We are seeking a Technical Specialist – Digital Product IT &amp; Automation to provide hands-on technical support for digital product deployments and customer projects across the Nutrition Plant Engineering (NPE) division in APAC. The role will require approximately 30–40% travel across the APAC region to support customer sites, project delivery and deployments. This role focuses on deployment/site readiness and integration - covering IT/OT connectivity, secure remote access (including VPN setup), and PLC/data logging readiness across Digital Product families (including OptiPartner for APC, Codex and Insight Partner solutions) and related IT/OT setup. Working closely with project teams and customer automation/IT counterparts, you will confirm scope, ensure prerequisites are completed 2–6 weeks before data logging, and troubleshoot site integration issues to prevent logging/commissioning delays. You will also provide technical input into digital product pre-sales discussions - clarifying IT/automation scope and removing technical barriers - while remaining a purely technical role (no commercial ownership). The ideal candidate brings strong OT/IT integration capability, customer-facing technical communication skills, and a disciplined approach to documentation and cybersecurity.Responsibilities / TasksIT/OT Connectivity &amp; Site Readiness<ul><li>Assess and support site connectivity requirements (network architecture, ports/protocols, remote access, VPN).</li><li>Configure and validate secure VPN access in line with internal and customer cybersecurity requirements.</li><li>Coordinate approvals, access and test windows with internal and customer stakeholders.</li><li>Confirm data sources and connectivity for PLC/SCADA/DCS interfaces required for APC/digital applications.</li><li>Maintain standard checklists, technical documentation, and site readiness reports.</li></ul>APC Project Readiness (PLC &amp; Data Logging)You will lead technical pre-work 2–6 weeks before data logging, ensuring readiness milestones are met and integration issues are resolved early.<ul><li>Own the readiness checklist and the gate for ‘ready to log’.</li><li>Coordinate PLC tasks: signals/tags, scaling, time sync, historian/logging setup and basic validation.</li><li>Validate data quality and resolve integration issues with customer automation teams; support initial commissioning and troubleshooting with clear technical records.</li></ul>Deployment Support &amp; Operational Readiness<ul><li>Support functional testing, UAT, commissioning, and site rollouts to ensure smooth deployments.</li><li>Ensure technical operational readiness (documentation, monitoring, cybersecurity and data logging prerequisites) and capture lessons learned to improve templates/playbooks.</li></ul>Technical Sales Support<ul><li>Provide technical input for pre-sales, clarifying IT/automation scope and integration requirements (no ownership of commercials, pricing or contract negotiation).</li><li>Support customer workshops to define IT/automation scope, assumptions and responsibilities.</li><li>Highlight technical risks early and propose mitigations; contribute to proposals/SOWs regarding technical scope, assumptions and risks.</li><li>Work closely with project delivery, service, internal IT/security and customer automation/IT teams to remove technical barriers and keep deployments on track.</li></ul>Your Profile / Qualifications<ul><li>Bachelor’s degree in Electrical/Automation Engineering, Instrumentation, Mechatronics, Computer Science, Information Systems (or equivalent practical experience).</li><li>3+ years’ experience in industrial automation, OT/IT integration, or digital/controls project delivery (e.g., APC, analytics, SCADA/PLC integration).</li><li>Hands-on experience with PLCs, industrial networks and data acquisition (tag lists, scaling, sampling, time synchronisation).</li><li>Experience setting up and troubleshooting secure connectivity (VPN, firewalls, remote access) in collaboration with IT/security teams; comfortable working within cybersecurity and change control constraints.</li><li>Strong troubleshooting capability across OT/IT layers (network, VPN, PLC connectivity, historian interfaces) and ability to manage technical issues under time pressure while following safety requirements.</li><li>Excellent English (written and verbal) with strong customer-facing technical communication and documentation discipline (clear as-built notes, checklists, and handover packs).</li></ul>Did we spark your interest? Then please click apply above to access our guided application process.

