Location:Saint-Laurent, Quebec, CanadaJob ID: R0108227Date Posted:2025-10-02Company Name:HITACHI ENERGY CANADA INC.Profession (Job Category):Sales, Marketing &amp; Product ManagementJob Schedule: Full timeRemote:YesJob Description:*** English follows ***L'offreHitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We keep your lights on, the factories running, our hospitals and schools open. What we deliver is used almost universally, with more than three quarters of the world’s population positively impacted by what we do. Founded on 100+ years of engineering heritage and enriched by diversity, we balance social, environmental, and economic values for a sustainable society. We employ more than 40,000 people in more than 90 countries.Sous la responsabilité de la vice-présidente des opérations de vente, le représentant du soutien aux ventes appuiera l'équipe de gestion des comptes de la région de l'Atlantique en coordonnant les appels d'offres des clients, y compris la création et la gestion des occasions commerciales dans notre outil SRM, en coordonnant la revue des conditions générales du client avec notre service juridique et notre assureur, afin d'aider le client à résoudre les problèmes liés à l'exécution des commandes, etc.) et en interagissant de manière soutenue avec le client et les usines concernées.Votre impact<ul><li>Agir à titre d’interface principale entre les clients et les équipes de vente internes.</li><li>Soutenir la promotion et la vente de produits et services afin d’atteindre les objectifs de vente régionaux.</li><li>Coordonner les appels d’offres et les soumissions avec les secteurs d’activité pour s’assurer que les soumissions sont opportunes et exactes.</li><li>Répondre aux demandes de renseignements des clients par téléphone et par courriel, y compris les demandes d’information, les devis et les mises à jour des commandes.</li><li>Repérer les pistes à potentiel élevé et les transmettre aux directeurs des ventes.</li><li>Établir et entretenir de solides relations avec les clients et les parties prenantes internes.</li><li>Contribuer à l’élaboration d’outils et de processus qui améliorent l’efficacité opérationnelle.</li><li>Offrir une rétroaction du marché relativement aux prix et aux activités de la concurrence.</li><li>Gérer de façon proactive la satisfaction des clients, et résoudre les problèmes.</li><li>Participer aux réunions et initiatives de vente industrielle.</li><li>Incarner les valeurs fondamentales que sont la sécurité, l’intégrité d’Hitachi Energy, ce qui signifie d’assumer la responsabilité de ses propres actions tout en prenant soin de ses collègues et de l’entreprise.</li></ul>​ Votre expérience<ul><li>2 à 5 ans d'expérience en service à la clientèle.</li><li>Compétences en gestion de projet ; capacité à gérer plusieurs priorités.</li><li>Diplôme technique en génie électrique ou équivalent (souhaitable).</li><li>Expérience en vente : un atout.</li><li>Solides compétences en communication en anglais ; le français est un atout.</li><li>Habiletés à travailler de manière autonome et à respecter des délais serrés.</li><li>Solides compétences organisationnelles et habiletés à mener plusieurs tâches de front.</li><li>Orientation client et excellentes compétences en matière de relations interpersonnelles.</li><li>Expérience de Salesforce (SFDC) : un atout.</li></ul>En savoir plus sur nous<ul><li>Assurances collectives complètes (soins médicaux, soins dentaires, vie et invalidité) et accès à un service de télémédecine</li><li>Régime de retraite avec cotisations patronales attrayantes</li><li>Programme de bonis</li><li>Programme d’aide aux employés et à leur famille 24 heures sur 24 et 7 jours sur 7</li><li>Programme de conditionnement physique et de bien-être</li><li>Politique hybride de le travail à domicile</li></ul>*****The opportunityHitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We keep your lights on, the factories running, our hospitals and schools open. What we deliver is used almost universally, with more than three quarters of the world’s population positively impacted by what we do. Founded on 100+ years of engineering heritage and enriched by diversity, we balance social, environmental, and economic values for a sustainable society. We employ more than 40,000 people in more than 90 countries.Reporting to the Vice President of Sales Operations, the Sales Support Representative will support the Atlantic Region account management team by coordinating customer tenders, including the creation and management of opportunities. in our SRM tool, coordinating the review of the customer's terms &amp; conditions with our legal department and our Insurer, to help the customer resolve order execution problems, etc.) and interacting in a sustained manner with the customer and the factories concernedHow you’ll make an impact<ul><li>Serve as the primary interface between customers and internal sales teams.</li><li>Support the promotion and sale of products and services to meet regional sales objectives.</li><li>Coordinate RFQs and bids with Business Lines to ensure timely and accurate submissions.</li><li>Respond to customer inquiries via phone and email, including requests for information, quotations, and order updates.</li><li>Identify high-potential leads and escalate them to Sales Directors.</li><li>Build and maintain strong relationships with customers and internal stakeholders.</li><li>Contribute to the development of tools and processes that enhance operational efficiency.</li><li>Provide market feedback on pricing and competitor activity.</li><li>Proactively manage customer satisfaction and resolve issues.</li><li>Participate in industrial sales meetings and initiatives.</li><li>Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business.</li></ul>Your background:<ul><li>2–5 years of customer service experience.</li><li>Project management skills; ability to manage multiple priorities.</li><li>Technical degree in electrical engineering or equivalent (preferred).</li><li>Sales experience is an asset.</li><li>Strong communication skills in English; French is an asset.</li><li>Proficient in working independently and meeting tight deadlines.</li><li>Strong organizational and multitasking abilities.</li><li>Customer-focused with excellent relationship-building skills.</li><li>Experience with Salesforce (SFDC) is an asset.</li></ul>​More about us<ul><li>Comprehensive group insurance (medical, dental, life and disability) and access to a telemedicine service.</li><li>Pension plan with attractive employer contribution.</li><li>Bonus program.</li><li>24/7 employee and family assistance program.</li><li>Fitness and wellness program.</li><li>Hybrid work from home policy.</li></ul><ul></ul><h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. </h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Spécialiste du soutien aux ventes/Sales Support Specialist

