Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.<div><div><div>Xylem, a leading global water technology company, is seeking a Business Process Analyst to support our global Procure-to-Pay (P2P) transformation initiatives. In this role, you will collaborate with the Global Process Lead to design, document, and optimize end-to-end P2P processes, ensuring alignment with global standards and enabling technologies such as SAP S/4HANA, Coupa, and other Source-to-Pay platforms.You will play a critical role in process standardization, system implementation, testing, and continuous improvement, acting as a bridge between global design and local execution. This position requires strong analytical skills, attention to detail, and the ability to thrive in a dynamic, transformation-driven environment.This is a hybrid position that will sit at our Charlotte, NC office. </div>Key Responsibilities </div><div>Process &amp; Transformation Support </div><div><ul><li>Support the design and rollout of global P2P policies, procedures, and standards.  </li></ul></div><div><ul><li>Document and analyze current (“as-is”) processes and support the definition of optimized (“to-be”) processes across P2P and supplier master data. </li></ul></div><div><ul><li>Identify process inefficiencies, risks, and improvement opportunities, and support remediation efforts. </li></ul></div><div><ul><li>Capture and assess local requirements, aligning to global standards and escalating deviations as needed. </li></ul></div><div> </div><div>Systems &amp; Tools Enablement </div><div><ul><li>Support ERP and Source-to-Pay tool implementations and enhancements (e.g., SAP, Coupa, Rossum AI) through requirements gathering, functional design support, and testing. </li></ul></div><div><ul><li>Participate in design workshops, solution reviews, and system walkthroughs. </li></ul></div><div><ul><li>Execute and coordinate testing activities (SIT, UAT, regression), including test script preparation, defect management, and sign-off support. </li></ul></div></div><div><div><ul><li>Support functional requirements, testing, and validation for integrations across ERP, P2P, and third-party solutions. </li></ul></div><div> </div><div>Documentation, Change &amp; Adoption  </div><div><ul><li>Create, update, and maintain process documentation such as procedures (SOPs), work instructions, job aids, and process maps. </li></ul></div><div><ul><li>Ensure changes are properly documented and follow agreed governance and change-control procedures. </li></ul></div><div><ul><li>Support change management, training, go-live, and hypercare activities.  </li></ul></div><div><ul><li>Act as a functional point of contact during stabilization and continuous improvement phases </li></ul></div><div> </div><div>Performance &amp; Insights </div><div><ul><li>Support KPI definition, tracking, and analysis of P2P KPIs (e.g. cycle time, touchless rate, exceptions, compliance). </li></ul></div><div><ul><li>Prepare reports, dashboards, and analysis to support decision-making and leadership updates. </li></ul></div><div><ul><li>Contribute to benchmarking activities and best practice assessments. </li></ul></div><div> </div><div>Required Education &amp; Experience </div></div><div><div><ul><li>Bachelor's degree in finance, Accounting, Business Administration, Information Systems, or Operations/Supply Chain. </li></ul></div><div><ul><li>3+ years of experience in Procure-to-Pay, Accounts Payable, Source-to-Pay, finance operations, or shared services. </li></ul></div><div><ul><li>Experience working with ERP and Source-to-Pay platforms such as SAP, Coupa, Ariba, or Oracle </li></ul></div><div><ul><li>Hands-on experience supporting business process analysis, documentation and improvement initiatives </li></ul></div><div><ul><li>Experience supporting system enhancements, upgrades, or implementations (requirements, testing, deployment support) </li></ul></div><div><ul><li>Experience working in a cross-functional, multi-stakeholder environment </li></ul></div><div> </div><div>Required Skills &amp; Competencies  </div><div><ul><li>Strong understanding of end-to-end P2P processes and controls. </li></ul></div><div><ul><li>Strong analytical skills with the ability to interpret data and identify trends and issues. </li></ul></div><div><ul><li>Experience supporting SIT/UAT testing and issue resolution </li></ul></div><div><ul><li>Process mapping and documentation skills (i.e. SOP’s, as-is, to-be)  </li></ul></div><div><ul><li>Strong process and systems mindset with attention to detail. </li></ul></div><div><ul><li>Collaborative and proactive team player, comfortable working with global and cross-functional stakeholders. </li></ul></div><div><ul><li>Strong written and verbal communication skills. </li></ul></div><div><ul><li>Curious, solution-oriented, and willing to challenge the status quo constructively. </li></ul></div><div><ul><li>Well-organized with the ability to manage multiple priorities and deadlines. </li></ul></div><div><ul><li>Comfortable operating in a changing, transformation-driven environment. </li></ul></div><div>Other Requirements </div><div><ul><li>Ability to work across time zones and support global initiatives. </li></ul></div><div><ul><li>Willingness to travel occasionally, depending on project needs. </li></ul></div><div>Preferred </div><div><ul><li>Exposure to compliance and regulatory requirements (e.g., VAT, SOX, audit controls, e-invoicing mandates). </li></ul></div><div><ul><li>Lean, Six Sigma or continuous improvement certification  </li></ul>Xylem does not provide visa sponsorship for this position.The estimated salary range for this position is $65,000 to $90,000 plus bonus.   Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.  At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.</div></div>Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.<div>At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. </div><div>  </div><div>Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation </div>