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<div id="ember59" class="ember-view organization-about-module__content-consistant-cards-description">GEA is one of the largest technology suppliers for food processing and a wide range of other industries. The global group specializes in machinery, plants, as well as process technology and components. GEA provides sustainable solutions for sophisticated production processes in diverse end-user markets and offers a comprehensive service portfolio.</div>
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Technical Specialist - Digital Product IT & Automation

We are seeking a Technical Specialist – Digital Product IT &amp; Automation to provide hands-on technical support for digital product deployments and customer projects across the Nutrition Plant Engineering (NPE) division in APAC. The role will require approximately 30–40% travel across the APAC region to support customer sites, project delivery and deployments. This role focuses on deployment/site readiness and integration - covering IT/OT connectivity, secure remote access (including VPN setup), and PLC/data logging readiness across Digital Product families (including OptiPartner for APC, Codex and Insight Partner solutions) and related IT/OT setup. Working closely with project teams and customer automation/IT counterparts, you will confirm scope, ensure prerequisites are completed 2–6 weeks before data logging, and troubleshoot site integration issues to prevent logging/commissioning delays. You will also provide technical input into digital product pre-sales discussions - clarifying IT/automation scope and removing technical barriers - while remaining a purely technical role (no commercial ownership). The ideal candidate brings strong OT/IT integration capability, customer-facing technical communication skills, and a disciplined approach to documentation and cybersecurity.Responsibilities / TasksIT/OT Connectivity &amp; Site Readiness<ul><li>Assess and support site connectivity requirements (network architecture, ports/protocols, remote access, VPN).</li><li>Configure and validate secure VPN access in line with internal and customer cybersecurity requirements.</li><li>Coordinate approvals, access and test windows with internal and customer stakeholders.</li><li>Confirm data sources and connectivity for PLC/SCADA/DCS interfaces required for APC/digital applications.</li><li>Maintain standard checklists, technical documentation, and site readiness reports.</li></ul>APC Project Readiness (PLC &amp; Data Logging)You will lead technical pre-work 2–6 weeks before data logging, ensuring readiness milestones are met and integration issues are resolved early.<ul><li>Own the readiness checklist and the gate for ‘ready to log’.</li><li>Coordinate PLC tasks: signals/tags, scaling, time sync, historian/logging setup and basic validation.</li><li>Validate data quality and resolve integration issues with customer automation teams; support initial commissioning and troubleshooting with clear technical records.</li></ul>Deployment Support &amp; Operational Readiness<ul><li>Support functional testing, UAT, commissioning, and site rollouts to ensure smooth deployments.</li><li>Ensure technical operational readiness (documentation, monitoring, cybersecurity and data logging prerequisites) and capture lessons learned to improve templates/playbooks.</li></ul>Technical Sales Support<ul><li>Provide technical input for pre-sales, clarifying IT/automation scope and integration requirements (no ownership of commercials, pricing or contract negotiation).</li><li>Support customer workshops to define IT/automation scope, assumptions and responsibilities.</li><li>Highlight technical risks early and propose mitigations; contribute to proposals/SOWs regarding technical scope, assumptions and risks.</li><li>Work closely with project delivery, service, internal IT/security and customer automation/IT teams to remove technical barriers and keep deployments on track.</li></ul>Your Profile / Qualifications<ul><li>Bachelor’s degree in Electrical/Automation Engineering, Instrumentation, Mechatronics, Computer Science, Information Systems (or equivalent practical experience).</li><li>3+ years’ experience in industrial automation, OT/IT integration, or digital/controls project delivery (e.g., APC, analytics, SCADA/PLC integration).</li><li>Hands-on experience with PLCs, industrial networks and data acquisition (tag lists, scaling, sampling, time synchronisation).</li><li>Experience setting up and troubleshooting secure connectivity (VPN, firewalls, remote access) in collaboration with IT/security teams; comfortable working within cybersecurity and change control constraints.</li><li>Strong troubleshooting capability across OT/IT layers (network, VPN, PLC connectivity, historian interfaces) and ability to manage technical issues under time pressure while following safety requirements.</li><li>Excellent English (written and verbal) with strong customer-facing technical communication and documentation discipline (clear as-built notes, checklists, and handover packs).</li></ul>Did we spark your interest? Then please click apply above to access our guided application process.

Technical Specialist - Digital Product IT & Automation

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GEA

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