<p>At PALMS Insurance, a NextEra Energy company, we specialize in offering customized insurance solutions that address the unique needs of our clients. Our commitment to excellence, reliability, and customer satisfaction sets us apart as a trusted provider in the insurance industry. Are you ready to make a meaningful difference? Become a part of our team today. <br> </p><p><span style="font-size:16.0px;"><b>Position Specific Description</b></span></p><p></p><p> </p><p>Palms Insurance is a subsidiary of NextEra Energy, Inc., and manages both its Alien captive, Palms Cayman (which focuses on providing NextEra flexible and comprehensive insurance) and non-affiliate insurance entity Palms Specialty (a fast-growing specialty surplus lines insurer and reinsurer serving to further diversify NextEra’s overall insurance portfolio and contribute to overall profitability).</p><p> </p><p>Job Description: We are seeking an experienced Senior Business Systems Analyst with a strong background in the insurance industry to support strategic system implementation initiatives and ongoing business improvement projects. The ideal candidate will be responsible for gathering and defining business requirements, creating process flows, writing UAT user stories, and delivering detailed business process documentation. This role requires both a structured thinker and a hands-on executor who can work across departments to drive clarity, alignment, and actionable outcomes by bridging the gap between business and technology functions.</p><p> </p><p>1. System Implementations</p><ul><li>Gather, analyze, and document detailed business and functional requirements for system changes or new implementations.</li><li>Translate business requirements into user stories and acceptance criteria for UAT and development teams.</li><li>Lead or support User Acceptance Testing (UAT) efforts, including test case creation, execution coordination, and issue resolution.</li><li>Work closely with stakeholders to prioritize requirements and align deliverables with business objectives.</li><li>Assist with data conversion tasks, including mapping legacy data to the new system, identifying data gaps or inconsistencies, and supporting validation activities.</li></ul><p> </p><p>2. Process Design &amp; Documentation</p><ul><li>Work closely with business leaders to understand current operations and define optimal future-state processes.</li><li>Create procedure documentation, process flow diagrams, and swim lane diagrams to clearly illustrate business functions and handoffs.</li><li>Identify inefficiencies and provide recommendations for process improvements or automation.</li><li>Create and manage business process documentation for training and onboarding purposes.</li></ul><p> </p><p>3. Other Responsibilities</p><ul><li>Interview stakeholders to create project scope documents.</li><li>Work with compliance team to ensure IT SOX certifications and adherence to applicable standards.</li><li>Help support RFP process for vendor and/or platform selections.</li><li>Support the teams in all ongoing lights-on and application maintenance efforts.</li></ul><p> </p><p>Required Experience:</p><ul><li>Prior P&amp;C insurance industry experience is required.</li><li>Commercial and/or Specialty insurance experience is preferred.</li><li>Program insurance and delegated authority model exposure is nice to have.</li></ul><p></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent;"><div style="font-size:16.0px;"><h2 style="font-size:1.0em;margin:0.0px;">Job Overview</h2></div><div><p>This job analyzes business processes and practices and identifies technology opportunities. Employees in this job design and implement information technology solutions to meet customer needs and business goals and strategies.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent;"><div style="font-size:16.0px;"><h2 style="font-size:1.0em;margin:0.0px;">Job Duties &amp; Responsibilities</h2></div><div><ul><li>Demonstrates a strong familiarity with business processes that are in their area of business focus</li><li>Establishes and manages effective customer relationships with users of business, financial and operations systems, as well as technical team members</li><li>Applies advanced analytical skills within functional area to decompose work into manageable value-based units</li><li>Responds to requests, identifies conflicts, and makes recommendations where needed</li><li>Devises or modifies procedures to solve complex problems</li><li>Uses knowledge of business processes to identify interdependencies and functional gaps</li><li>Builds strong working understanding of the technical solution being delivered and analyzes and determines failure points in the solution</li><li>Contributes to the application testing process (directly or to support end users)</li><li>Creates and updates documentation, as appropriate, for selected project framework</li><li>Maintains a familiarity with market trends in technology</li><li>Performs other job-related duties as assigned</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent;"><div style="font-size:16.0px;"><h2 style="font-size:1.0em;margin:0.0px;">Required Qualifications</h2></div><div><ul><li>High School Grad / GED</li><li>Bachelor’s or Equivalent Experience</li><li>Experience: 4+ years</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent;"><div style="font-size:16.0px;"><h2 style="font-size:1.0em;margin:0.0px;">Preferred Qualifications</h2></div><div><ul><li>None</li></ul></div></div></div><p> </p><p>NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click <b><a href="https://www.nexteraenergy.com/careers/life-at-nextera/benefits.html">here</a></b> to learn more.</p><p> </p><p><b>Employee Group:</b>  Exempt<br><b>Employee Type:</b>  Full Time<br><b>Job Category:</b>  Information Technology<br><b>Organization:</b>  <span>Palms Management Services, LLC</span> <br><b>Relocation Provided:</b>  Yes, if applicable</p><p> </p><p><span style="font-size:12.0px;"><span><span style="color:#333333;">NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. </span></span></span></p><p style="margin-bottom:11.0px;text-align:justify;"> </p><p style="margin-bottom:11.0px;text-align:justify;"><span style="font-size:12.0px;"><span><span style="color:#333333;">NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to </span><a href="mailto:recruiting-coordinator.sharedmailbox@nexteraenergy.com" style="color:blue;text-decoration:underline;"><span style="color:#0096db;">recruiting-coordinator.sharedmailbox@nexteraenergy.com</span></a><span style="color:#333333;">, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.</span></span></span></p><p style="margin-bottom:11.0px;text-align:justify;"> </p><p style="margin-bottom:11.0px;text-align:justify;"><span style="font-size:12.0px;"><span><span style="color:#333333;">NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.</span></span></span></p><p style="margin-bottom:11.0px;text-align:justify;"> </p><p style="margin-bottom:11.0px;text-align:justify;"><span style="font-size:12.0px;"><span><span style="color:#333333;">NextEra Energy <b>does not</b> accept any unsolicited resumes or referrals from <b>any third-party recruiting firms or agencies</b>. Please see our </span><a href="https://jobs.nexteraenergy.com/content/Third-Party-Recruiters/?locale=en_US&amp;previewLink=true&amp;referrerSave=false&amp;token=a4un1TiWoTYJimvq3RG1Jw%3D%3D" style="color:blue;text-decoration:underline;"><span style="color:#0096db;">policy</span></a><span style="color:#333333;"> for more information.</span></span></span></p><p><span style="color:#ffffff;"><span style="font-size:4.0px;"><span></span> </span></span></p>