Xylem is the global leader in advanced technologies, solutions and services that address the world&rsquo;s biggest water challenges. We enable our customers to dramatically improve the way water and wastewater is used, managed, conserved, re-used and returned to nature. At every level, our global team is committed to access, equity, inclusion, and diversity. Our goal is for all our colleagues to be involved, respected, valued, connected, and free to bring their authentic selves and ideas. If you are excited and passionate about solving water, we want to hear from you.

Business Process Analyst, P2P

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.<div><div><div>Xylem, a leading global water technology company, is seeking a Business Process Analyst to support our global Procure-to-Pay (P2P) transformation initiatives. In this role, you will collaborate with the Global Process Lead to design, document, and optimize end-to-end P2P processes, ensuring alignment with global standards and enabling technologies such as SAP S/4HANA, Coupa, and other Source-to-Pay platforms.You will play a critical role in process standardization, system implementation, testing, and continuous improvement, acting as a bridge between global design and local execution. This position requires strong analytical skills, attention to detail, and the ability to thrive in a dynamic, transformation-driven environment.This is a hybrid position that will sit at our Charlotte, NC office. </div>Key Responsibilities&nbsp;</div><div>Process &amp; Transformation Support&nbsp;</div><div><ul><li>Support the design and rollout of global P2P policies, procedures, and standards.&nbsp;&nbsp;</li></ul></div><div><ul><li>Document and analyze current (“as-is”) processes and support the definition of optimized (“to-be”) processes across P2P&nbsp;and supplier master data.&nbsp;</li></ul></div><div><ul><li>Identify&nbsp;process inefficiencies, risks, and improvement opportunities, and support&nbsp;remediation efforts.&nbsp;</li></ul></div><div><ul><li>Capture and assess&nbsp;local requirements, aligning to&nbsp;global standards&nbsp;and&nbsp;escalating deviations&nbsp;as needed.&nbsp;</li></ul></div><div>&nbsp;</div><div>Systems &amp; Tools Enablement&nbsp;</div><div><ul><li>Support ERP and Source-to-Pay tool implementations and enhancements (e.g., SAP, Coupa,&nbsp;Rossum AI) through&nbsp;requirements gathering, functional design support, and testing.&nbsp;</li></ul></div><div><ul><li>Participate in&nbsp;design&nbsp;workshops,&nbsp;solution&nbsp;reviews, and system&nbsp;walkthroughs.&nbsp;</li></ul></div><div><ul><li>Execute and coordinate testing&nbsp;activities (SIT, UAT, regression), including test script preparation, defect&nbsp;management, and sign-off support.&nbsp;</li></ul></div></div><div><div><ul><li>Support functional requirements, testing, and validation for integrations across ERP, P2P, and third-party solutions.&nbsp;</li></ul></div><div>&nbsp;</div><div>Documentation, Change &amp; Adoption&nbsp;&nbsp;</div><div><ul><li>Create, update, and&nbsp;maintain&nbsp;process documentation such as&nbsp;procedures (SOPs), work instructions, job aids, and process maps.&nbsp;</li></ul></div><div><ul><li>Ensure changes are properly documented and follow agreed governance and change-control procedures.&nbsp;</li></ul></div><div><ul><li>Support&nbsp;change management, training, go-live, and&nbsp;hypercare&nbsp;activities.&nbsp;&nbsp;</li></ul></div><div><ul><li>Act as a functional point of contact&nbsp;during stabilization&nbsp;and continuous improvement&nbsp;phases&nbsp;</li></ul></div><div>&nbsp;</div><div>Performance &amp; Insights&nbsp;</div><div><ul><li>Support&nbsp;KPI&nbsp;definition, tracking, and analysis of P2P KPIs (e.g.