We are currently looking to hire a Technical Specialist based in Düsseldorf, Germany. Infrastructure Operations is a department within IT, having the overall responsibility for day-to-day operations of IT services in Statkraft, either through service providers or own resources. The team is also responsible for local support globally. We are now looking to strengthen our Local Technical Support team and seek a Technical Specialist to handle level2 local IT needs for the Dusseldorf office in Germany. You will work in a dynamic operational environment as part of our Operation Centre and Local Technical Support team, collaborating with a large IT environment (500+ employees) in continuous development. You will report to Manager Infrastructure Support.In your role you will: <ul><li>Handle issues requiring local physical presence and be available for the users requiring IT support and assistance.</li><li>Handle and coordinate Events, Incidents, Service requests and Changes related to the local IT environment.</li><li>Provide desktop swap‐out, Level 2 hardware and system software support to include but not limited to engineering workstations, laptops, desktops, smart phones/tablets and other devices as mutually agreed and defined.</li><li>Provide technical support for special events such as annual meetings, board meetings, training sessions, for both internal/ external end users, etc.</li><li>Work as a Hand &amp; Eye support for remote L2/L3 teams.</li></ul>

Statkraft is a leading company in hydropower internationally and Europe&rsquo;s largest generator of renewable energy. The Group produces hydropower, wind power, solar power, gas-fired power and supplies district heating. Statkraft is a global company in energy market operations. Statkraft has over 5,300 employees in 21 countries.

Technical Specialist (m/f/d)

We are currently looking to hire a&nbsp;Technical Specialist based in Düsseldorf, Germany. Infrastructure Operations is a department within IT, having the overall responsibility for day-to-day operations of IT services in Statkraft, either through service providers or own resources. The team is also responsible for local support globally. We are now looking to strengthen our Local Technical Support team and seek a Technical Specialist to handle level2 local IT needs for the Dusseldorf office in Germany. You will work in a dynamic operational environment as part of our Operation Centre and Local Technical Support team, collaborating with a large IT environment (500+ employees) in continuous development. You will report to Manager Infrastructure Support.In your role you will: <ul><li>Handle issues requiring local physical presence and be available for the users requiring IT support and assistance.</li><li>Handle and coordinate Events, Incidents, Service requests and Changes related to the local IT environment.</li><li>Provide desktop swap‐out, Level 2 hardware and system software support to include but not limited to engineering workstations, laptops, desktops, smart phones/tablets and other devices as mutually agreed and defined.</li><li>Provide technical support for special events such as annual meetings, board meetings, training sessions, for both internal/ external end users, etc.</li><li>Work as a Hand &amp; Eye support for remote L2/L3 teams.</li></ul>

Technical Specialist (m/f/d)

About the Job

About the Company

Statkraft

Similar Jobs

Technical Support Specialist

Technical Support Specialist

IT Support Specialist

IT Support Specialist

IT Helpdesk Technician

IT Helpdesk Technician

IT Service Desk Technician with German

IT Service Desk Technician with German

IT Support Specialist (f/m/d)

IT Support Specialist (f/m/d)

IT Support Engineer

IT Support Engineer

IT Servicedesk Specialist

IT Servicedesk Specialist

IT Servicedesk Specialist

IT Servicedesk Specialist

IT Servicedesk Specialist

IT Servicedesk Specialist

Technical Support Specialist

Technical Support Specialist