AECOM is seeking a Program Director, Airport Baggage Handling Systems (BHS) to join our team. This position is based on-site, out of Mississauga. We are seeking a senior, client‑focused leader to serve as a trusted advisor and single point of accountability for the delivery of complex, airport‑wide Baggage Handling Systems programs supporting one of the most advanced, sustainable, and passenger‑friendly airport developments in the world.Major Responsibilities:<ul><li>Serves as the primary client-facing executive for the Airport Baggage Handling Systems (BHS) Program, responsible for building and maintaining strong, trust‑based relationships with senior client leadership.</li><li>Accountable for overall BHS program delivery in alignment with client objectives related to scope, budget, schedule, quality, safety, operational performance, and risk.</li><li>Acts as a strategic advisor to the client, providing informed recommendations on BHS system architecture, delivery strategy, procurement approach, risk mitigation, and operational readiness.</li><li>Leads and represents the BHS program in executive steering committees, governance forums, and senior stakeholder meetings.</li><li>Develops and implements the program governance framework, execution strategy, and performance reporting structure in alignment with the broader airport capital program.</li><li>Provides oversight and direction to multi-disciplinary delivery teams, ensuring alignment between BHS technical teams, airport operations, IT, security screening authorities, terminal design teams, and construction partners.</li><li>Manages and oversees system suppliers, contractors, and consultants, ensuring contractual compliance and proactive resolution of performance, interface, and integration issues.</li><li>Guides decisions related to change management, commercial impacts, and risk exposure in collaboration with client representatives and governance bodies.</li><li>Ensures BHS design, installation, testing, and commissioning activities meet functional, regulatory, reliability, and passenger experience requirements.</li><li>Leads program‑level interface management across live airport operations, phased construction sequencing, and operational transitions.</li><li>Oversees preparation and presentation of executive briefings, program status reports, dashboards, and decision papers to support timely and informed client decision‑making.</li><li>Collaborates with the Program Delivery Director and other Program Directors to ensure alignment and integration across terminal, airside, landside, and enabling works.</li><li>Acts as a mentor and role model for senior project leadership staff, promoting a collaborative, transparent, and client‑focused delivery culture.</li></ul>

AECOM is the world&rsquo;s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Program Director, Airport Baggage Handling Systems

AECOM is seeking a Program Director, Airport Baggage Handling Systems (BHS) to join our team. This position is based on-site, out of Mississauga. We are seeking a senior, client‑focused leader to serve as a trusted advisor and single point of accountability for the delivery of complex, airport‑wide Baggage Handling Systems programs supporting one of the most advanced, sustainable, and passenger‑friendly airport developments in the world.Major Responsibilities:<ul><li>Serves as the primary client-facing executive for the Airport Baggage Handling Systems (BHS) Program, responsible for building and maintaining strong, trust‑based relationships with senior client leadership.</li><li>Accountable for overall BHS program delivery in alignment with client objectives related to scope, budget, schedule, quality, safety, operational performance, and risk.</li><li>Acts as a strategic advisor to the client, providing informed recommendations on BHS system architecture, delivery strategy, procurement approach, risk mitigation, and operational readiness.</li><li>Leads and represents the BHS program in executive steering committees, governance forums, and senior stakeholder meetings.</li><li>Develops and implements the program governance framework, execution strategy, and performance reporting structure in alignment with the broader airport capital program.</li><li>Provides oversight and direction to multi-disciplinary delivery teams, ensuring alignment between BHS technical teams, airport operations, IT, security screening authorities, terminal design teams, and construction partners.</li><li>Manages and oversees system suppliers, contractors, and consultants, ensuring contractual compliance and proactive resolution of performance, interface, and integration issues.</li><li>Guides decisions related to change management, commercial impacts, and risk exposure in collaboration with client representatives and governance bodies.</li><li>Ensures BHS design, installation, testing, and commissioning activities meet functional, regulatory, reliability, and passenger experience requirements.</li><li>Leads program‑level interface management across live airport operations, phased construction sequencing, and operational transitions.</li><li>Oversees preparation and presentation of executive briefings, program status reports, dashboards, and decision papers to support timely and informed client decision‑making.</li><li>Collaborates with the Program Delivery Director and other Program Directors to ensure alignment and integration across terminal, airside, landside, and enabling works.</li><li>Acts as a mentor and role model for senior project leadership staff, promoting a collaborative, transparent, and client‑focused delivery culture.</li></ul>

Program Director, Airport Baggage Handling Systems

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