Job title: Junior Operations ManagerLocation: London - HybridSalary: £48,000 - £60,000Team: People Closing date for applications: Monday 1st September 2025Kaluza reimagines energy to bring net-zero within everyone’s reach. Our intelligent platform enables energy utilities to unlock the full value of a radically changing energy system and propel us to a future where renewable energy is sustainable, affordable and accessible for all. From automating and simplifying core operations including billing to create a lower-cost, higher-engagement experience, to optimising energy usage across smart devices in the home, we turn tough challenges into win-win-win outcomes for customers, suppliers and the energy system. At Kaluza we embrace a flexible, hybrid work model that balances autonomy with the power of in-person connection. Many of our teams find value in coming together regularly to collaborate, strengthen relationships, and accelerate progress. We’re focused on shaping thoughtful, team-driven approaches that support both business impact and individual well-being.We also prioritise meaningful company-wide gatherings like our annual conference and end-of-year celebrations, that bring us together to align, connect, and celebrate.What will I be doing?At Kaluza, we don't just manage operations; we pioneer scalable solutions that drive our mission forward. As a Junior Operations Manager, you'll be instrumental in supporting our team in tackling complex operational challenges, helping to design and implement efficient systems and solutions that support Kaluza's rapid growth and ensure a seamless experience for our B2B partners and internal teams.In this high-impact role, you will:<ul><li>Contribute to Process Optimization: Help identify bottlenecks and inefficiencies, and support the development of robust, automated processes that support Kaluza's hyper-growth. Ensuring defect free playbook-based processes that can scale at speed.</li><li>Support Critical Projects: Assist in the end-to-end execution of operational projects that enhance our ability to deliver at speed and at scale.</li><li>Drive Operational Excellence: Support the team in seeking out new features, tools, and methodologies to enhance operational efficiency.</li><li>Help Manage Key Relationships: Assist in overseeing critical vendor and partner relationships as needed, supporting performance tracking and negotiations.</li><li>Leverage Data for Impact: Dive deep into operational data to uncover insights, identify trends, and support strategic decisions that drive continuous improvement and building dashboards that create deep insights and actions.</li><li>Embrace Continuous Improvement: Proactively look for opportunities to further enhance Kaluza’s ability to deliver and excel, supporting the team's drive for operational excellence and customer centricity.</li><li>Be highly tech-driven: Embed technology into our ways of working while increasing knowledge of tools  / solutions to the wider Kaluza team. Bringing a technology-first mindset to solving problems. </li><li>AI expert: You'll demonstrate experience in both using and driving AI adoption across the wider business.</li></ul>About You You're a proactive, analytical, and results-oriented professional with a passion for solving complex problems and a desire to grow your career in a fast-paced, high-growth environment. You're a quick learner and problem solver with a unique blend of strategic thinking and hands-on execution. You excel at taking ownership, have a strong bias for action and focus on delivering results.Ideally, you'll have/be:<ul><li>Emerging Operations Experience: Prior experience in a cross function operations role within a technology or B2B SaaS environment, with a clear desire to learn and drive significant improvements.</li><li>A Curious Problem Solver: An proven ability to dissect complex operational challenges into manageable components and support the development of elegant, data-backed solutions.</li><li>Tech-Savvy: A passion for identifying opportunities for, deploying, and effectively utilizing AI-powered tools and automation to enhance operational efficiency.</li><li>Project Coordination Skills: Experience in supporting and coordinating projects from inception to completion, demonstrating strong organizational skills.</li><li>Data-Driven Mindset: Eagerness to leverage data analysis to inform decisions, measure performance, and identify areas for optimization.</li><li>Strategic &amp; Proactive: Highly curious and entrepreneurial, consistently seeking opportunities to enhance processes and make a measurable impact.</li><li>Collaborative Team Player: A strong communicator who can build relationships and work effectively with both internal and external stakeholders.</li></ul>What will set you apart <ul><li>STEM Degree: A degree (or equivalent) in a Science, Technology, Engineering, or Mathematics field.</li><li>B2B SaaS Experience: You have an understanding of the unique operational complexities of a rapidly scaling B2B software company.</li><li>Passion for Automation: You've actively explored or implemented automation tools to streamline workflows.</li></ul>Kaluza ValuesHere at Kaluza we have five core values that guide us as a business: We’re on a mission, We build together, We’re inclusive, We get it done, We communicate with purpose.Read more about our <a href="https://careers.kaluza.com/our-values">values over on our careers site.</a>From us you’ll get<ul><li>Pension Scheme</li><li>Discretionary Bonus Scheme</li><li>Private Medical Insurance + Virtual GP</li><li>Life Assurance</li><li>Access to Furthr - a Climate Action app</li><li>Free Mortgage Advice and Eye Tests</li><li>Perks at Work - access to thousands of retail discounts</li><li>5% Flex Fund to spend on the benefits you want most</li><li>26 days holiday</li></ul><ul><li>Flexible bank holidays, giving you an additional 8 days which you can choose to take whenever you like</li></ul><ul><li>Progressive leave policies with no qualifying service periods, including 26 weeks full pay if you have a new addition to your family </li><li>Dedicated personal learning and home office budgets</li><li>And more…</li></ul>Even better? You’ll have access to these benefits from day 1 when you join.We want the best peopleWe’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.Find out more about working in <a href="http://kaluza.com">Kaluza</a> on our <a href="https://careers.kaluza.com/">careers page</a> and <a href="https://www.linkedin.com/company/kaluza/">LinkedIn</a>. You can also find our Applicant Data Protection Policy <a href="https://kaluza-careers.cdn.prismic.io/kaluza-careers/Z5umd5bqstJ9-DZw_2024ApplicantDataProtectionNotice.pdf">here</a>.

