<p>Want to be part of transforming road freight – for good? Einride is showing the world a new way to move, based on the latest digital, electric and autonomous technologies. Through freight capacity as a service, we enable businesses around the world to accelerate towards their sustainability goals.<br></p><p>Founded in 2016, Einride became the first company in the world to deploy a cab-less autonomous electric vehicle on a public road (Sweden, 2019). In 2022, we were the first to successfully operate such a vehicle on a US public road. Today our award-winning technology has been launched across 8 countries (and counting). Our clients are some of the world’s biggest shippers, including Fortune 500 companies. We are also operating Sweden’s largest truck dedicated public charging network and counting. </p><p>As Junior Operations Specialist you will be a part of the Daily Operations DACH team, working and supporting customers in Germany ensuring operational excellence. The role is fully remote and requires occasional customer and other stakeholder visits.<br></p><h3><br>What you'll do:<br></h3><ul><li>Together with Operational Account Manager develop and maintain an optimal customer experience for our customers in Germany</li><li>Manage daily operations and planning</li><li>First point of contact for our customers and other partners such as carriers and workshops for electric trucks</li><li>Coordinate internal stakeholders such as invoicing, hardware and charging</li><li>Analyze, optimize and report performance securing agreed customer KPI´s and SLA´s are achieved</li><li>Handle and resolve customer requests</li><li>Monitoring support inbox and resolve ad hoc deviations</li><li>Support customer deployment projects</li><li>Customer on site visits and go live support</li><li>Supporting account managers with backoffice tasks</li></ul><h3>What we're looking for:</h3><ul><li>Successful apprenticeship (z.B. IHK) in a logistics or operations role or</li><li>Bachelor's degree in Business, Supply Chain/Operations or Logistics</li><li>First experiences in a customer facing role within operations, logistics or other relevant settings is a plus</li><li>Strong collaborator &amp; communicator with organisational skillset</li><li>Strong service, solution oriented and data-driven mindset </li><li>Independent and confident in your ability to act, prioritize and make decisions</li><li>Very good writing and speaking skills, fluent in German and English</li><li>Hands- on mentality and open for fast scaling environment</li><li>Enthusiastic about new technologies (electric transports) &amp; sustainability</li><li>Residence in or willingness to move to the greater areas of Nuremberg, Regensburg, Passau, Munich or alternatively the Rhine Ruhr area </li></ul><h3>What you can expect:</h3><ul><li>Transforming the logistics landscape within a skilled &amp; motivated team by implementing latest technologies and solutions</li><li>AI based transformation tools</li><li>Work in a small, regional and dynamic team, supported by our international headquarters in Sweden, Stockholm.</li><li>Working local, thinking global</li><li>Joining a technology disruptor with fast growth ambitions</li><li>Working in a fully remote role with traveling on demand</li><li>Competitive salary and potential to grow within the organization</li></ul><p>This is a full-time remote position based in Germany. You will be part of a truly diverse, high performing team with a common passion for sustainability and making things happen in an innovative way. We recommend that you submit your application as soon as possible since selection and interviews are held continually.</p><p>At Einride, we are innovators, building solutions the world has never seen before – but urgently needs. That’s why we take action, and it’s why we are always eager to be challenged. We know that our best innovations come from having a diverse mix of people, including those of different experiences, career paths, and walks of life. By coming together and sharing our perspectives openly – by disagreeing, discussing, and committing – we deliver greater impact.<br></p> 

<p>Part commercial enterprise, part revolutionary movement, Einride is bent on a complete transformation of the transportation industry. By challenging conventional thinking, by utilizing big data and cutting-edge technology &mdash; and by inspiring people to take responsibility for the planet and each other &mdash; Einride is making the movement of goods more intelligent: emission-free, safe, cost-effective, and ultimately, sustainable.</p>

Junior Operations Specialist - Germany

<p>Want to be part of transforming road freight – for good? Einride is showing the world a new way to move, based on the latest digital, electric and autonomous technologies. Through freight capacity as a service, we enable businesses around the world to accelerate towards their sustainability goals.<br /></p><p>Founded in 2016, Einride became the first company in the world to deploy a cab-less autonomous electric vehicle on a public road (Sweden, 2019). In 2022, we were the first to successfully operate such a vehicle on a US public road. Today our award-winning technology has been launched across 8 countries (and counting). Our clients are some of the world’s biggest shippers, including Fortune 500 companies. We are also operating Sweden’s largest truck dedicated public charging network and counting. </p><p>As Junior Operations Specialist you will be a part of the Daily Operations DACH team, working and supporting customers in Germany ensuring operational excellence. The role is fully remote and requires occasional customer and other stakeholder visits.<br /></p><h3><br />What you'll do:<br /></h3><ul><li>Together with Operational Account Manager develop and maintain an optimal customer experience for our customers in Germany</li><li>Manage daily operations and planning</li><li>First point of contact for our customers and other partners such as carriers and workshops for electric trucks</li><li>Coordinate internal stakeholders such as invoicing, hardware and charging</li><li>Analyze, optimize and report performance securing agreed customer KPI´s and SLA´s are achieved</li><li>Handle and resolve customer requests</li><li>Monitoring support inbox and resolve ad hoc deviations</li><li>Support customer deployment projects</li><li>Customer on site visits and go live support</li><li>Supporting account managers with backoffice tasks</li></ul><h3>What we're looking for:</h3><ul><li>Successful apprenticeship (z.B. IHK) in a logistics or operations role or</li><li>Bachelor's degree in Business, Supply Chain/Operations or Logistics</li><li>First experiences in a customer facing role within operations, logistics or other relevant settings is a plus</li><li>Strong collaborator &amp; communicator with organisational skillset</li><li>Strong service, solution oriented and data-driven mindset </li><li>Independent and confident in your ability to act, prioritize and make decisions</li><li>Very good writing and speaking skills, fluent in German and English</li><li>Hands- on mentality and open for fast scaling environment</li><li>Enthusiastic about new technologies (electric transports) &amp; sustainability</li><li>Residence in or willingness to move to the greater areas of Nuremberg, Regensburg, Passau, Munich or alternatively the Rhine Ruhr area </li></ul><h3>What you can expect:</h3><ul><li>Transforming the logistics landscape within a skilled &amp; motivated team by implementing latest technologies and solutions</li><li>AI based transformation tools</li><li>Work in a small, regional and dynamic team, supported by our international headquarters in Sweden, Stockholm.</li><li>Working local, thinking global</li><li>Joining a technology disruptor with fast growth ambitions</li><li>Working in a fully remote role with traveling on demand</li><li>Competitive salary and potential to grow within the organization</li></ul><p>This is a full-time remote position based in Germany. You will be part of a truly diverse, high performing team with a common passion for sustainability and making things happen in an innovative way. We recommend that you submit your application as soon as possible since selection and interviews are held continually.</p><p>At Einride, we are innovators, building solutions the world has never seen before – but urgently needs. That’s why we take action, and it’s why we are always eager to be challenged. We know that our best innovations come from having a diverse mix of people, including those of different experiences, career paths, and walks of life. By coming together and sharing our perspectives openly – by disagreeing, discussing, and committing – we deliver greater impact.<br /></p> 

Junior Operations Specialist - Germany

About the Job

About the Company

Einride

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