We are looking for summer trainees to join our Customer Service team in Business Area Foodservice and Liquid Board. The positions are based at our Imatra Mills. The duration of employment is 3-5 months.About the roleIn our Customer Service team, we have two different summer trainee positions: Customer Service Specialist and Supply Chain Coordinator. In both roles, you work as a key link between customers and internal stakeholders, you will take ownership of the entire order lifecycle — from initial entry to final delivery — while proactively managing exceptions and deviations. Your responsibilities will include maintaining accurate order data, coordinating material flows, and ensuring timely deliveries. You will work closely with stakeholders across sales, logistics, production planning, and supply chain to resolve complex cases and optimize processes. Key responsibilities<ul><li>Handle customer orders from entry to delivery, including amendments and updates through order lifecycle </li></ul><ul><li>Manage exception flows and deviations during the order fulfillment process </li></ul><ul><li>Plan and follow up on deliveries, ensuring timely execution  </li></ul><ul><li>Communicate effectively with customers and internal stakeholders to ensure accurate and timely information flow </li></ul><ul><li>Maintain product knowledge to provide solutions to meet customer needs </li></ul><ul><li>Proactive stock management  </li></ul><ul><li>Problem-solving and process support utilizing modern tools e.g. Celonis and Salesforce  </li></ul>About you <ul><li>Enrolled in or recently completed a university degree in a relevant field e.g. Business Administration, Supply Chain Management or Logistics </li></ul><ul><li>Strong written and verbal communication skills in English (additional languages are a plus) </li></ul><ul><li>Committed to delivering exceptional customer service </li></ul><ul><li>Ability to thrive in high-pressure environments while managing multiple priorities with quality </li></ul><ul><li>Comfortable working with cross-functional teams </li></ul><ul><li>Proactive and ready to take personal ownership of work performance  </li></ul><ul><li>Strong interpersonal skills and a willingness to exchange ideas and information constructively </li></ul>What we offer  By joining us, you will be part of our diverse working culture, supporting you to explore new perspectives and develop professionally. We provide a thorough onboarding and the support of experienced colleagues. You will contribute towards a more sustainable world, as we believe that anything made from fossil-based materials today can be made from a tree tomorrow. To keep you going safely, we support your physical and mental wellbeing.More informationYou can only submit your application via our recruitment tool. As we are assessing our candidates on an ongoing basis, we hope to hear from you as soon as possible but latest by 25 January 2026.Our recruitment process includes a health check as well as a drug test.For more information regarding the Customer Service Specialist role, please contact Aksana Nisula, <a href="mailto:aksana.nisula@storaenso.com">aksana.nisula@storaenso.com</a>. For more information about the Supply Chain Coordinator role, please contact Iina Tukiainen, <a href="mailto:iina.tukiainen@storaenso.com">iina.tukiainen@storaenso.com</a>.Be part of a nature positive futureThe forest is at the heart of Stora Enso and we believe that everything made from fossil-based materials today can be made from a tree tomorrow. We are the leading provider of renewable products in packaging, biomaterials, and wooden construction, and one of the largest private forest owners in the world. Stora Enso had approximately 19,000 employees at the end of 2024. The Group sales in 2024 were EUR 9 billion, with an adjusted EBIT of EUR 598 million. We believe diversity strengthens our competitiveness and contributes to better decision-making. Diverse working teams help us to explore different perspectives and challenge our way of thinking. We work actively to increase diversity in the workplace and welcome applicants from diverse backgrounds. Stora Enso is an equal opportunity employer and follows non-discriminatory practices.Watch our film: <a href="https://www.youtube.com/watch?v=WhSCp64f8NA&amp;t=6s">Be part of a nature positive future</a>Read more about working at Stora Enso<a href="https://www.storaenso.com/en/careers/meet-our-people">Who we are - Careers | Stora Enso</a>

Stora Enso is the global rethinker of the paper, biomaterials, wood products and packaging industry. They always rethink the old and expand to the new to offer our customers innovative solutions based on renewable materials. Stora Enso employs some 29000 people worldwide, and is a publicly traded company listed in Helsinki and Stockholm.

