As a Warranty Analyst (Supplier Warranty), you play a key role at the intersection of Operations, Quality Engineering, and Purchasing, helping protect Sensata from supplier-related non-conformities. In this role, you will: •	Act as a trusted partner to engineering and operations teams when supplier-related quality issues occur •	Lead the Supplier Warranty Claim process, ensuring ownership, timing, and alignment with Purchasing •	Drive warranty recovery from suppliers, where your negotiation skills and commercial mindset make a real impact •	Own and continuously improve the Cost-to-Claim process, ensuring robust and efficient recovery of incurred costs This position offers a unique opportunity to: •	Influence cross-functional decision-making •	Work closely with engineering on technical root causes •	Deliver tangible business value through effective supplier engagement and cost recoveryGeneral Responsibilities• Verify customer warranty claims according to the contracts and technical factors• Ensure compliance of customer information against the warranty agreements, drive appropriate internal and external actions• Develop resolutions to problems of advanced and complex scope according company's processes and procedures• Control warranty contract expiration dates (including technical factor agreements)• Advise quality engineers in regards to determining if clarification for our liability is needed • Communicate the reports to customers when needed to dispute a claim with them• Review financial information with regards to warranty claims, forecasts, and accruals• Advise on warranty data analysis, ad-hock analysis, trends analysis, etc.• Review scorecards and customer warranty claims reports• Improve and maintain warranty forecasting reporting and compare with the actual costs• Act as a system administrator and subject matter expert for the necessary software• Optimize software to maximize efficiency for Sensata• Analyze existing business processes and provide recommendations for improvement• Leads in escalation meetings• Advises on the integrations of new companies• Develop metrics around warranty chargebacks• Work on standardization of the process and global alignment• Work on developing escalation process based on reason codes• Develop standardized reporting• Support other back office projects• Introduces new ideas and creative solutions to increase efficiency, and update current processes• Advises on the overall team strategies and current objectives to provide fresh and new insight on possible improvementsExperience / Qualifications• A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.• Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands• Strong communication skills; oral, written and presentation• Strong organization, planning and time management skills to achieve results• Strong personal and professional ethical values and integrity• Holds self-accountable to achieving goals and standards • Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)• Strong interpersonal &amp; collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers<ul><li>Negotiate supplier warranty recoveries, balancing technical liability and financial impact to achieve optimal outcomes.</li><li>Apply solid financial acumen to evaluate cost responsibility, chargebacks, and allocation to correct cost centers.</li><li>Lead supplier-related warranty escalations and drive resolution of complex performance issues while maintaining strategic supplier relationships.</li><li>Act as primary point of contact for supplier warranty topics, representing the organization in cross-functional and external discussions.</li><li>Manage supplier-caused warranty spills and ensure recovery through established processes and contractual mechanisms.</li><li>Collaborate closely with Supplier Quality, Purchasing, and Site Management to resolve cross-functional warranty matters.</li><li>Leverage knowledge of commercial contracts, procurement practices, and supplier agreements to support claim validation and recovery.</li><li>Operate effectively with high autonomy in plant/site environments, prioritizing actions aligned with organizational goals.</li><li>Promote end-to-end warranty expertise across the supply chain, ensuring alignment with contractual and operational expectations.</li><li>Strengthen robustness of warranty processes by identifying gaps and implementing improvements aligned with contractual commitments.</li></ul>#LI-IO1<h1>SmarterTogether</h1><ul><li>Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing</li><li>Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication</li><li> As OneSensata, we are working together to make things work together </li></ul>Click here to view <a href="https://www.sensata.com/sensata-recruitment-privacy-policy">Sensata Recruitment Privacy Statement</a>Click here to view our <a href="https://www.sensata.com/sites/default/files/a/sensata_china_recruitment_privacy_policy.pdf">Sensata Recruitment Privacy Statement for China</a>NOTE:  If you are a current Sensata employee (or one of our Affiliates), please back out of this application and log into Workday via the Company Intranet to apply directly.  Type "FIND JOBS" in the Workday search bar.

Since 1963, Dynapower has provided power electronics solutions, along with an array of aftermarket services focused on continuous reliability and efficiency to an ever-expanding global customer base. We are a trusted leader in all types of power conversion equipment including high power rectifiers, inverters, DC/DC converters, integrated battery energy storage systems and transformers for use in hydrogen, e-mobility, energy storage, industrial, mining, defense and research applications. With headquarters and a 150,000 square-foot vertically integrated manufacturing facility in South Burlington, VT, Dynapower is collaborating with our partners and clients to shift the way our world uses power and advance our resilient, clean energy future.

