Working at Freudenberg: We will wow your world!<h1>Responsibilities:</h1>•    Create and send quotes to our clients in a timely and professional manner. •    Enter and track purchase orders received daily. •    Ship and subsequently invoice all approved orders for which inventory is available. •    Generate credit and debit memo requests, as well as process returns. •    Follow up on all types of requests received via email and telephone.<h1>Qualifications:</h1> a)    Education: Bachelor’s degree in business administration or economics.b)    Specialization: N/A.c)    Experience: Minimum of two years in customer service, order tracking, and resolving inquiries.d)    Skills:  •    Proficiency with an ERP system (preferably SAP) •    Intermediate to Advanced English •    Organized •    Attention to detail  •    Strong communication and negotiation skills with customers   e)    Personal competencies for the position: Select competencies according to the position •    Customer focus  •    Leadership and execution •    Communication •    Change management •    Personal and organizational development •    Influence‎ ‎ The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Klüber Lubricacion Mexicana S.A. de C.V.

Freudenberg e-Power Systems is one of the world's leading suppliers of emission-neutral energy systems for heavy-duty applications. With its experience and expertise in battery and fuel cell technology, the company offers tailor-made solutions, in particular combined systems, for sustainable and economical e-mobility. With over 800 employees, Freudenberg e-Power Systems supports its customers from application development through to production, commissioning and service.
The company is part of the global Freudenberg Group, which has four business areas: Seals and Vibration Control Technology, Nonwovens and Filtration, Household Products as well as Specialties and Others. In 2022 the Group generated sales of more than 11 billion euros and employed more than 50,000 associates in around 60 countries.

Customer Service Specialist

Working at Freudenberg: We will wow your world!<h1>Responsibilities:</h1>•    Create and send quotes to our clients in a timely and professional manner. •    Enter and track purchase orders received daily. •    Ship and subsequently invoice all approved orders for which inventory is available. •    Generate credit and debit memo requests, as well as process returns. •    Follow up on all types of requests received via email and telephone.<h1>Qualifications:</h1> a)    Education: Bachelor’s degree in business administration or economics.b)    Specialization: N/A.c)    Experience: Minimum of two years in customer service, order tracking, and resolving inquiries.d)    Skills:  •    Proficiency with an ERP system (preferably SAP) •    Intermediate to Advanced English •    Organized •    Attention to detail  •    Strong communication and negotiation skills with customers   e)    Personal competencies for the position: Select competencies according to the position •    Customer focus  •    Leadership and execution •    Communication •    Change management •    Personal and organizational development •    Influence‎ ‎ The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Klüber Lubricacion Mexicana S.A. de C.V.

Customer Service Specialist

About the Job

About the Company

Freudenberg

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