Responsibilities / Tasks<ul><li>Provide technical and commercial support to Customers and Back Office teams, acting as a key interface between Sales, Service and internal stakeholders.</li><li>Prepare and follow up commercial proposals for spare parts, service level and maintenance agreements, health checks, upgrades and retrofits.</li><li>Manage warranty cases in coordination with internal departments and factories.</li><li>Support maintenance planning activities and spare parts identification for customer sites.</li><li>Handle order confirmations and ensure accurate processing within internal systems.</li><li>Follow up on deliveries, coordinating with logistics and customers to ensure timely execution.</li><li>Perform internal and external administrative follow-up related to service and sales activities.</li><li>Actively support the promotion of spare parts, retrofit and service solutions to customers.</li><li>This role will act as a key interface between Service, Sales and customers, with the potential to grow into a more commercial-facing position over time.</li></ul>Your Profile / Qualifications<ul><li>Degree in Engineering, or experience in a related technical field, preferably Mechanical Engineering.</li><li>Junior professional in technical and commercial support roles, preferably within the pharmaceutical or industrial manufacturing industry.</li><li>Solid communication, interpersonal and presentation skills, with the ability to interact professionally with both internal stakeholders and external customers.</li><li>Strong organizational and analytical skills, capable of managing multiple tasks and priorities in a structured manner.</li><li>Ability to work independently while collaborating effectively within cross-functional teams.</li><li>Service-oriented mindset, with a proactive and solution-driven approach to problem solving.</li><li>Fluent Spanish and professional working proficiency in English; Portuguese is considered a plus.</li><li>Strong customer focus, with the ability to understand customer needs and translate them into effective internal actions.</li><li>Proactive attitude towards spare parts, retrofit and service sales promotion.</li><li>Willingness to travel occasionally (up to 10%) for customer visits, site activities or internal coordination.</li><li>High level of ownership and accountability, with a collaborative and team-oriented mindset.</li><li>Ability to work closely with Sales and Service teams to support market awareness and business development initiatives.</li></ul>We offer:<ul><li>Attractive compensation package with flexible remuneration options (e.g. restaurant tickets, nursery)</li><li>Private health insurance plan</li><li>Employee Assistance Program</li><li>Flexible working hours and the option for remote work (two days per week)</li><li>23 days of vacation per year</li><li>Great work environment as part of a collaborative team</li><li>Internal training and career development opportunities at national and international level</li><li>Join a company recognized as a "Top Employer 2025." </li></ul>Did we spark your interest? Then please click apply above to access our guided application process.

<div class="org-about-module__description">
<div id="ember59" class="ember-view organization-about-module__content-consistant-cards-description">GEA is one of the largest technology suppliers for food processing and a wide range of other industries. The global group specializes in machinery, plants, as well as process technology and components. GEA provides sustainable solutions for sophisticated production processes in diverse end-user markets and offers a comprehensive service portfolio.</div>
</div>
<div class="org-about-module__content-improvement">
<div class="org-about-module__content-box">&nbsp;</div>
</div>

Commercial Service Sales Support BU Pharma

Responsibilities / Tasks<ul><li>Provide technical and commercial support to Customers and Back Office teams, acting as a key interface between Sales, Service and internal stakeholders.</li><li>Prepare and follow up commercial proposals for spare parts, service level and maintenance agreements, health checks, upgrades and retrofits.</li><li>Manage warranty cases in coordination with internal departments and factories.</li><li>Support maintenance planning activities and spare parts identification for customer sites.</li><li>Handle order confirmations and ensure accurate processing within internal systems.</li><li>Follow up on deliveries, coordinating with logistics and customers to ensure timely execution.</li><li>Perform internal and external administrative follow-up related to service and sales activities.</li><li>Actively support the promotion of spare parts, retrofit and service solutions to customers.</li><li>This role will act as a key interface between Service, Sales and customers, with the potential to grow into a more commercial-facing position over time.</li></ul>Your Profile / Qualifications<ul><li>Degree in Engineering, or experience in a related technical field, preferably Mechanical Engineering.</li><li>Junior professional in technical and commercial support roles, preferably within the pharmaceutical or industrial manufacturing industry.</li><li>Solid communication, interpersonal and presentation skills, with the ability to interact professionally with both internal stakeholders and external customers.</li><li>Strong organizational and analytical skills, capable of managing multiple tasks and priorities in a structured manner.</li><li>Ability to work independently while collaborating effectively within cross-functional teams.</li><li>Service-oriented mindset, with a proactive and solution-driven approach to problem solving.</li><li>Fluent Spanish and professional working proficiency in English; Portuguese is considered a plus.</li><li>Strong customer focus, with the ability to understand customer needs and translate them into effective internal actions.</li><li>Proactive attitude towards spare parts, retrofit and service sales promotion.</li><li>Willingness to travel occasionally (up to 10%) for customer visits, site activities or internal coordination.</li><li>High level of ownership and accountability, with a collaborative and team-oriented mindset.</li><li>Ability to work closely with Sales and Service teams to support market awareness and business development initiatives.</li></ul>We offer:<ul><li>Attractive compensation package with flexible remuneration options (e.g. restaurant tickets, nursery)</li><li>Private health insurance plan</li><li>Employee Assistance Program</li><li>Flexible working hours and the option for remote work (two days per week)</li><li>23 days of vacation per year</li><li>Great work&nbsp;environment as part of a collaborative team</li><li>Internal training and career development opportunities at national and international level</li><li>Join a company recognized as a "Top Employer 2025." </li></ul>Did we spark your interest? Then please click apply above to access our guided application process.

Commercial Service Sales Support BU Pharma

About the Job

About the Company

GEA

Similar Jobs

Sales Engineer

Sales Engineer

Service & Sales Support Engineer

Service & Sales Support Engineer

Sales Support

Sales Support

Service and New Machine Sales Support

Service and New Machine Sales Support

Customer Support Coordinator

Customer Support Coordinator

Service Sales Support

Service Sales Support

Spare Parts Coordinator

Spare Parts Coordinator

Technical Sales Engineer/Specialist

Technical Sales Engineer/Specialist

Internal Sales Co-ordinator - Service Sales

Internal Sales Co-ordinator - Service Sales

Commercial Service Sales Support BU Bakery

Commercial Service Sales Support BU Bakery