Location:Ludvika, Dalarna County, SwedenJob ID: R0127898Date Posted:2026-06-23Company Name:HITACHI ENERGY SWEDEN ABProfession (Job Category):IT, Telecom &amp; InternetJob Schedule: Full timeRemote:NoJob Description:The opportunityHitachi Energy Transformers- Business Solutions IT Organization is seeking a Factory IT Site Delivery Manager for Ludvika who will provide overall service delivery to the site to drive value and business growth to the business.As Site IT Service Delivery Manager (SDM), you are responsible for building and providing specific IT Solutions/Services interfacing the business, consulting with the Site BU leads, business application owners and IT stakeholders on IT-related topics.This role is responsible for ensuring all IT infrastructure and applications are delivered to the site as well as management of Ticket Management and Escalations.The Site IT SDM is the key point of escalation and is accountable for local business relationship management for IT service performance; you are responsible for aggregating demand for new and improved IT services required by the business and ensuring overall business satisfaction with IT services.In this role, you lead site IT professionals, managing vendor relationships, and ensuring that service delivery processes and procedures are followed to meet the organization's objectives.How you’ll make an impact<ul><li>Manage and lead the Site IT team, ensuring proper staffing, skills, and organization.</li><li>Act as the main point of contact for IT suppliers and CDC teams on IT-related matters.</li><li>Ensure effective ticket management, including triage and escalation processes.</li><li>Provide onsite IT infrastructure support and delivery, including project management for IT builds.</li><li>Maintain governance, IT security, and cybersecurity operations, including first response to incidents.</li><li>Gather and manage business requirements and ensure access to necessary applications.</li><li>Oversee IT budget planning, cost control, and network connectivity, including machine integration.</li><li>Coordinate applications, vendors, and support the development and motivation of team members.</li></ul>Your background<ul><li>Bachelor’s degree in Computer Science/Engineering or 10+ years in Information Systems.</li><li>At least 4 years of experience in an IT management role.</li><li>Strong communication skills in English and good proficiency in Swedish.</li><li>Proven experience (2+ years) managing complex global IT projects.</li><li>Background in process management, continuous improvement, and business process optimization.</li><li>Understanding of manufacturing operations, change management, and cross-functional collaboration.</li><li>Experience with complex stakeholder environments and strong knowledge of IT policies and end-to-end business processes.</li><li>Familiarity with key tools and methodologies (e.g., MS Office, ServiceNow, Azure, SAP S/4HANA, ITIL, Lean Six Sigma) and ability to manage IT resources in a multi-shift factory environment.</li></ul>What we offer<ul><li>Collective agreement</li><li>Flexible working time</li><li>Health care and wellness allowance</li><li>Fantastic career possibilities within Hitachi Energy, both in Sweden and globally</li><li>Mentor support during onboarding</li><li>Various trainings and education supporting employee development</li><li>A diverse company with over 70+ nationalities working in Sweden</li><li>Supplementary compensation for parental leave</li><li>Employee Benefit Portal with thousands of discounts and perks</li><li>Additional benefits may apply to this specific role</li></ul>More about usAre you ready for an exciting new challenge? Does the above description sound like you? Don’t delay – apply today! Due to summer vacation the screening process will start in the beginning of AugustRecruiting Manager David Garcia-Bayon , <a href="mailto:david.garcia-bayon@hitachienergy.com">david.garcia-bayon@hitachienergy.com</a> will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Håkan Blomquist, +46 107-38 31 52; Unionen: Olle Ruzicka, +46 107-38 31 44; Ledarna: Frank Hollstedt, +46 107-38 70 42. All other questions can be directed to Talent Acquisition Partner Magnus Rönnholm, magnus.ronnholm@hitachienergy.com.<h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. </h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

