LocationThis position is primarily located in San Luis Potosi MXAbout usBorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.Our Culture We believe health and safety of our employees are a top priority, we care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration. Career Opportunities We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now!Job purposeBorgWarner PowerDrive Systems is currently looking for “dynamic, results driven” individual to join as a Customer Service Representative. Ensure customer orders are accurate and act as the primary point of contact for customers regarding order status and any issues related to order fulfilment or timely delivery. Key responsibilities<ul><li>Receive customer information and update orders accurately and promptly in accordance with delivery policies.</li><li>Communicate customer requirements on their behalf to the Production Control department.</li><li>Request timely shipment of available finished goods inventory.</li><li>Provide customers with timely feedback regarding the status of their orders.</li><li>Place, cancel, and expedite orders.</li><li>Serve as the official company representative to maintain efficient communication and a healthy working relationship with all customers, continuously striving to improve that relationship.</li><li>Keep Staff informed of existing or potential issues that may prevent order fulfillment</li></ul>What we’re looking forEDUCATION/EXPERIENCE QUALIFICATIONS<ul><li>Schooling: Degree in Business Administration, International Trade, Economics, or Industrial Engineering.</li><li>Experience Time in similar position: 1 year or more in a similar position.</li><li>Technical knowledge required: Understanding manufacturing processes. </li><li>Other requirements: Microsoft Office, ERP System</li></ul>Travel Availability: Yes     Frequency: AnnualEnglish Requirement: Conversational / Business LevelWhat we offer<ul><li>Major Medical Expenses</li><li>Life Insurance</li><li>Dental Plan</li><li>Saving Fund without legal cap </li><li>Grocery voucher without legal cap</li><li>Annual bonus </li><li>Additional holidays </li><li>Bereavement days</li><li>Days per marriage</li></ul>What we believe<ul><li>Inclusion - We value diversity in people, ideas, and experiences.</li><li>Integrity - We believe in transparency, authenticity, and depend on each other to deliver what we promise.</li><li>Excellence - We contribute to our developments by seeking knowledge and sharing information.</li><li>Responsibility - We care about our local communities and the global environment.</li><li>Collaboration - We are one BorgWarner.</li></ul>Safety This position will adhere to Global Star Safety Program, including safety rules, practices and training as outlined in the local BorgWarner Safety Policy Manual, which includes the use of equipment, protective devices, or clothing that the employer requires. This individual will work in manners that stress the importance of preventing accidents and illnesses. He/she must take every precaution reasonable in the given circumstance for the protection of themselves and coworkers. In addition, he/she is responsible for reporting all injuries and/or possible dangerous situations, incidents, or occurrences to the immediate supervisor.Equal Employment Opportunity BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, or disability.No Unauthorized Referrals from Recruiters &amp; Vendors Please note that BorgWarner and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to BorgWarner will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received.Career Scam DisclaimerBorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide their Social Security numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner’s website to verify the authenticity of any employment opportunities.Join the company that is creating solutions that support a cleaner, more energy-efficient world.For more information about BorgWarner, please visit <a href="http://www.borgwarner.com">www.borgwarner.com</a>#LI-OnsiteInternal Use Only: SalaryGlobal Terms of Use and Privacy Statement Carefully read the BorgWarner Privacy Policy before using this website. Your  ability to access and use this website and apply for a job at BorgWarner are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking <a href="https://www.borgwarner.com/legal/privacy-policy-for-online-applications">here</a><a href="http://multimedia.3m.com/mws/media/1274940O/3m-jobs-country-data-privacy-statements-external.pdf">,</a> select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.Career Scam Disclaimer:  BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website.  To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner.  Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online.  Job applicants are invited to contact BorgWarner through BorgWarner’s website to verify the authenticity of any employment opportunities.

As a global product leader for over 130 years, we deliver innovative and sustainable mobility solutions. Guided by our commitment to inclusion, integrity, excellence, responsibility and collaboration&mdash;and our pledge to reach carbon neutrality by 2035&mdash;we&rsquo;re leading the automotive industry to a future that is cleaner, healthier and safer for all.
Start your future with BorgWarner now! We are looking for dedicated, talented people to fill our manufacturing and technical facilities all over the world. For more information, please visit: https://bit.ly/WorkAtBorgWarner
For legal and data protection inquiries please visit: https://www.borgwarner.com/legal
Career Scam Disclaimer BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide their Social Security numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner&rsquo;s website to verify the authenticity of any employment opportunities.