Summer job 2026: Customer Service, BA Foodservice & Liquid Board

We are looking for summer trainees&nbsp;to join&nbsp;our Customer Service team in&nbsp;Business Area Foodservice and Liquid Board.&nbsp;The positions are based&nbsp;at our&nbsp;Imatra&nbsp;Mills. The duration of employment is 3-5 months.About the roleIn our Customer Service team, we have two different summer&nbsp;trainee positions:&nbsp;Customer Service&nbsp;Specialist and&nbsp;Supply Chain Coordinator.&nbsp;In both roles,&nbsp;you work&nbsp;as&nbsp;a key link between customers and internal&nbsp;stakeholders, you will take ownership of the entire order lifecycle — from initial entry to final delivery — while proactively managing exceptions and deviations. Your responsibilities will include maintaining accurate order data, coordinating material flows, and ensuring timely deliveries. You will work closely with stakeholders across sales, logistics, production planning, and supply chain to resolve complex cases and optimize processes.&nbsp;Key responsibilities<ul><li>Handle customer orders from entry to delivery, including amendments and updates&nbsp;through order lifecycle&nbsp;</li></ul><ul><li>Manage exception flows and deviations during the order fulfillment process&nbsp;</li></ul><ul><li>Plan and follow up on deliveries, ensuring timely execution&nbsp;&nbsp;</li></ul><ul><li>Communicate effectively with customers and internal&nbsp;stakeholders&nbsp;to ensure accurate and timely information flow&nbsp;</li></ul><ul><li>Maintain product knowledge to provide solutions&nbsp;to&nbsp;meet customer needs&nbsp;</li></ul><ul><li>Proactive stock&nbsp;management&nbsp;&nbsp;</li></ul><ul><li>Problem-solving&nbsp;and process&nbsp;support&nbsp;utilizing modern tools e.g.&nbsp;Celonis&nbsp;and Salesforce&nbsp;&nbsp;</li></ul>About you&nbsp;<ul><li>Enrolled in or recently completed a university degree in a relevant field&nbsp;e.g.&nbsp;Business Administration, Supply Chain Management&nbsp;or&nbsp;Logistics&nbsp;</li></ul><ul><li>Strong written and verbal communication skills in English (additional languages are a plus)&nbsp;</li></ul><ul><li>Committed to delivering exceptional customer&nbsp;service&nbsp;</li></ul><ul><li>Ability to thrive in high-pressure environments while managing multiple priorities with&nbsp;quality&nbsp;</li></ul><ul><li>Comfortable working with cross-functional teams&nbsp;</li></ul><ul><li>Proactive and&nbsp;ready to take personal ownership of&nbsp;work&nbsp;performance&nbsp;&nbsp;</li></ul><ul><li>Strong interpersonal skills and a willingness to exchange ideas and information constructively&nbsp;</li></ul>What we offer&nbsp; By joining us, you will be part of our diverse working culture, supporting you to explore new perspectives and develop professionally. We provide a thorough onboarding and the support of experienced colleagues. You will contribute towards a more sustainable world, as we believe that anything made from fossil-based materials today can be made from a tree tomorrow. To keep you going safely, we support your physical and mental wellbeing.More informationYou can only submit your application via our recruitment tool. As we are assessing our candidates on an ongoing basis, we hope to hear from you as soon as possible but latest by 25 January 2026.Our recruitment process includes a health check as well as a drug test.For more information regarding the Customer Service Specialist role, please contact Aksana Nisula, <a href="mailto:aksana.nisula@storaenso.com">aksana.nisula@storaenso.com</a>. For more information about the Supply Chain Coordinator role, please contact Iina Tukiainen, <a href="mailto:iina.tukiainen@storaenso.com">iina.tukiainen@storaenso.com</a>.Be part of a nature positive futureThe forest is at the heart of Stora Enso and we believe that everything made from fossil-based materials today can be made from a tree tomorrow. We are the leading provider of renewable products in packaging, biomaterials, and wooden construction, and one of the largest private forest owners in the world. Stora Enso had approximately 19,000 employees at the end of 2024. The Group sales in 2024 were EUR 9 billion, with an adjusted EBIT of EUR 598 million.&nbsp;We believe diversity strengthens our competitiveness and contributes to better decision-making. Diverse working teams help us to explore different perspectives and challenge our way of thinking. We work actively to increase diversity in the workplace and welcome applicants from diverse backgrounds. Stora Enso is an equal opportunity employer and follows non-discriminatory practices.Watch our film: <a href="https://www.youtube.com/watch?v=WhSCp64f8NA&amp;t=6s">Be part of a nature positive future</a>Read more about working at Stora Enso<a href="https://www.storaenso.com/en/careers/meet-our-people">Who we are - Careers | Stora Enso</a>

Summer job 2026: Customer Service, BA Foodservice & Liquid Board

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About the Company

Stora Enso

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