<p>NextEra Energy, Inc. (NYSE: NEE) is a leading clean energy company headquartered in Juno Beach, Florida. NextEra Energy owns two electric companies in Florida: Florida Power &amp; Light Company, which serves more than five million customer accounts in Florida and is the largest rate-regulated electric utility in the United States as measured by retail electricity produced and sold; and Gulf Power Company, which serves more than 460,000 customers in eight counties throughout Northwest Florida. NextEra Energy also owns a competitive energy business, NextEra Energy Resources, LLC, which, together with its affiliated entities, is the world&rsquo;s largest generator of renewable energy from the wind and sun and a world leader in battery storage. Through its subsidiaries, NextEra Energy generates clean, emissions-free electricity from eight commercial nuclear power units in Florida, New Hampshire, Iowa and Wisconsin. A Fortune 200 company and included in the S&amp;P 100 index, NextEra Energy has been recognized often by third parties for its efforts in sustainability, corporate responsibility, ethics and compliance, and diversity. NextEra Energy is ranked No. 1 in the electric and gas utilities industry on Fortune&rsquo;s 2019 list of &ldquo;World&rsquo;s Most Admired Companies&rdquo; and ranked among the top 25 on Fortune&rsquo;s 2018 list of companies that &ldquo;Change the World.&rdquo;</p>