Kaluza is the intelligent energy platform enabling the world&rsquo;s largest energy companies to lead the way in the energy transition. From revolutionising energy retail operations to smart electric vehicle charging, our software is empowering energy suppliers to deliver market-leading experiences for their customers and drive decarbonisation.&nbsp;
Launching in 2019, we&rsquo;ve grown rapidly to over 400 employees across the UK, Portugal and the US. We pride ourselves on technical excellence and building a platform that has a real, positive impact in a fast-evolving industry.&nbsp;
We&rsquo;re on the lookout for talented problem solvers, who are determined to make a difference to the world. Sound like you? Find out more about life at Kaluza&nbsp;<a class="body-text-link hyperlink" href="https://careers.kaluza.com/life-at-kaluza">here</a>.

Junior Operations Manager

Job title: Junior Operations ManagerLocation: London - HybridSalary: £48,000 - £60,000Team: People&nbsp;Closing date for applications: Monday 1st September 2025Kaluza reimagines energy to bring net-zero within everyone’s reach. Our intelligent platform enables energy utilities to unlock the full value of a radically changing energy system and propel us to a future where renewable energy is sustainable, affordable and accessible for all.&nbsp;From automating and simplifying core operations including billing to create a lower-cost, higher-engagement experience, to optimising energy usage across smart devices in the home, we turn tough challenges into win-win-win outcomes for customers, suppliers and the energy system.&nbsp;At Kaluza we embrace a flexible, hybrid work model that balances autonomy with the power of in-person connection. Many of our teams find value in coming together regularly to collaborate, strengthen relationships, and accelerate progress. We’re focused on shaping thoughtful, team-driven approaches that support both business impact and individual well-being.We also prioritise meaningful company-wide gatherings like our annual conference and end-of-year celebrations, that bring us together to align, connect, and celebrate.What will I be doing?At Kaluza, we don't just manage operations; we pioneer scalable solutions that drive our mission forward. As a Junior Operations Manager, you'll be instrumental in supporting our team in tackling complex operational challenges, helping to design and implement efficient systems and solutions that support Kaluza's rapid growth and ensure a seamless experience for our B2B partners and internal teams.In this high-impact role, you will:<ul><li>Contribute to Process Optimization: Help identify bottlenecks and inefficiencies, and support the development of robust, automated processes that support Kaluza's hyper-growth. Ensuring defect free playbook-based processes that can scale at speed.</li><li>Support Critical Projects: Assist in the end-to-end execution of operational projects that enhance our ability to deliver at speed and at scale.</li><li>Drive Operational Excellence: Support the team in seeking out new features, tools, and methodologies to enhance operational efficiency.</li><li>Help Manage Key Relationships: Assist in overseeing critical vendor and partner relationships as needed, supporting performance tracking and negotiations.</li><li>Leverage Data for Impact: Dive deep into operational data to uncover insights, identify trends, and support strategic decisions that drive continuous improvement and building dashboards that create deep insights and actions.</li><li>Embrace Continuous Improvement: Proactively look for opportunities to further enhance Kaluza’s ability to deliver and excel, supporting the team's drive for operational excellence and customer centricity.</li><li>Be highly tech-driven: Embed technology into our ways of working while increasing knowledge of tools&nbsp; / solutions to the wider Kaluza team. Bringing a technology-first mindset to solving problems.