<div><p>Founded in 2017, refurbed is Europe’s fastest-growing marketplace for refurbished products, active in 12 European countries and having surpassed €2Bn in GMV — all while being profitable. With beautiful headquarters in Vienna, we operate as a remote-first company, and our 250+ employees enjoy up to two months of workation per year. We’ve also been recognised as a Top DACH Employer by Kununu for three consecutive years.</p><p>Our mission is to make sustainable consumption the easy choice by enabling customers to buy products up to 40% cheaper while significantly reducing CO₂ emissions.</p><p>We believe flexibility works best when paired with ownership. While we offer a remote-first setup built on trust and autonomy, we look for people who are self-driven, proactive, and motivated to turn ideas into impact in a high-accountability environment.</p></div><p> </p><p>The <strong>Markets</strong> <strong>Lead - Eastern Europe</strong> will play a pivotal role in steering Refurbed’s commercial planning through data-driven forecasting and cross-functional collaboration for the Central and Eastern European markets cluster.</p><p>This role connects demand planning, market needs and marketing investments and ensure marketing spend is aligned with overall market strategy.</p><p>You will work on demand forecasting processes, develop analytical frameworks to project sales trends, and translate marketing and commercial inputs into actionable plans — ensuring Refurbed’s markets remain agile, sustainable, and growth-focused.</p><p>You will work closely with performance marketing, category &amp; supply teams, CRM, product and other commercial teams.</p><p> </p><h2>Profile We Are Looking For</h2><ul><li>5–7 years of experience in <strong>demand planning, performance marketing, marketing analytics, or commercial strategy</strong> within e-commerce or marketplace environments.</li><li>Strong quantitative and analytical skills; advanced Excel and Looker (or equivalent BI) proficiency.</li><li>Solid understanding of <strong>marketing metrics and e-commerce funnel KPIs</strong>.</li><li>Demonstrated <strong>deep expertise in Eastern European market dynamics</strong> (cultural, commercial, and competitive). Native-level understanding preferred. Focus countries are: Poland, Romania, Czech Republic, Slovakia, and Hungary.</li><li>Experience collaborating across Marketing, Product, Finance, and Supply teams.</li><li>Excellent communicator capable of influencing senior stakeholders with data-led narratives.</li><li>Familiarity with <strong>media measurement frameworks (MMM, brand lift studies, attribution)</strong> is a plus.</li><li>Passion for <strong>sustainability</strong> and the <strong>circular economy</strong>.</li></ul><p> </p><p> </p><p> </p><p> </p><p> </p><h2> </h2><h2>Core Responsibilities</h2><h2>1. Demand Planning</h2><ul><li>Maintain short- and long-term demand forecasts across your markets.</li><li>Incorporate seasonality and other variables (spend, pricing, promotions) into demand models and target setting</li><li>Present forecast insights and risk scenarios to leadership and cross-functional teams for your markets.</li><li>Track market performance KPIs (CAC, ROAS, CVR, channel mix) to inform decision making for your markets</li></ul><h2>2. Commercial Marketing Integration</h2><ul><li>Act as a central liaison between commercial departments and guide business decision for your markets</li><li>Contribute to quarterly business reviews with commercial projections and assessments for your markets.</li><li>Provide input for annual and quarterly budget planning</li></ul><h2>3. Cross-Functional Collaboration</h2><ul><li>Collaborate closely with Performance, CRM, Brand, and our voucher team to align demand patterns and expectations with marketing strategies.</li><li>Ensure marketing initiatives align with promotional calendars and seasonality in your markets</li><li>Translate complex data into actionable insights that influence senior stakeholders across departments.</li></ul><h2>4. Media Buying</h2><ul><li>Plan out and collaborate with brand team on upper-funnel campaigns (TV, OOH, Radio, Print).</li><li>Work with media agencies to optimize budgets, track offline-to-online synergies, and ensure efficiency.</li><li>Forecast media-driven demand uplifts and integrate offline campaigns into commercial planning.</li><li>Use research and measurement tools (GfK, YouGov, Nielsen, YouTube) to evaluate ROI and brand lift.</li><li>Own post-campaign performance reviews</li></ul><h2>5. Growth Projects</h2><ul><li>Identify high-impact growth levers for the business based on data informed decision making</li><li>Evaluate and build growth cases based on data points</li><li>Collaborate with other teams and drive 1-2 “growth areas” across the business</li></ul><p> </p><div><p><strong>WHY YOU WILL ENJOY WORKING WITH US:</strong></p><p><strong>Our Culture and Values:</strong></p><ul><li>Decisions should be made based on facts and not by hierarchy levels? We sure think so!</li><li>We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.</li><li>You fail sometimes? Well, so do we! We’re all just human, let’s learn from our mistakes to improve in the future!</li><li>No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!</li></ul><p><strong>Personal &amp; Professional Development:</strong></p><ul><li>You'll have access to a dedicated learning budget within your department to support your growth, whether it's courses, conferences, or other learning opportunities that matter to you.</li><li>We partner with Likeminded, offering you private sessions with experts for your personal growth and mental health.</li><li>We frequently host internal workshops, allowing our teams to further develop their skills in different areas and enhancing collaboration across departments.</li></ul><p><strong>Flexibility:</strong></p><ul><li>We care about a healthy work/life balance. We not only function and support a <strong>fully remote</strong> setting but also offer the possibility to work from our beautiful office in the vibrant heart of Vienna – we love dogs, so feel free to bring your furry little buddy too 😊</li><li>We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.</li><li>You will also be invited to take part in our office weeks, happening three times a year, where you will have the chance to work side by side with your colleagues and enjoy the team-building events and on-site workshops</li></ul><p>…and much more! See https://careers.refurbed.com/ for further insights!</p></div>