&nbsp;cycle time, touchless rate, exceptions, compliance).&nbsp;</li></ul></div><div><ul><li>Prepare reports, dashboards, and analysis to support decision-making and leadership updates.&nbsp;</li></ul></div><div><ul><li>Contribute to benchmarking activities and&nbsp;best practice&nbsp;assessments.&nbsp;</li></ul></div><div>&nbsp;</div><div>Required&nbsp;Education &amp; Experience&nbsp;</div></div><div><div><ul><li>Bachelor's degree in finance, Accounting,&nbsp;Business Administration, Information Systems, or&nbsp;Operations/Supply Chain.&nbsp;</li></ul></div><div><ul><li>3+&nbsp;years of experience in Procure-to-Pay, Accounts Payable, Source-to-Pay, finance operations, or shared services.&nbsp;</li></ul></div><div><ul><li>Experience working with ERP and Source-to-Pay platforms such as SAP, Coupa, Ariba, or Oracle&nbsp;</li></ul></div><div><ul><li>Hands-on experience supporting&nbsp;business&nbsp;process&nbsp;analysis,&nbsp;documentation&nbsp;and improvement&nbsp;initiatives&nbsp;</li></ul></div><div><ul><li>Experience supporting system enhancements, upgrades, or implementations (requirements, testing, deployment support)&nbsp;</li></ul></div><div><ul><li>Experience working in a cross-functional, multi-stakeholder environment&nbsp;</li></ul></div><div>&nbsp;</div><div>Required Skills &amp; Competencies&nbsp;&nbsp;</div><div><ul><li>Strong&nbsp;understanding of end-to-end P2P processes and controls.&nbsp;</li></ul></div><div><ul><li>Strong analytical skills with the ability to interpret data and&nbsp;identify&nbsp;trends and issues.&nbsp;</li></ul></div><div><ul><li>Experience supporting SIT/UAT testing and issue resolution&nbsp;</li></ul></div><div><ul><li>Process mapping and documentation skills (i.e.&nbsp;SOP’s, as-is, to-be)&nbsp;&nbsp;</li></ul></div><div><ul><li>Strong process and systems mindset with attention to detail.&nbsp;</li></ul></div><div><ul><li>Collaborative and proactive team player, comfortable working with global and cross-functional stakeholders.&nbsp;</li></ul></div><div><ul><li>Strong written and verbal communication skills.&nbsp;</li></ul></div><div><ul><li>Curious, solution-oriented, and willing to challenge the status quo constructively.&nbsp;</li></ul></div><div><ul><li>Well-organized with the ability to manage multiple priorities and deadlines.&nbsp;</li></ul></div><div><ul><li>Comfortable operating in a changing, transformation-driven environment.&nbsp;</li></ul></div><div>Other Requirements&nbsp;</div><div><ul><li>Ability to work across time zones and support global initiatives.&nbsp;</li></ul></div><div><ul><li>Willingness to travel occasionally, depending on project needs.&nbsp;</li></ul></div><div>Preferred&nbsp;</div><div><ul><li>Exposure to&nbsp;compliance and regulatory requirements (e.g., VAT, SOX, audit controls, e-invoicing mandates).&nbsp;</li></ul></div><div><ul><li>Lean, Six Sigma or continuous improvement certification&nbsp;&nbsp;</li></ul>Xylem does not provide visa sponsorship for this position.The estimated salary range for this position is $65,000 to $90,000 plus bonus.   Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.  At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.</div></div>Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.<div>At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.&nbsp;</div><div> &nbsp;</div><div>Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation&nbsp;</div>

Business Process Analyst, P2P

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About the Company

Xylem

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