Customer Service

LocationThis position is primarily located in San Luis Potosi MXAbout usBorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.Our Culture We believe health and safety of our employees are a top priority, we care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration. Career Opportunities We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now!Job purposeBorgWarner PowerDrive Systems is currently looking for “dynamic, results driven” individual to join as a Customer Service Representative. Ensure customer orders are accurate and act as the primary point of contact for customers regarding order status and any issues related to order fulfilment or timely delivery. Key responsibilities<ul><li>Receive customer information and update orders accurately and promptly in accordance with delivery policies.</li><li>Communicate customer requirements on their behalf to the Production Control department.</li><li>Request timely shipment of available finished goods inventory.</li><li>Provide customers with timely feedback regarding the status of their orders.</li><li>Place, cancel, and expedite orders.</li><li>Serve as the official company representative to maintain efficient communication and a healthy working relationship with all customers, continuously striving to improve that relationship.</li><li>Keep Staff informed of existing or potential issues that may prevent order fulfillment</li></ul>What we’re looking forEDUCATION/EXPERIENCE QUALIFICATIONS<ul><li>Schooling: Degree in Business Administration, International Trade, Economics, or Industrial Engineering.</li><li>Experience Time in similar position: 1 year or more in a similar position.</li><li>Technical knowledge required: Understanding manufacturing processes. </li><li>Other requirements: Microsoft Office, ERP System</li></ul>Travel Availability: Yes     Frequency: AnnualEnglish Requirement: Conversational / Business LevelWhat we offer<ul><li>Major Medical Expenses</li><li>Life Insurance</li><li>Dental Plan</li><li>Saving Fund without legal cap </li><li>Grocery voucher without legal cap</li><li>Annual bonus </li><li>Additional holidays </li><li>Bereavement days</li><li>Days per marriage</li></ul>What we believe<ul><li>Inclusion - We value diversity in people, ideas, and experiences.</li><li>Integrity - We believe in transparency, authenticity, and depend on each other to deliver what we promise.</li><li>Excellence - We contribute to our developments by seeking knowledge and sharing information.</li><li>Responsibility - We care about our local communities and the global environment.</li><li>Collaboration - We are one BorgWarner.</li></ul>Safety This position will adhere to Global Star Safety Program, including safety rules, practices and training as outlined in the local BorgWarner Safety Policy Manual, which includes the use of equipment, protective devices, or clothing that the employer requires. This individual will work in manners that stress the importance of preventing accidents and illnesses. He/she must take every precaution reasonable in the given circumstance for the protection of themselves and coworkers. In addition, he/she is responsible for reporting all injuries and/or possible dangerous situations, incidents, or occurrences to the immediate supervisor.Equal Employment Opportunity BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, or disability.No Unauthorized Referrals from Recruiters &amp; Vendors Please note that BorgWarner and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to BorgWarner will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received.Career Scam DisclaimerBorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide their Social Security numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner’s website to verify the authenticity of any employment opportunities.Join the company that is creating solutions that support a cleaner, more energy-efficient world.For more information about BorgWarner, please visit <a href="http://www.borgwarner.com">www.borgwarner.com</a>#LI-OnsiteInternal Use Only: SalaryGlobal Terms of Use and Privacy Statement Carefully read the BorgWarner Privacy Policy before using this website. Your  ability to access and use this website and apply for a job at BorgWarner are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking <a href="https://www.borgwarner.com/legal/privacy-policy-for-online-applications">here</a><a href="http://multimedia.3m.com/mws/media/1274940O/3m-jobs-country-data-privacy-statements-external.pdf">,</a> select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.Career Scam Disclaimer:  BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website.  To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner.  Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online.  Job applicants are invited to contact BorgWarner through BorgWarner’s website to verify the authenticity of any employment opportunities.

Customer Service

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BorgWarner

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