<ul><li>Responsible for customer quality issue solving as main contact window. According to customer requirement, provide the issue corrective action for customer timely, improve customer satisfaction.</li><li>Lead 0km issue analysis and goods return, coordinate function team to drive the improvement.</li><li>Lead warranty issue analysis, work with product engineer for warranty field improvement through solution optimization by design and process, reduce the warranty claim cost.</li><li>Involve new product trial and PPAP submission for customer according to the product development timing, follow the PPAP approval with customer.</li><li>Follow customer process on “CHANGE” requirement with launch team and customer.</li><li>In terms of customer issue on systematic failure, steer the quality improvement project with team.</li><li>To protect customer when quality issue happen, answer for the containment action.</li><li>Attend the layer audit internally, verify the correction action implemented and effective.</li></ul>Internal Use Only: SalaryGlobal Terms of Use and Privacy Statement Carefully read the BorgWarner Privacy Policy before using this website. Your  ability to access and use this website and apply for a job at BorgWarner are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking <a href="https://www.borgwarner.com/legal/privacy-policy-for-online-applications">here</a><a href="http://multimedia.3m.com/mws/media/1274940O/3m-jobs-country-data-privacy-statements-external.pdf">,</a> select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.Career Scam Disclaimer:  BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website.  To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner.  Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online.  Job applicants are invited to contact BorgWarner through BorgWarner’s website to verify the authenticity of any employment opportunities.

As a global product leader for over 130 years, we deliver innovative and sustainable mobility solutions. Guided by our commitment to inclusion, integrity, excellence, responsibility and collaboration&mdash;and our pledge to reach carbon neutrality by 2035&mdash;we&rsquo;re leading the automotive industry to a future that is cleaner, healthier and safer for all.
Start your future with BorgWarner now! We are looking for dedicated, talented people to fill our manufacturing and technical facilities all over the world. For more information, please visit: https://bit.ly/WorkAtBorgWarner
For legal and data protection inquiries please visit: https://www.borgwarner.com/legal
Career Scam Disclaimer BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide their Social Security numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner&rsquo;s website to verify the authenticity of any employment opportunities.

Customer Quality Engineer

<ul><li>Responsible for customer quality issue solving as main contact window. According to customer requirement, provide the issue corrective action for customer timely, improve customer satisfaction.</li><li>Lead 0km issue analysis and goods return, coordinate function team to drive the improvement.</li><li>Lead warranty issue analysis, work with product engineer for warranty field improvement through solution optimization by design and process, reduce the warranty claim cost.</li><li>Involve new product trial and PPAP submission for customer according to the product development timing, follow the PPAP approval with customer.</li><li>Follow customer process on “CHANGE” requirement with launch team and customer.</li><li>In terms of customer issue on systematic failure, steer the quality improvement project with team.</li><li>To protect customer when quality issue happen, answer for the containment action.</li><li>Attend the layer audit internally, verify the correction action implemented and effective.</li></ul>Internal Use Only: SalaryGlobal Terms of Use and Privacy Statement Carefully read the BorgWarner Privacy Policy before using this website. Your  ability to access and use this website and apply for a job at BorgWarner are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking <a href="https://www.borgwarner.com/legal/privacy-policy-for-online-applications">here</a><a href="http://multimedia.3m.com/mws/media/1274940O/3m-jobs-country-data-privacy-statements-external.pdf">,</a> select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.Career Scam Disclaimer:  BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website.  To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner.  Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online.  Job applicants are invited to contact BorgWarner through BorgWarner’s website to verify the authenticity of any employment opportunities.

Customer Quality Engineer

About the Job

About the Company

BorgWarner

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