Location:Saint-Laurent, Quebec, CanadaJob ID: R0108227Date Posted:2025-10-02Company Name:HITACHI ENERGY CANADA INC.Profession (Job Category):Sales, Marketing &amp; Product ManagementJob Schedule:&nbsp;Full timeRemote:YesJob Description:*** English follows ***L'offreHitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We keep your lights on, the factories running, our hospitals and schools open. What we deliver is used almost universally, with more than three quarters of the world’s population positively impacted by what we do. Founded on 100+ years of engineering heritage and enriched by diversity, we balance social, environmental, and economic values for a sustainable society. We employ more than 40,000 people in more than 90 countries.Sous la responsabilité de la vice-présidente des opérations de vente, le représentant du soutien aux ventes appuiera l'équipe de gestion des comptes de la région de l'Atlantique en coordonnant les appels d'offres des clients, y compris la création et la gestion des occasions commerciales dans notre outil SRM, en coordonnant la revue des conditions générales du client avec notre service juridique et notre assureur, afin d'aider le client à résoudre les problèmes liés à l'exécution des commandes, etc.) et en interagissant de manière soutenue avec le client et les usines concernées.Votre impact<ul><li>Agir à titre d’interface principale entre les clients et les équipes de vente internes.</li><li>Soutenir la promotion et la vente de produits et services afin d’atteindre les objectifs de vente régionaux.</li><li>Coordonner les appels d’offres et les soumissions avec les secteurs d’activité pour s’assurer que les soumissions sont opportunes et exactes.</li><li>Répondre aux demandes de renseignements des clients par téléphone et par courriel, y compris les demandes d’information, les devis et les mises à jour des commandes.</li><li>Repérer les pistes à potentiel élevé et les transmettre aux directeurs des ventes.</li><li>Établir et entretenir de solides relations avec les clients et les parties prenantes internes.</li><li>Contribuer à l’élaboration d’outils et de processus qui améliorent l’efficacité opérationnelle.</li><li>Offrir une rétroaction du marché relativement aux prix et aux activités de la concurrence.</li><li>Gérer de façon proactive la satisfaction des clients, et résoudre les problèmes.</li><li>Participer aux réunions et initiatives de vente industrielle.</li><li>Incarner les valeurs fondamentales que sont la sécurité, l’intégrité d’Hitachi Energy, ce qui signifie d’assumer la responsabilité de ses propres actions tout en prenant soin de ses collègues et de l’entreprise.</li></ul>​ Votre expérience<ul><li>2 à 5 ans d'expérience en service à la clientèle.</li><li>Compétences en gestion de projet ; capacité à gérer plusieurs priorités.</li><li>Diplôme technique en génie électrique ou équivalent (souhaitable).</li><li>Expérience en vente&nbsp;: un atout.</li><li>Solides compétences en communication en anglais ; le français est un atout.</li><li>Habiletés à travailler de manière autonome et à respecter des délais serrés.</li><li>Solides compétences organisationnelles et habiletés à mener plusieurs tâches de front.</li><li>Orientation client et excellentes compétences en matière de relations interpersonnelles.</li><li>Expérience de Salesforce (SFDC)&nbsp;: un atout.