Senior Business Systems Analyst

<p>At PALMS Insurance, a NextEra Energy company, we specialize in offering customized insurance solutions that address the unique needs of our clients. Our commitment to excellence, reliability, and customer satisfaction sets us apart as a trusted provider in the insurance industry. Are you ready to make a meaningful difference? Become a part of our team today.&nbsp;<br>&nbsp;</p><p><span><b>Position Specific Description</b></span></p><p></p><p>&nbsp;</p><p>Palms Insurance is a subsidiary of NextEra Energy, Inc., and manages both its Alien captive, Palms Cayman (which focuses on providing NextEra flexible and comprehensive insurance) and non-affiliate insurance entity Palms Specialty (a fast-growing specialty surplus lines insurer and reinsurer serving to further diversify NextEra’s overall insurance portfolio and contribute to overall profitability).</p><p>&nbsp;</p><p>Job Description: We are seeking an experienced Senior Business Systems Analyst with a strong background in the insurance industry to support strategic system implementation initiatives and ongoing business improvement projects. The ideal candidate will be responsible for gathering and defining business requirements, creating process flows, writing UAT user stories, and delivering detailed business process documentation. This role requires both a structured thinker and a hands-on executor who can work across departments to drive clarity, alignment, and actionable outcomes by bridging the gap between business and technology functions.</p><p>&nbsp;</p><p>1. System Implementations</p><ul><li>Gather, analyze, and document detailed business and functional requirements for system changes or new implementations.</li><li>Translate business requirements into user stories and acceptance criteria for UAT and development teams.</li><li>Lead or support User Acceptance Testing (UAT) efforts, including test case creation, execution coordination, and issue resolution.</li><li>Work closely with stakeholders to prioritize requirements and align deliverables with business objectives.</li><li>Assist with data conversion tasks, including mapping legacy data to the new system, identifying data gaps or inconsistencies, and supporting validation activities.</li></ul><p>&nbsp;</p><p>2. Process Design &amp; Documentation</p><ul><li>Work closely with business leaders to understand current operations and define optimal future-state processes.</li><li>Create procedure documentation, process flow diagrams, and swim lane diagrams to clearly illustrate business functions and handoffs.</li><li>Identify inefficiencies and provide recommendations for process improvements or automation.</li><li>Create and manage business process documentation for training and onboarding purposes.</li></ul><p>&nbsp;</p><p>3. Other Responsibilities</p><ul><li>Interview stakeholders to create project scope documents.</li><li>Work with compliance team to ensure IT SOX certifications and adherence to applicable standards.</li><li>Help support RFP process for vendor and/or platform selections.</li><li>Support the teams in all ongoing lights-on and application maintenance efforts.</li></ul><p>&nbsp;</p><p>Required Experience:</p><ul><li>Prior P&amp;C insurance industry experience is required.</li><li>Commercial and/or Specialty insurance experience is preferred.</li><li>Program insurance and delegated authority model exposure is nice to have.</li></ul><p></p><div><div><div><h2>Job Overview</h2></div><div><p>This job analyzes business processes and practices and identifies technology opportunities. Employees in this job design and implement information technology solutions to meet customer needs and business goals and strategies.</p></div></div><div><div><h2>Job Duties &amp; Responsibilities</h2></div><div><ul><li>Demonstrates a strong familiarity with business processes that are in their area of business focus</li><li>Establishes and manages effective customer relationships with users of business, financial and operations systems, as well as technical team members</li><li>Applies advanced analytical skills within functional area to decompose work into manageable value-based units</li><li>Responds to requests, identifies conflicts, and makes recommendations where needed</li><li>Devises or modifies procedures to solve complex problems</li><li>Uses knowledge of business processes to identify interdependencies and functional gaps</li><li>Builds strong working understanding of the technical solution being delivered and analyzes and determines failure points in the solution</li><li>Contributes to the application testing process (directly or to support end users)</li><li>Creates and updates documentation, as appropriate, for selected project framework</li><li>Maintains a familiarity with market trends in technology</li><li>Performs other job-related duties as assigned</li></ul></div></div><div><div><h2>Required Qualifications</h2></div><div><ul><li>High School Grad / GED</li><li>Bachelor’s or Equivalent Experience</li><li>Experience: 4+ years</li></ul></div></div><div><div><h2>Preferred Qualifications</h2></div><div><ul><li>None</li></ul></div></div></div><p>&nbsp;</p><p>NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click <b><a href="https://www.nexteraenergy.com/careers/life-at-nextera/benefits.html">here</a></b> to learn more.</p><p>&nbsp;</p><p><b>Employee Group:</b> &nbsp;Exempt<br><b>Employee Type:</b>&nbsp;&nbsp;Full Time<br><b>Job Category:</b> &nbsp;Information Technology<br><b>Organization:</b> &nbsp;<span>Palms Management Services, LLC</span>&nbsp;<br><b>Relocation Provided:</b> &nbsp;Yes, if applicable</p><p>&nbsp;</p><p><span><span><span>NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.&nbsp;</span></span></span></p><p>&nbsp;</p><p><span><span><span>NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to </span><a href="mailto:recruiting-coordinator.sharedmailbox@nexteraenergy.com"><span>recruiting-coordinator.sharedmailbox@nexteraenergy.com</span></a><span>, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.</span></span></span></p><p>&nbsp;</p><p><span><span><span>NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.</span></span></span></p><p>&nbsp;</p><p><span><span><span>NextEra Energy <b>does not</b> accept any unsolicited resumes or referrals from <b>any third-party recruiting firms or agencies</b>. Please see our </span><a href="https://jobs.nexteraenergy.com/content/Third-Party-Recruiters/?locale=en_US&amp;previewLink=true&amp;referrerSave=false&amp;token=a4un1TiWoTYJimvq3RG1Jw%3D%3D"><span>policy</span></a><span> for more information.</span></span></span></p><p><span><span><span></span>&nbsp;</span></span></p>

Senior Business Systems Analyst

About the Job

About the Company

NextEra Energy

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