Supplier Warranty Recovery Specialist

As a Warranty Analyst (Supplier Warranty), you play a key role at the intersection of Operations, Quality Engineering, and Purchasing, helping protect Sensata from supplier-related non-conformities. In this role, you will: •	Act as a trusted partner to engineering and operations teams when supplier-related quality issues occur •	Lead the Supplier Warranty Claim process, ensuring ownership, timing, and alignment with Purchasing •	Drive warranty recovery from suppliers, where your negotiation skills and commercial mindset make a real impact •	Own and continuously improve the Cost-to-Claim process, ensuring robust and efficient recovery of incurred costs This position offers a unique opportunity to: •	Influence cross-functional decision-making •	Work closely with engineering on technical root causes •	Deliver tangible business value through effective supplier engagement and cost recoveryGeneral Responsibilities• Verify customer warranty claims according to the contracts and technical factors• Ensure compliance of customer information against the warranty agreements, drive appropriate internal and external actions• Develop resolutions to problems of advanced and complex scope according company's processes and procedures• Control warranty contract expiration dates (including technical factor agreements)• Advise quality engineers in regards to determining if clarification for our liability is needed • Communicate the reports to customers when needed to dispute a claim with them• Review financial information with regards to warranty claims, forecasts, and accruals• Advise on warranty data analysis, ad-hock analysis, trends analysis, etc.• Review scorecards and customer warranty claims reports• Improve and maintain warranty forecasting reporting and compare with the actual costs• Act as a system administrator and subject matter expert for the necessary software• Optimize software to maximize efficiency for Sensata• Analyze existing business processes and provide recommendations for improvement• Leads in escalation meetings• Advises on the integrations of new companies• Develop metrics around warranty chargebacks• Work on standardization of the process and global alignment• Work on developing escalation process based on reason codes• Develop standardized reporting• Support other back office projects• Introduces new ideas and creative solutions to increase efficiency, and update current processes• Advises on the overall team strategies and current objectives to provide fresh and new insight on possible improvementsExperience / Qualifications• A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.• Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands• Strong communication skills; oral, written and presentation• Strong organization, planning and time management skills to achieve results• Strong personal and professional ethical values and integrity• Holds self-accountable to achieving goals and standards • Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)• Strong interpersonal &amp; collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers<ul><li>Negotiate supplier warranty recoveries, balancing technical liability and financial impact to achieve optimal outcomes.</li><li>Apply solid financial acumen to evaluate cost responsibility, chargebacks, and allocation to correct cost centers.</li><li>Lead supplier-related warranty escalations and drive resolution of complex performance issues while maintaining strategic supplier relationships.</li><li>Act as primary point of contact for supplier warranty topics, representing the organization in cross-functional and external discussions.</li><li>Manage supplier-caused warranty spills and ensure recovery through established processes and contractual mechanisms.</li><li>Collaborate closely with Supplier Quality, Purchasing, and Site Management to resolve cross-functional warranty matters.</li><li>Leverage knowledge of commercial contracts, procurement practices, and supplier agreements to support claim validation and recovery.</li><li>Operate effectively with high autonomy in plant/site environments, prioritizing actions aligned with organizational goals.</li><li>Promote end-to-end warranty expertise across the supply chain, ensuring alignment with contractual and operational expectations.</li><li>Strengthen robustness of warranty processes by identifying gaps and implementing improvements aligned with contractual commitments.</li></ul>#LI-IO1<h1>SmarterTogether</h1><ul><li>Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing</li><li>Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication</li><li> As OneSensata, we are working together to make things work together </li></ul>Click here to view <a href="https://www.sensata.com/sensata-recruitment-privacy-policy">Sensata Recruitment Privacy Statement</a>Click here to view our <a href="https://www.sensata.com/sites/default/files/a/sensata_china_recruitment_privacy_policy.pdf">Sensata Recruitment Privacy Statement for China</a>NOTE:  If you are a current Sensata employee (or one of our Affiliates), please back out of this application and log into Workday via the Company Intranet to apply directly.  Type "FIND JOBS" in the Workday search bar.

Supplier Warranty Recovery Specialist

About the Job

About the Company

Dynapower

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