Refurbed operates as an online marketplace for refurbished products in the german-speaking world. It sells renewed phones, laptops and tablets which are up to 40% cheaper and 100% more environmentally friendly than their brand-new, store-bought counterparts. Refurbed devices are renewed through a 40-step process, making them look like new and function like new. On top of that, each device comes with at least a 12-month guarantee. The company was founded in 2017 and is headquartered in Vienna, Austria.


Markets Lead - Eastern Europe (f/m/x) - remote

<div><p>Founded in 2017, refurbed is Europe’s fastest-growing marketplace for refurbished products, active in 12 European countries and having surpassed €2Bn in GMV — all while being profitable. With beautiful headquarters in Vienna, we operate as a remote-first company, and our 250+ employees enjoy up to two months of workation per year. We’ve also been recognised as a Top DACH Employer by Kununu for three consecutive years.</p><p>Our mission is to make sustainable consumption the easy choice by enabling customers to buy products up to 40% cheaper while significantly reducing CO₂ emissions.</p><p>We believe flexibility works best when paired with ownership. While we offer a remote-first setup built on trust and autonomy, we look for people who are self-driven, proactive, and motivated to turn ideas into impact in a high-accountability environment.</p></div><p>&nbsp;</p><p>The <strong>Markets</strong> <strong>Lead - Eastern Europe</strong> will play a pivotal role in steering Refurbed’s commercial planning through data-driven forecasting and cross-functional collaboration for the Central and Eastern European markets cluster.</p><p>This role connects demand planning, market needs and marketing investments and ensure marketing spend is aligned with overall market strategy.</p><p>You will work on demand forecasting processes, develop analytical frameworks to project sales trends, and translate marketing and commercial inputs into actionable plans — ensuring Refurbed’s markets remain agile, sustainable, and growth-focused.</p><p>You will work closely with performance marketing, category &amp; supply teams, CRM, product and other commercial teams.</p><p>&nbsp;</p><h2>Profile We Are Looking For</h2><ul><li>5–7 years of experience in&nbsp;<strong>demand planning, performance marketing, marketing analytics, or commercial strategy</strong> within e-commerce or marketplace environments.</li><li>Strong quantitative and analytical skills; advanced Excel and Looker (or equivalent BI) proficiency.</li><li>Solid understanding of <strong>marketing metrics and e-commerce funnel KPIs</strong>.</li><li>Demonstrated <strong>deep expertise in Eastern European market dynamics</strong> (cultural, commercial, and competitive). Native-level understanding preferred. Focus countries are: Poland, Romania, Czech Republic, Slovakia, and Hungary.</li><li>Experience collaborating across Marketing, Product, Finance, and Supply teams.</li><li>Excellent communicator capable of influencing senior stakeholders with data-led narratives.</li><li>Familiarity with <strong>media measurement frameworks (MMM, brand lift studies, attribution)</strong> is a plus.</li><li>Passion for <strong>sustainability</strong> and the <strong>circular economy</strong>.</li></ul><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><h2>&nbsp;</h2><h2>Core Responsibilities</h2><h2>1. Demand Planning</h2><ul><li>Maintain short- and long-term demand forecasts across your markets.</li><li>Incorporate seasonality and other variables (spend, pricing, promotions) into demand models and target setting</li><li>Present forecast insights and risk scenarios to leadership and cross-functional teams for your markets.