</li></ul>En savoir plus sur nous<ul><li>Assurances collectives complètes (soins médicaux, soins dentaires, vie et invalidité) et accès à un service de télémédecine</li><li>Régime de retraite avec cotisations patronales attrayantes</li><li>Programme de bonis</li><li>Programme d’aide aux employés et à leur famille 24 heures sur 24 et 7 jours sur 7</li><li>Programme de conditionnement physique et de bien-être</li><li>Politique hybride de le travail à domicile</li></ul>*****The opportunityHitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We keep your lights on, the factories running, our hospitals and schools open. What we deliver is used almost universally, with more than three quarters of the world’s population positively impacted by what we do. Founded on 100+ years of engineering heritage and enriched by diversity, we balance social, environmental, and economic values for a sustainable society. We employ more than 40,000 people in more than 90 countries.Reporting to the Vice President of Sales Operations, the Sales Support Representative will support the Atlantic Region account management team by coordinating customer tenders, including the creation and management of opportunities. in our SRM tool, coordinating the review of the customer's terms &amp; conditions with our legal department and our Insurer, to help the customer resolve order execution problems, etc.) and interacting in a sustained manner with the customer and the factories concernedHow you’ll make an impact<ul><li>Serve as the primary interface between customers and internal sales teams.</li><li>Support the promotion and sale of products and services to meet regional sales objectives.</li><li>Coordinate RFQs and bids with Business Lines to ensure timely and accurate submissions.</li><li>Respond to customer inquiries via phone and email, including requests for information, quotations, and order updates.</li><li>Identify high-potential leads and escalate them to Sales Directors.</li><li>Build and maintain strong relationships with customers and internal stakeholders.</li><li>Contribute to the development of tools and processes that enhance operational efficiency.</li><li>Provide market feedback on pricing and competitor activity.</li><li>Proactively manage customer satisfaction and resolve issues.</li><li>Participate in industrial sales meetings and initiatives.</li><li>Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business.</li></ul>Your background:<ul><li>2–5 years of customer service experience.</li><li>Project management skills; ability to manage multiple priorities.</li><li>Technical degree in electrical engineering or equivalent (preferred).</li><li>Sales experience is an asset.</li><li>Strong communication skills in English; French is an asset.</li><li>Proficient in working independently and meeting tight deadlines.</li><li>Strong organizational and multitasking abilities.</li><li>Customer-focused with excellent relationship-building skills.</li><li>Experience with Salesforce (SFDC) is an asset.</li></ul>​More about us<ul><li>Comprehensive group insurance (medical, dental, life and disability) and access to a telemedicine service.</li><li>Pension plan with attractive employer contribution.</li><li>Bonus program.</li><li>24/7 employee and family assistance program.</li><li>Fitness and wellness program.</li><li>Hybrid work from home policy.</li></ul><ul></ul><h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.&nbsp;</h2>

Spécialiste du soutien aux ventes/Sales Support Specialist

About the Job

About the Company

HITACHI ENERGY

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