As a Service Engineer, you will play a critical role in ensuring the reliability, safety, and performance of industrial refrigeration systems. This is a hands‑on, customer‑facing role where your technical expertise directly contributes to operational excellence, energy efficiency, and long‑term customer success.<p style="text-align:inherit;"></p><p style="text-align:left;"><b>Responsibilities / Tasks</b></p><div><ul><li>Execute on-site service activities including maintenance, troubleshooting, repairs, installation supervision, and commissioning of refrigeration systems.</li><li>Complete assigned jobs with high quality, safety compliance, and within agreed timelines.</li><li>Provide installation and commissioning support, ensuring systems operate efficiently and reliably.</li><li>Prepare Hazard and Risk Assessments and ensure strict adherence to customer and company SOPs.</li><li>Conduct site inspections and audits related to safety, process performance, reliability, and energy efficiency.</li><li>Identify improvement opportunities and execute system modifications and upgrades, such as:<ul><li>Control system upgrades</li><li>Installation of VSDs</li><li>Heat exchanger integration</li><li>Capacity expansions and optimization</li></ul></li><li>Collaborate with factory-level 2nd line support teams for advanced troubleshooting and commissioning solutions.</li><li>Perform on-site troubleshooting with remote technical support when required.</li><li>Prepare accurate and comprehensive service reports in a timely manner.</li><li>Deliver customer training on equipment operation and basic maintenance practices.</li><li>Actively promote the company’s products, services, and upgrade solutions during customer engagements.</li><li>Support Service Sales by providing technical clarifications and spare parts recommendations (e.g. compressors, pumps, air coolers, condensers, valves).</li><li>Contribute positively to individual, service, and country performance targets.</li><li>Collaborate with the Sales team on equipment audits at customer sites to identify and generate new business opportunities.</li><li>Perform other related tasks as assigned by the Line Manager.</li></ul></div><p></p><p style="text-align:inherit;"></p><p style="text-align:left;"><b>Your Profile / Qualifications</b></p><div><h3>Educational Background</h3><ul><li>Bachelor’s Degree in Mechanical Engineering or equivalent technical discipline.</li></ul><p></p><h3>Professional Knowledge &amp; Experience</h3><ul><li>Minimum 3 years of relevant working experience, ideally as a Service Engineer.</li><li>Strong hands-on experience in commissioning, troubleshooting, maintenance, and repair activities.</li><li>Prior experience in handling and operating compressors or fast‑rotating equipment is required.</li><li>High attention to detail, strong sense of responsibility, and commitment to quality and safety.</li></ul><p></p><h3>Skills &amp; Competencies</h3><ul><li>Proficient in Microsoft Office and experience with SAP / Axapta / CRM systems.</li><li>Good working proficiency in spoken and written English and Filipino.</li><li>Strong customer focus with an empathetic, service-oriented mindset.</li><li>Patient, dependable, and able to work effectively in a team environment.</li><li>Strong safety awareness and high ethical standards.</li><li>Technically inclined with solid problem-solving abilities and commercial awareness.</li><li>Willing and able to travel frequently and work off-hours as required.</li></ul></div><p></p><p style="text-align:inherit;"></p><p style="text-align:left;"><span><b>Did we spark your interest?</b><br>Then please click apply above to access our guided application process.</span></p>

<div class="org-about-module__description">
<div id="ember59" class="ember-view organization-about-module__content-consistant-cards-description"><span class="lt-line-clamp__raw-line">GEA is one of the largest technology suppliers for food processing and a wide range of other industries. The global group specializes in machinery, plants, as well as process technology and components. GEA provides sustainable solutions for sophisticated production processes in diverse end-user markets and offers a comprehensive service portfolio.</span></div>
</div>
<div class="org-about-module__content-improvement">
<div class="org-about-module__content-box">&nbsp;</div>
</div>

Service Engineer

As a Service Engineer, you will play a critical role in ensuring the reliability, safety, and performance of industrial refrigeration systems. This is a hands‑on, customer‑facing role where your technical expertise directly contributes to operational excellence, energy efficiency, and long‑term customer success.<p></p><p><b>Responsibilities / Tasks</b></p><div><ul><li>Execute on-site service activities including maintenance, troubleshooting, repairs, installation supervision, and commissioning of refrigeration systems.</li><li>Complete assigned jobs with high quality, safety compliance, and within agreed timelines.</li><li>Provide installation and commissioning support, ensuring systems operate efficiently and reliably.</li><li>Prepare Hazard and Risk Assessments and ensure strict adherence to customer and company SOPs.</li><li>Conduct site inspections and audits related to safety, process performance, reliability, and energy efficiency.</li><li>Identify improvement opportunities and execute system modifications and upgrades, such as:<ul><li>Control system upgrades</li><li>Installation of VSDs</li><li>Heat exchanger integration</li><li>Capacity expansions and optimization</li></ul></li><li>Collaborate with factory-level 2nd line support teams for advanced troubleshooting and commissioning solutions.</li><li>Perform on-site troubleshooting with remote technical support when required.</li><li>Prepare accurate and comprehensive service reports in a timely manner.</li><li>Deliver customer training on equipment operation and basic maintenance practices.</li><li>Actively promote the company’s products, services, and upgrade solutions during customer engagements.</li><li>Support Service Sales by providing technical clarifications and spare parts recommendations (e.g. compressors, pumps, air coolers, condensers, valves).</li><li>Contribute positively to individual, service, and country performance targets.</li><li>Collaborate with the Sales team on equipment audits at customer sites to identify and generate new business opportunities.</li><li>Perform other related tasks as assigned by the Line Manager.</li></ul></div><p></p><p></p><p><b>Your Profile / Qualifications</b></p><div><h3>Educational Background</h3><ul><li>Bachelor’s Degree in Mechanical Engineering or equivalent technical discipline.</li></ul><p></p><h3>Professional Knowledge &amp; Experience</h3><ul><li>Minimum 3 years of relevant working experience, ideally as a Service Engineer.</li><li>Strong hands-on experience in commissioning, troubleshooting, maintenance, and repair activities.</li><li>Prior experience in handling and operating compressors or fast‑rotating equipment is required.</li><li>High attention to detail, strong sense of responsibility, and commitment to quality and safety.</li></ul><p></p><h3>Skills &amp; Competencies</h3><ul><li>Proficient in Microsoft Office and experience with SAP / Axapta / CRM systems.</li><li>Good working proficiency in spoken and written English and Filipino.</li><li>Strong customer focus with an empathetic, service-oriented mindset.</li><li>Patient, dependable, and able to work effectively in a team environment.</li><li>Strong safety awareness and high ethical standards.</li><li>Technically inclined with solid problem-solving abilities and commercial awareness.</li><li>Willing and able to travel frequently and work off-hours as required.</li></ul></div><p></p><p></p><p><span><b>Did we spark your interest?</b><br />Then please click apply above to access our guided application process.</span></p>

Service Engineer

About the Job

About the Company

GEA

Similar Jobs

field service engineer

field service engineer

Field Service Engineer

Field Service Engineer

Maintenance Engineer

Maintenance Engineer