FunctionGCSS<h1>Our Company</h1>We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks ­– can focus on achieving the incredible with data.   If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth.  We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.<h1>Job description</h1>Meet The TeamWe’re Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data – from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable future for all. The Renewal Sales team is a dedicated team of trusted advisors who sell maintenance renewal contracts to maximize revenue while providing world-class service to our customers. The Renewal Sales team aims to provide the appropriate level of support to capture maximum maintenance revenue through contract renewals for both hardware and software. This is accomplished by working with our customers, channel partners, and field sales teams in a dedicated, collaborative, and sales-focused manner.What You Will Be DoingThe Renewal Sales Rep will be responsible for managing, selling, renewing, and expanding service relationships with our customer base. In this role, the RSR will be expected to manage and assess opportunity areas and drive efficiencies to increase profitability and improve our overall renewal performance. This includes end-to-end customer experience in the renewal lifecycle and working with our team responsible for generating service quotes. This role will engage with multiple internal partners such as sales teams, district managers, support teams, and customers during negotiations. The RSR will also be responsible for submitting an accurate forecast to leadership.Responsibilities:<ul><li>Responsible for the renewal and overall sales of services and support agreements to customers, including educating customers about the value of Hitachi support services</li><li>Drive and execute quarterly and yearly targets, including individual performance targets •  Know the specificity of the local market (direct vs. channel, Support Partner, Sale-cycle, Sales structure, GSS structure, etc.)</li><li>Build strong relationships with different stakeholders in your specific regions as well as with other teams Renewal Sales closely works with</li><li>Manage the planning and maintain an accurate and updated forecast for leadership’s review</li><li>Participate in team-related projects for system/process optimization</li><li>Establish and fine-tune processes to achieve continued and expanded service relationships with our existing customer base</li><li>Assist with the streamlining of systems and processes to further enhance automation and efficiency</li><li>Grow and leverage internal relationships with cross-functional teams and partners.</li></ul>What You Will Bring To The Team<ul><li>1-4+ years experience in service delivery-related role; business analyst, sales support, contract negotiations, pricing specialist, etc. Some sales related experience preferred</li><li>The ideal candidate will have a proven track record in technology-related sales or operations</li><li>Proven ability to work in matrices driven organization and build strong relationships with partner organizations</li><li>Strong written and verbal communication skills; specific experience with remote teams</li><li>Proficient English verbal and written skills, a must.</li><li>Proven ability to use financial/quantitative data in decision making and recommendations</li><li>Proven analytical reasoning, creativity, conceptual ability, critical thinking, and judgment skills • Ability to see the big picture and plan accordingly, yet detailed enough to handle the day to day customer interactions</li><li>Experience with Salesforce and Oracle databases to research accounts and uncover renewal opportunities</li><li>Additional skills: negotiation, change management</li></ul>#LI-JT1<h1>About us</h1>We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.<h1>Fostering innovation through diverse perspectives</h1>Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.<h1>How we look after you</h1>We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Renewal Sales Specialist - Mexico

FunctionGCSS<h1>Our Company</h1>We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks ­– can focus on achieving the incredible with data.   If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth.  We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.<h1>Job description</h1>Meet The TeamWe’re Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data – from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable future for all. The Renewal Sales team is a dedicated team of trusted advisors who sell maintenance renewal contracts to maximize revenue while providing world-class service to our customers. The Renewal Sales team aims to provide the appropriate level of support to capture maximum maintenance revenue through contract renewals for both hardware and software. This is accomplished by working with our customers, channel partners, and field sales teams in a dedicated, collaborative, and sales-focused manner.What You Will Be DoingThe Renewal Sales Rep will be responsible for managing, selling, renewing, and expanding service relationships with our customer base. In this role, the RSR will be expected to manage and assess opportunity areas and drive efficiencies to increase profitability and improve our overall renewal performance. This includes end-to-end customer experience in the renewal lifecycle and working with our team responsible for generating service quotes. This role will engage with multiple internal partners such as sales teams, district managers, support teams, and customers during negotiations. The RSR will also be responsible for submitting an accurate forecast to leadership.Responsibilities:<ul><li>Responsible for the renewal and overall sales of services and support agreements to customers, including educating customers about the value of Hitachi support services</li><li>Drive and execute quarterly and yearly targets, including individual performance targets •  Know the specificity of the local market (direct vs. channel, Support Partner, Sale-cycle, Sales structure, GSS structure, etc.)</li><li>Build strong relationships with different stakeholders in your specific regions as well as with other teams Renewal Sales closely works with</li><li>Manage the planning and maintain an accurate and updated forecast for leadership’s review</li><li>Participate in team-related projects for system/process optimization</li><li>Establish and fine-tune processes to achieve continued and expanded service relationships with our existing customer base</li><li>Assist with the streamlining of systems and processes to further enhance automation and efficiency</li><li>Grow and leverage internal relationships with cross-functional teams and partners.</li></ul>What You Will Bring To The Team<ul><li>1-4+ years experience in service delivery-related role; business analyst, sales support, contract negotiations, pricing specialist, etc. Some sales related experience preferred</li><li>The ideal candidate will have a proven track record in technology-related sales or operations</li><li>Proven ability to work in matrices driven organization and build strong relationships with partner organizations</li><li>Strong written and verbal communication skills; specific experience with remote teams</li><li>Proficient English verbal and written skills, a must.</li><li>Proven ability to use financial/quantitative data in decision making and recommendations</li><li>Proven analytical reasoning, creativity, conceptual ability, critical thinking, and judgment skills • Ability to see the big picture and plan accordingly, yet detailed enough to handle the day to day customer interactions</li><li>Experience with Salesforce and Oracle databases to research accounts and uncover renewal opportunities</li><li>Additional skills: negotiation, change management</li></ul>#LI-JT1<h1>About us</h1>We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.<h1>Fostering innovation through diverse perspectives</h1>Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.<h1>How we look after you</h1>We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Renewal Sales Specialist - Mexico

About the Job

About the Company

HITACHI ENERGY

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