We are looking for a Customer Relationship Manager to join our beverage can factory in Hämeenlinna.Canpack Finland Oy is part of the Canpack Group, a leading global manufacturer of aluminum beverage cans, packaging solutions, and metal closures. Based in Hämeenlinna, we bring together a diverse team of 150 professionals of various nationalities, all dedicated to our mission: <a href="https://www.canpack.com/create-that-feeling/?_gl=1*b4gft3*_up*MQ..*_ga*MTYyNzYwMDA2Ny4xNzI4MzAwODYz*_ga_5GW295HJ43*MTcyODMwMDg2Mi4xLjEuMTcyODMwMTQzOC4yNC4wLjA.">Create That Feeling!</a>Customer Relationship ManagerMain responsibilities:<ul><li>Developing and implementing means for building customer relationships and improving customer satisfaction.</li><li>Maintaining and strengthening relationships with our current customers.</li><li>Managing customer complaints and resolving them in a timely and efficient manner in cooperation with local or Global team.</li><li>Collecting and analyzing customer feedback to identify areas for improvement and to develop strategies for meeting customer needs.</li><li>Acquire knowledge of products or services to provide information to customers and coordinate production planning activities to ensure alignment with Group objectives.</li><li>Administer receivables, implement Group price controls, and authorize cost approvals.</li><li>Supervise credit control processes, coordinate year-end planning activities, and manage aluminum hedging for designated clients.</li></ul>Our expectations:<ul><li>Resilience and adaptability in a dynamic work environment.</li><li>Experience working in an international corporate environment.</li><li>Proven ability to work effectively as part of a team.</li><li>Demonstrating exceptional customer service and communication skills.</li><li>Fluent in Finnish and English; knowledge of Swedish is an advantage.</li><li>Proficient in Microsoft Excel. Experience with ERP systems, Microsoft Office, and SAP is beneficial.</li></ul>We offer:<ul><li>challenging work in a fast-developing international company</li></ul><ul><li>opportunities for further professional development</li><li>competitive salary between 4700€ - 6500€ (monthly gross), based on education and professional experience</li><li>bonus according to our bonus system.</li></ul>If you are a current CANPACK employee, please apply through your <a href="http://workday.canpack.com">Workday account</a>.CANPACK Group is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law or not related to job requirements, unless such distinction is required by law.

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<div id="ember58" class="ember-view organization-about-module__content-consistant-cards-description">We&rsquo;re CANPACK Group &ndash; 8,000 people around the world, with a common goal to push the boundaries of packaging and help our customers dream and deliver on a global scale. Our company began in Poland over 30 years ago, and since then we&rsquo;ve grown into a leading global manufacturer of beverage packaging. Every day, we produce millions of beverage cans, food tins, glass bottles and metal closures at our production sites located on five continents. We create impactful, sustainable solutions that do more &ndash; for brands, for businesses, for people and the planet. We achieve this through empowering every employee to make their mark by sharing ideas and solving problems together. Join us and be part of a collaborative culture that cares about its employees and respects the world around it. Join us and help us Create That Feeling. </div>
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Customer Relationship Manager

We are looking for a Customer Relationship Manager to join our beverage can factory in Hämeenlinna.Canpack Finland Oy is part of the Canpack Group, a leading global manufacturer of aluminum beverage cans, packaging solutions, and metal closures. Based in Hämeenlinna, we bring together a diverse team of 150 professionals of various nationalities, all dedicated to our mission: <a href="https://www.canpack.com/create-that-feeling/?_gl=1*b4gft3*_up*MQ..*_ga*MTYyNzYwMDA2Ny4xNzI4MzAwODYz*_ga_5GW295HJ43*MTcyODMwMDg2Mi4xLjEuMTcyODMwMTQzOC4yNC4wLjA.">Create That Feeling!</a>Customer Relationship ManagerMain responsibilities:<ul><li>Developing and implementing means for building customer relationships and improving customer satisfaction.</li><li>Maintaining and strengthening relationships with our current customers.</li><li>Managing customer complaints and resolving them in a timely and efficient manner in cooperation with local or Global team.</li><li>Collecting and analyzing customer feedback to identify areas for improvement and to develop strategies for meeting customer needs.</li><li>Acquire knowledge of products or services to provide information to customers and coordinate production planning activities to ensure alignment with Group objectives.</li><li>Administer receivables, implement Group price controls, and authorize cost approvals.</li><li>Supervise credit control processes, coordinate year-end planning activities, and manage aluminum hedging for designated clients.</li></ul>Our expectations:<ul><li>Resilience and adaptability in a dynamic work environment.</li><li>Experience working in an international corporate environment.</li><li>Proven ability to work effectively as part of a team.</li><li>Demonstrating exceptional customer service and communication skills.</li><li>Fluent in Finnish and English; knowledge of Swedish is an advantage.</li><li>Proficient in Microsoft Excel. Experience with ERP systems, Microsoft Office, and SAP is beneficial.</li></ul>We offer:<ul><li>challenging work in a fast-developing international company</li></ul><ul><li>opportunities for further professional development</li><li>competitive salary between 4700€ - 6500€ (monthly gross), based on education and professional experience</li><li>bonus according to our bonus system.</li></ul>If you are a current CANPACK employee, please apply through your <a href="http://workday.canpack.com">Workday account</a>.CANPACK Group is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law or not related to job requirements, unless such distinction is required by law.

Customer Relationship Manager

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CANPACK Recycling

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