&nbsp;</li><li>AI expert: You'll demonstrate experience in both using and driving AI adoption across the wider business.</li></ul>About You&nbsp;You're a proactive, analytical, and results-oriented professional with a passion for solving complex problems and a desire to grow your career in a fast-paced, high-growth environment. You're a quick learner and problem solver with a unique blend of strategic thinking and hands-on execution. You excel at taking ownership, have a strong bias for action and focus on delivering results.Ideally, you'll have/be:<ul><li>Emerging Operations Experience: Prior experience in a cross function operations role within a technology or B2B SaaS environment, with a clear desire to learn and drive significant improvements.</li><li>A Curious Problem Solver: An proven ability to dissect complex operational challenges into manageable components and support the development of elegant, data-backed solutions.</li><li>Tech-Savvy: A passion for identifying opportunities for, deploying, and effectively utilizing AI-powered tools and automation to enhance operational efficiency.</li><li>Project Coordination Skills: Experience in supporting and coordinating projects from inception to completion, demonstrating strong organizational skills.</li><li>Data-Driven Mindset: Eagerness to leverage data analysis to inform decisions, measure performance, and identify areas for optimization.</li><li>Strategic &amp; Proactive: Highly curious and entrepreneurial, consistently seeking opportunities to enhance processes and make a measurable impact.</li><li>Collaborative Team Player: A strong communicator who can build relationships and work effectively with both internal and external stakeholders.</li></ul>What will set you apart&nbsp;<ul><li>STEM Degree: A degree (or equivalent) in a Science, Technology, Engineering, or Mathematics field.</li><li>B2B SaaS Experience: You have an understanding of the unique operational complexities of a rapidly scaling B2B software company.</li><li>Passion for Automation: You've actively explored or implemented automation tools to streamline workflows.</li></ul>Kaluza ValuesHere at Kaluza we have five core values that guide us as a business:&nbsp;We’re on a mission, We build together, We’re inclusive, We get it done, We communicate with purpose.Read more about our <a href="https://careers.kaluza.com/our-values">values over on our careers site.</a>From us you’ll get<ul><li>Pension Scheme</li><li>Discretionary Bonus Scheme</li><li>Private Medical Insurance + Virtual GP</li><li>Life Assurance</li><li>Access to Furthr - a Climate Action app</li><li>Free Mortgage Advice and Eye Tests</li><li>Perks at Work - access to thousands of retail discounts</li><li>5% Flex Fund to spend on the benefits you want most</li><li>26 days holiday</li></ul><ul><li>Flexible bank holidays, giving you an additional 8 days which you can choose to take whenever you like</li></ul><ul><li>Progressive leave policies with no qualifying service periods, including 26 weeks full pay if you have a new addition to your family&nbsp;</li><li>Dedicated personal learning and home office budgets</li><li>And more…</li></ul>Even better? You’ll have access to these benefits from day 1 when you join.We want the best peopleWe’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.Find out more about working in <a href="http://kaluza.com">Kaluza</a> on our <a href="https://careers.kaluza.com/">careers page</a> and <a href="https://www.linkedin.com/company/kaluza/">LinkedIn</a>. You can also find our Applicant Data Protection Policy <a href="https://kaluza-careers.cdn.prismic.io/kaluza-careers/Z5umd5bqstJ9-DZw_2024ApplicantDataProtectionNotice.pdf">here</a>.

Junior Operations Manager

About the Job

About the Company

Kaluza

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