</li><li>Track market performance KPIs (CAC, ROAS, CVR, channel mix) to inform decision making for your markets</li></ul><h2>2. Commercial Marketing Integration</h2><ul><li>Act as a central liaison between commercial departments and guide business decision for your markets</li><li>Contribute to quarterly business reviews with commercial projections and assessments for your markets.</li><li>Provide input for annual and quarterly budget planning</li></ul><h2>3. Cross-Functional Collaboration</h2><ul><li>Collaborate closely with Performance, CRM, Brand, and our voucher team to align demand patterns and expectations with marketing strategies.</li><li>Ensure marketing initiatives align with promotional calendars and seasonality in your markets</li><li>Translate complex data into actionable insights that influence senior stakeholders across departments.</li></ul><h2>4. Media Buying</h2><ul><li>Plan out and collaborate with brand team on upper-funnel campaigns (TV, OOH, Radio, Print).</li><li>Work with media agencies to optimize budgets, track offline-to-online synergies, and ensure efficiency.</li><li>Forecast media-driven demand uplifts and integrate offline campaigns into commercial planning.</li><li>Use research and measurement tools (GfK, YouGov, Nielsen, YouTube) to evaluate ROI and brand lift.</li><li>Own post-campaign performance reviews</li></ul><h2>5. Growth Projects</h2><ul><li>Identify high-impact growth levers for the business based on data informed decision making</li><li>Evaluate and build growth cases based on data points</li><li>Collaborate with other teams and drive 1-2 “growth areas” across the business</li></ul><p>&nbsp;</p><div><p><strong>WHY YOU WILL ENJOY WORKING WITH US:</strong></p><p><strong>Our Culture and Values:</strong></p><ul><li>Decisions should be made based on facts and not by hierarchy levels? We sure think so!</li><li>We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.</li><li>You fail sometimes? Well, so do we! We’re all just human, let’s learn from our mistakes to improve in the future!</li><li>No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!</li></ul><p><strong>Personal &amp; Professional Development:</strong></p><ul><li>You'll have access to a dedicated learning budget within your department to support your growth, whether it's courses, conferences, or other learning opportunities that matter to you.</li><li>We partner with Likeminded, offering you private sessions with experts for your personal growth and mental health.</li><li>We frequently host internal workshops, allowing our teams to further develop their skills in different areas and enhancing collaboration across departments.</li></ul><p><strong>Flexibility:</strong></p><ul><li>We care about a healthy work/life balance.&nbsp;We not only function and support a <strong>fully remote</strong> setting but also offer the possibility to work from our beautiful office in the vibrant heart of Vienna – we love dogs, so feel free to bring your furry little buddy too 😊</li><li>We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.</li><li>You will also be invited to take part in our office weeks, happening three times a year, where you will have the chance to work side by side with your colleagues and enjoy the team-building events and on-site workshops</li></ul><p>…and much more! See https://careers.refurbed.com/ for further insights!</p></div>

Markets Lead - Eastern Europe (f/m/x) - remote

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refurbed

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