Transformers - Factory IT Site Delivery Manager

Location:Ludvika, Dalarna County, SwedenJob ID: R0127898Date Posted:2026-06-23Company Name:HITACHI ENERGY SWEDEN ABProfession (Job Category):IT, Telecom &amp; InternetJob Schedule: Full timeRemote:NoJob Description:The opportunityHitachi Energy Transformers- Business Solutions IT Organization is seeking a Factory IT Site Delivery Manager for Ludvika who will provide overall service delivery to the site to drive value and business growth to the business.As Site IT Service Delivery Manager (SDM), you are responsible for building and providing specific IT Solutions/Services interfacing the business, consulting with the Site BU leads, business application owners and IT stakeholders on IT-related topics.This role is responsible for ensuring all IT infrastructure and applications are delivered to the site as well as management of Ticket Management and Escalations.The Site IT SDM is the key point of escalation and is accountable for local business relationship management for IT service performance; you are responsible for aggregating demand for new and improved IT services required by the business and ensuring overall business satisfaction with IT services.In this role, you lead site IT professionals, managing vendor relationships, and ensuring that service delivery processes and procedures are followed to meet the organization's objectives.How you’ll make an impact<ul><li>Manage and lead the Site IT team, ensuring proper staffing, skills, and organization.</li><li>Act as the main point of contact for IT suppliers and CDC teams on IT-related matters.</li><li>Ensure effective ticket management, including triage and escalation processes.</li><li>Provide onsite IT infrastructure support and delivery, including project management for IT builds.</li><li>Maintain governance, IT security, and cybersecurity operations, including first response to incidents.</li><li>Gather and manage business requirements and ensure access to necessary applications.</li><li>Oversee IT budget planning, cost control, and network connectivity, including machine integration.</li><li>Coordinate applications, vendors, and support the development and motivation of team members.</li></ul>Your background<ul><li>Bachelor’s degree in Computer Science/Engineering or 10+ years in Information Systems.</li><li>At least 4 years of experience in an IT management role.</li><li>Strong communication skills in English and good proficiency in Swedish.</li><li>Proven experience (2+ years) managing complex global IT projects.</li><li>Background in process management, continuous improvement, and business process optimization.</li><li>Understanding of manufacturing operations, change management, and cross-functional collaboration.</li><li>Experience with complex stakeholder environments and strong knowledge of IT policies and end-to-end business processes.</li><li>Familiarity with key tools and methodologies (e.g., MS Office, ServiceNow, Azure, SAP S/4HANA, ITIL, Lean Six Sigma) and ability to manage IT resources in a multi-shift factory environment.</li></ul>What we offer<ul><li>Collective agreement</li><li>Flexible working time</li><li>Health care and wellness allowance</li><li>Fantastic career possibilities within Hitachi Energy, both in Sweden and globally</li><li>Mentor support during onboarding</li><li>Various trainings and education supporting employee development</li><li>A diverse company with over 70+ nationalities working in Sweden</li><li>Supplementary compensation for parental leave</li><li>Employee Benefit Portal with thousands of discounts and perks</li><li>Additional benefits may apply to this specific role</li></ul>More about usAre you ready for an exciting new challenge? Does the above description sound like you? Don’t delay – apply today! Due to summer vacation the screening process will start in the beginning of AugustRecruiting Manager David Garcia-Bayon , <a href="mailto:david.garcia-bayon@hitachienergy.com">david.garcia-bayon@hitachienergy.com</a> will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Håkan Blomquist, +46 107-38 31 52; Unionen: Olle Ruzicka, +46 107-38 31 44; Ledarna: Frank Hollstedt, +46 107-38 70 42. All other questions can be directed to Talent Acquisition Partner Magnus Rönnholm, magnus.ronnholm@hitachienergy.com.<h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. </h2>

Transformers - Factory IT Site Delivery Manager

About the Job

About the Company

HITACHI ENERGY

Similar Jobs

IT Site Manager (Industrial Solutions)

IT Site Manager (Industrial Solutions)

Staff IT Systems Engineer

Staff IT Systems Engineer

Factory IT Service Delivery Manager

Factory IT Service Delivery Manager

Factory IT Service Delivery Specialist - Cheonan-si

Factory IT Service Delivery Specialist - Cheonan-si

IT Project Manager

IT Project Manager

Site IT Service Delivery Manager GPG HVDC

Site IT Service Delivery Manager GPG HVDC

IT Business Systems Manager

IT Business Systems Manager

IT Infrastructure Project Manager

IT Infrastructure Project Manager

Site IT Manager

Site IT Manager

Factory IT/OT Specialist

Factory IT/OT Specialist