Location:Ludvika, Dalarna County, SwedenJob ID: R0122647Date Posted:2026-04-10Company Name:HITACHI ENERGY SWEDEN ABProfession (Job Category):Sales, Marketing &amp; Product ManagementJob Schedule: Full timeRemote:NoJob Description:The OpportunityComponents is a key business unit within Hitachi Energy, based in Ludvika, Sweden. We develop, sell and produces Bushings and Tap-Changers, both vital for all Power Transformers. We are part of delivering a safe way of transferring electricity while keeping losses at a minimum. As the world transitions towards an energy system where electricity will be the backbone, aiming to more than double our consumption of electricity worldwide until 2050, Components and Hitachi Energy are well positioned in making this happen. Are you ready to roll up your sleeve and join us in making it happen?If your answer is “YES”, we at Components are looking for a Customer Support Specialist to join our dedicated team where twenty colleagues will help you on board.You will work with order management. Your aim is to ensure that we as a company deliver world class customer experience, meeting customer requests to the best of our ability. You will play a key role in our success!This role offers you a dynamic environment with the opportunity to set up an internal network where you interact with different functions. You will also have opportunity to participate or lead cross functional projects within continuous improvement.How you’ll make an impact<ul><li>As a customer support specialist, you are responsible from order received, until delivery complete and payment received.</li><li>Working with global customers, internal as well as external.</li><li>Ensuring that our performance is top class, reliable and preferably exceeds customer expectations.</li><li>Collaborate close cross functionally with other departments such as sales, after sales, finance, planning, production, design and SCM.</li><li>You will be contributing in our strive for continuous improvement of our processes.</li><li>Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</li></ul>Your background <ul><li>You hold a degree within fields of business administration, engineering, purchasing and/or you have work experience within mentioned fields. Experienced professionals or fresh out of university.</li><li>You are driven, well organized and knows how to prioritize your daily work.</li><li>You have great communication skills and are service minded.</li><li>You have a technical interest and an interest for the commercial aspects of doing business.</li><li>Fluent in English, both written and verbal is required. Swedish is preferable.</li></ul>What we offer <ul><li>Collective agreement</li><li>Flexible working time</li><li>Health care and wellness allowance</li><li>Fantastic career possibilities within Hitachi Energy both within Sweden and globally</li><li>Mentor to support you throughout onboard phase</li><li>Various trainings and education supporting employee development​</li><li>Diversified company with over 70+ nationalities working in Sweden</li><li>Supplementary compensation for parental leave</li><li>Employee Benefit Portal with thousands of discounts and perks</li></ul>More about us Join Hitachi Energy and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy!Applications will be reviewed on an ongoing basis, so don’t delay – apply today!Union representatives - Sveriges Ingenjörer: Håkan Blomquist, +46,107-38 31 52; Unionen: Tomas L. Gustafsson, +46 107-38 27 47; Ledarna: Frank Hollstedt, +46 107-38 70 43. All questions can be directed to Talent Partner Eva Schölin, <a href="mailto:eva.scholin@hitachienergy.com">eva.scholin@hitachienergy.com</a>  <h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. </h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Customer Support Specialist

Location:Ludvika, Dalarna County, SwedenJob ID: R0122647Date Posted:2026-04-10Company Name:HITACHI ENERGY SWEDEN ABProfession (Job Category):Sales, Marketing &amp; Product ManagementJob Schedule: Full timeRemote:NoJob Description:The OpportunityComponents is a key business unit within Hitachi Energy, based in Ludvika, Sweden. We develop, sell and produces Bushings and Tap-Changers, both vital for all Power Transformers. We are part of delivering a safe way of transferring electricity while keeping losses at a minimum. As the world transitions towards an energy system where electricity will be the backbone, aiming to more than double our consumption of electricity worldwide until 2050, Components and Hitachi Energy are well positioned in making this happen. Are you ready to roll up your sleeve and join us in making it happen?If your answer is “YES”, we at Components are looking for a Customer Support Specialist to join our dedicated team where twenty colleagues will help you on board.You will work with order management. Your aim is to ensure that we as a company deliver world class customer experience, meeting customer requests to the best of our ability. You will play a key role in our success!This role offers you a dynamic environment with the opportunity to set up an internal network where you interact with different functions. You will also have opportunity to participate or lead cross functional projects within continuous improvement.How you’ll make an impact<ul><li>As a customer support specialist, you are responsible from order received, until delivery complete and payment received.</li><li>Working with global customers, internal as well as external.</li><li>Ensuring that our performance is top class, reliable and preferably exceeds customer expectations.</li><li>Collaborate close cross functionally with other departments such as sales, after sales, finance, planning, production, design and SCM.</li><li>You will be contributing in our strive for continuous improvement of our processes.</li><li>Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</li></ul>Your background <ul><li>You hold a degree within fields of business administration, engineering, purchasing and/or you have work experience within mentioned fields. Experienced professionals or fresh out of university.</li><li>You are driven, well organized and knows how to prioritize your daily work.</li><li>You have great communication skills and are service minded.</li><li>You have a technical interest and an interest for the commercial aspects of doing business.</li><li>Fluent in English, both written and verbal is required. Swedish is preferable.</li></ul>What we offer <ul><li>Collective agreement</li><li>Flexible working time</li><li>Health care and wellness allowance</li><li>Fantastic career possibilities within Hitachi Energy both within Sweden and globally</li><li>Mentor to support you throughout onboard phase</li><li>Various trainings and education supporting employee development​</li><li>Diversified company with over 70+ nationalities working in Sweden</li><li>Supplementary compensation for parental leave</li><li>Employee Benefit Portal with thousands of discounts and perks</li></ul>More about us Join Hitachi Energy and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy!Applications will be reviewed on an ongoing basis, so don’t delay – apply today!Union representatives - Sveriges Ingenjörer: Håkan Blomquist, +46,107-38 31 52; Unionen: Tomas L. Gustafsson, +46 107-38 27 47; Ledarna: Frank Hollstedt, +46 107-38 70 43. All questions can be directed to Talent Partner Eva Schölin, <a href="mailto:eva.scholin@hitachienergy.com">eva.scholin@hitachienergy.com</a>  <h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. </h2>

Customer Support Specialist

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HITACHI ENERGY

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