement and policies; process month end accruals, post journals, payroll reconciliations.</li><li>HR Time - You will be SPOC to support HR Time related activities, interface, updates and queries</li><li>Support Service - You will deliver HR Service support to the HR community, managers and employees. This include: on-boarding and off-boarding administrations, employees’ P-filling and HR records management, administrate local ServiceNow tickets and ensure timely closure of tickets, any other task/assignment given from time to time.</li><li>HR Process Control – You will perform regular quality check on master data, time system and payroll in accordance to global guidelines.</li><li>Process optimization – You will recommends enhancements and simplification of existing processes and procedures based on feedback and experience with customers. Leads some process improvement activities and participates in various quality control and audit activities.</li><li>Special programs - You will recommends, develops, and assists in implementation of special programs in area of functional specialty. Supports HR cross-functional initiatives in area of functional responsibility.</li><li>Adhoc Projects – You will require to support project or assignments initiated by Global, if any.</li></ul>Requirements<ul><li>Bachelor’s/Master’s degree in any stream, with 2-3 years of experience in HR Operations</li><li>Experience in HR Shared Services for a Global Company will be an added advantage with ability to support cross countries HR operations</li><li>Experience in payroll, statutory filing, absence and attendance system is preferred.</li><li>Proficiency in MS Office, along with organizing, coordinating and analytical skills.</li><li>Able to work in teams, within deadlines and be process oriented will be an ideal fit along with good in stakeholders and vendors management</li><li>Proficiency in English skills is a must</li></ul><h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.&nbsp;</h2>

Contingent HR Ops Service Specialist

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HITACHI ENERGY

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