<div><h3><strong>⚡About Amber</strong></h3><p>Amber is an entirely new way to buy and sell power, designed for a world powered by renewable energy. We give customers direct access to the real-time <strong>wholesale electricity price as it varies every 5 mins and the technology to shift more of their energy usage to the times when cheaper renewables are available in the grid.</strong> It’s a cheaper way to buy power, a smarter way to sell power, and the fastest way for Australia to reach 100% renewable energy.</p><p>We are a clear category leader in Australia for home battery automation and are growing rapidly <strong>(over 75k customers)</strong>. We have also <strong>recently expanded into licensing our core technology</strong> to utilities overseas, including a <strong>partnership with E.ON Next in the UK</strong>.</p><p><strong>Amber is backed by top Australian and international investors</strong> including Square Peg, Main Sequence, Breakthrough Victoria, Commonwealth Bank, NRMA, Gentrack, ETF Partners (UK/Europe based), and E.ON Next.</p><p>We are <strong>scaling rapidly</strong> and <strong>you’d be joining a team of over 200</strong> committed to <strong>building a diverse, inclusive, and purpose-driven culture</strong> as we transform a major industry.</p><p><strong>Our products are reshaping home energy: Amber for Batteries</strong> cuts bills by exporting stored energy at wholesale prices of up to $19/kWh, and <strong>Amber for EVs</strong> enables the cheapest, cleanest charging. <strong>In 2026</strong>, we will push this even further with our new <strong>vehicle-to-grid (V2G) technology</strong>.</p></div><div> </div><div><strong style="font-size:10.5pt;">About the Role</strong></div><div> </div><div><span style="font-size:10.5pt;">Looking for a job at a purpose driven start up? Amber is looking to hire a </span><strong style="font-size:10.5pt;">Compliance Specialist</strong><span style="font-size:10.5pt;">! </span></div><div> </div><div><span style="font-size:10.5pt;">You will be working in our Operations Compliance team to help deliver and maintain best-practice compliance practices as Amber scales. </span></div><div> </div><div><span style="font-size:10.5pt;">You’ll apply your knowledge of the regulatory framework for electricity retailers to make sure our customer-facing and internal processes are both compliant and fit-for-purpose for Amber as a market-leading technology company (and not your typical energy retailer). </span></div><div> </div><div><span style="font-size:10.5pt;">You’ll enjoy analysing and diving into detailed processes to identify and apply improvements, working alongside our Operations and Legal teams. </span></div><br><br><h3>🔋What You'll Be Doing</h3><ul><div><strong>Maintaining proactive compliance capability</strong></div><li>Periodic review of systems, policies and guidelines to look for improvements and ensure ongoing compliance</li><li>Monitoring and Quality Assurance frameworks to detect systemic issues</li><li>Review of high-risk workflows (vulnerable customers, billing, complaints)</li><li>Internal audits and spot checks</li><div><strong>Continuously improve process design &amp; controls</strong></div><li>Sit alongside process designers to ensure controls are embedded early in a process</li><li>Provide operational interpretation of regulatory obligations </li><li>Apply scalable solutions to Operations processes to improve customer experience and reduce business costs</li><div><strong>Reporting &amp; regulator engagement</strong></div><li>Maintain a forward view of emerging regulatory areas and risk</li><li>Prepare regulatory reports throughout the year and responses to ad hoc queries from regulators, escalation point for complaint and Ombudsman case management</li><div><strong>Structured support for Operations</strong></div><li>Champion a compliance-centric culture within the organisationHelp to build training, SOPs, tools, dashboards</li><li>Support Operations to feel confident they can own their compliance domain</li></ul><h3>🎯 What We're Looking For</h3><ul><div><ul style="list-style-type:disc;"><li>1-3 years+ prior experience in a compliance or operations role within the energy, finance, or telecommunications sector</li><li>You have a good understanding of the regulatory framework applicable to electricity retailers, or the ability to quickly learn on the job</li><li>Strong analytical skills, attention to detail, and the willingness to dive into detailed operational processes to identify issues and opportunities for improvement</li><li>Solid project management skills to deliver on multiple pieces of impactful work at once</li><li>The ability to work independently and as part of a team</li><p> </p><p>At Amber, we want to hire self-starters who are eager to learn and are comfortable working in a changing environment. Some of the key traits we are looking for in this role:</p><ul style="list-style-type:disc;"><li>You’re a <strong>people person</strong> - you love both working with people and helping people</li><li>You’re<strong> empathetic</strong> - you care and want to understand customers' problems</li><li>You’re an <strong>excellent communicator</strong> - you know the right words and tone to use, whether you’re explaining a concept to an internal stakeholder or regulator, or handling a customer complaint</li><li>You’re a <strong>problem-solver</strong> - you embrace challenges, think on your feet and work strategically to find solutions</li><li>You’re <strong>persistent</strong> - you will be working in a fast-paced and changing environment and work well in situations where the path forward might not be obvious.</li></ul></ul></div></ul><h3>💚 Benefits</h3><ul><li><strong>We’re committed</strong> to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world.</li><li><strong>You’d be a part of</strong> a rapidly growing team of over 190 with expertise across energy, technology, marketing, and operations.</li><li><strong>Be part of</strong> a growing technology start-up that will shape the future of household and grid energy use.</li><li><strong>Enjoy a lively, collaborative workspace</strong> at our buzzing Melbourne CBD headquarters in the heart of the city</li><li><strong>Flexible working hours</strong> with provision for regular work from home arrangements.</li><li><strong>Equitable</strong> gender-neutral parental leave policies.</li><li><strong>An external Employee Assistance Plan (EAP)</strong> for mental health support.</li><li><strong>Competitive salary</strong> and <strong>share options</strong> in Amber.</li><li><strong>Annual Learning &amp; Development budget</strong> to support your personal growth.</li><li><strong>Additional PTO</strong> between Xmas &amp; New Year</li></ul><h3>🌈 If this kind of work gets you excited, we'd love to hear from you!</h3><ul><div>Even if you don’t meet 100% of the requirements listed above, we still encourage you to apply. We're open to all backgrounds and encourage people from underrepresented groups to apply. We never discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.</div></ul><br><div><span style="font-size:10.5pt;">🪄 </span><strong style="font-size:10.5pt;">Our hiring process will be as follows:</strong></div><div> </div><div><span style="font-size:10.5pt;">1. A screening call with our hiring team</span></div><div><span style="font-size:10.5pt;">2. An onsite interview with our Senior Compliance Specialist &amp; Customer Operations Manager </span></div><div><span style="font-size:10.5pt;">3. A final chat with our Head of Legal</span></div><div> </div><div><span style="font-size:10.5pt;">To apply, please submit your CV and a cover letter explaining why you'd be a great fit for the role</span></div><div> </div><div><p>We promise to be respectful of your time as an applicant while trying to be as thorough as possible in finding the right fit for our team.</p><p>Applications will be accepted only from candidates already based in Australia, preferably Melbourne with full working rights!</p><p>Shortlisted candidates will be contacted promptly. All other applicants will also be notified of the outcome as soon as possible.</p><p>No recruitment agencies please. We've got this! Thank you.</p></div>

<p>Founded in 2017 by Chris Thompson and Dan Adams, Amber gives customers dynamic power prices that change depending on the real wholesale value of energy. Customers can pay less by charging your battery when energy is greener and cheaper as well as earn more by exporting when prices increase.</p>
<p>Combined with Amber's smart tech, solar and battery owners have the power to supercharge their savings, take control of their battery and make their energy work harder for them.</p>
<p>Amber is backed by some of Australia&rsquo;s best accelerators and investors, including EnergyLab (Australia&rsquo;s leading energy accelerator) and Startmate (Australia&rsquo;s leading tech accelerator). Investors include Blackbird, Square Peg, Main Sequence, Commonwealth Bank and Black Sheep Capital.&nbsp;</p>
<p>The company has won Startup Vic&rsquo;s Impact Pitch Night, for the best startup focused on making a positive social impact and been named Victorian Start-up of the Year.</p>

Compliance Specialist

<div><h3><strong>⚡About Amber</strong></h3><p>Amber is an entirely new way to buy and sell power, designed for a world powered by renewable energy. We give customers direct access to the real-time <strong>wholesale electricity price as it varies every 5 mins and the technology to shift more of their energy usage to the times when cheaper renewables are available in the grid.</strong> It’s a cheaper way to buy power, a smarter way to sell power, and the fastest way for Australia to reach 100% renewable energy.</p><p>We are a clear category leader in Australia for home battery automation and are growing rapidly <strong>(over 75k customers)</strong>. We have also <strong>recently expanded into licensing our core technology</strong> to utilities overseas, including a <strong>partnership with E.ON Next in the UK</strong>.</p><p><strong>Amber is backed by top Australian and international investors</strong> including Square Peg, Main Sequence, Breakthrough Victoria, Commonwealth Bank, NRMA, Gentrack, ETF Partners (UK/Europe based), and E.ON Next.</p><p>We are <strong>scaling rapidly</strong> and <strong>you’d be joining a team of over 200</strong> committed to <strong>building a diverse, inclusive, and purpose-driven culture</strong> as we transform a major industry.</p><p><strong>Our products are reshaping home energy: Amber for Batteries</strong> cuts bills by exporting stored energy at wholesale prices of up to $19/kWh, and <strong>Amber for EVs</strong> enables the cheapest, cleanest charging. <strong>In 2026</strong>, we will push this even further with our new <strong>vehicle-to-grid (V2G) technology</strong>.</p></div><div> </div><div><strong>About the Role</strong></div><div> </div><div><span>Looking for a job at a purpose driven start up? Amber is looking to hire a </span><strong>Compliance Specialist</strong><span>! </span></div><div> </div><div><span>You will be working in our Operations Compliance team to help deliver and maintain best-practice compliance practices as Amber scales. </span></div><div> </div><div><span>You’ll apply your knowledge of the regulatory framework for electricity retailers to make sure our customer-facing and internal processes are both compliant and fit-for-purpose for Amber as a market-leading technology company (and not your typical energy retailer). </span></div><div> </div><div><span>You’ll enjoy analysing and diving into detailed processes to identify and apply improvements, working alongside our Operations and Legal teams. </span></div><br /><br /><h3>🔋What You'll Be Doing</h3><ul><div><strong>Maintaining proactive compliance capability</strong></div><li>Periodic review of systems, policies and guidelines to look for improvements and ensure ongoing compliance</li><li>Monitoring and Quality Assurance frameworks to detect systemic issues</li><li>Review of high-risk workflows (vulnerable customers, billing, complaints)</li><li>Internal audits and spot checks</li><div><strong>Continuously improve process design &amp; controls</strong></div><li>Sit alongside process designers to ensure controls are embedded early in a process</li><li>Provide operational interpretation of regulatory obligations </li><li>Apply scalable solutions to Operations processes to improve customer experience and reduce business costs</li><div><strong>Reporting &amp; regulator engagement</strong></div><li>Maintain a forward view of emerging regulatory areas and risk</li><li>Prepare regulatory reports throughout the year and responses to ad hoc queries from regulators, escalation point for complaint and Ombudsman case management</li><div><strong>Structured support for Operations</strong></div><li>Champion a compliance-centric culture within the organisationHelp to build training, SOPs, tools, dashboards</li><li>Support Operations to feel confident they can own their compliance domain</li></ul><h3>🎯 What We're Looking For</h3><ul><div><ul><li>1-3 years+ prior experience in a compliance or operations role within the energy, finance, or telecommunications sector</li><li>You have a good understanding of the regulatory framework applicable to electricity retailers, or the ability to quickly learn on the job</li><li>Strong analytical skills, attention to detail, and the willingness to dive into detailed operational processes to identify issues and opportunities for improvement</li><li>Solid project management skills to deliver on multiple pieces of impactful work at once</li><li>The ability to work independently and as part of a team</li><p> </p><p>At Amber, we want to hire self-starters who are eager to learn and are comfortable working in a changing environment. Some of the key traits we are looking for in this role:</p><ul><li>You’re a <strong>people person</strong> - you love both working with people and helping people</li><li>You’re<strong> empathetic</strong> - you care and want to understand customers' problems</li><li>You’re an <strong>excellent communicator</strong> - you know the right words and tone to use, whether you’re explaining a concept to an internal stakeholder or regulator, or handling a customer complaint</li><li>You’re a <strong>problem-solver</strong> - you embrace challenges, think on your feet and work strategically to find solutions</li><li>You’re <strong>persistent</strong> - you will be working in a fast-paced and changing environment and work well in situations where the path forward might not be obvious.</li></ul></ul></div></ul><h3>💚 Benefits</h3><ul><li><strong>We’re committed</strong> to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world.</li><li><strong>You’d be a part of</strong> a rapidly growing team of over 190 with expertise across energy, technology, marketing, and operations.</li><li><strong>Be part of</strong> a growing technology start-up that will shape the future of household and grid energy use.</li><li><strong>Enjoy a lively, collaborative workspace</strong> at our buzzing Melbourne CBD headquarters in the heart of the city</li><li><strong>Flexible working hours</strong> with provision for regular work from home arrangements.</li><li><strong>Equitable</strong> gender-neutral parental leave policies.</li><li><strong>An external Employee Assistance Plan (EAP)</strong> for mental health support.</li><li><strong>Competitive salary</strong> and <strong>share options</strong> in Amber.</li><li><strong>Annual Learning &amp; Development budget</strong> to support your personal growth.</li><li><strong>Additional PTO</strong> between Xmas &amp; New Year</li></ul><h3>🌈 If this kind of work gets you excited, we'd love to hear from you!</h3><ul><div>Even if you don’t meet 100% of the requirements listed above, we still encourage you to apply. We're open to all backgrounds and encourage people from underrepresented groups to apply. We never discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.</div></ul><br /><div><span>🪄 </span><strong>Our hiring process will be as follows:</strong></div><div> </div><div><span>1. A screening call with our hiring team</span></div><div><span>2. An onsite interview with our Senior Compliance Specialist &amp; Customer Operations Manager </span></div><div><span>3. A final chat with our Head of Legal</span></div><div> </div><div><span>To apply, please submit your CV and a cover letter explaining why you'd be a great fit for the role</span></div><div> </div><div><p>We promise to be respectful of your time as an applicant while trying to be as thorough as possible in finding the right fit for our team.</p><p>Applications will be accepted only from candidates already based in Australia, preferably Melbourne with full working rights!</p><p>Shortlisted candidates will be contacted promptly. All other applicants will also be notified of the outcome as soon as possible.</p><p>No recruitment agencies please. We've got this! Thank you.</p></div>

Compliance Specialist

About the Job

About the Company

Amber Electric

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