Job SummaryAECOM is seeking a Transportation Communications Specialist to be on-site at the Georgia Department of Transportation’s (Georgia DOT) statewide Transportation Management Center (TMC) in Atlanta, with a scheduled shift from 11 a.m to 8 p.m.The Communications Specialist will work alongside the TMC Digital Media Specialist, TMC Communications Specialist, and TMC Manager of Communications &amp; Outreach to develop and update content for multiple media platforms; monitor the Advanced Transportation Management System (ATMS) to be aware of incidents and events on Department roadways and facilitate outreach programs; provide incident coverage during the evening rush hour and interact with partners and the public on Transportation Management (TM) topics. This position reports to the TMC Communications &amp; Outreach Manager.The routine responsibilities of the Transportation Communications Specialist position include, but are not limited to:<ul><li>Monitor the ATMS and be abreast of district-wide traffic incidents, road closures, and construction reports</li><li>Interact with the media, Georgia DOT office of strategic communications as well as stakeholders to provide help with details of incidents, and, where appropriate, provide video feeds from the ATMS</li><li>Provide updates and post content to 511 Georgia’s social media outlets through Facebook, Twitter, and potentially other social media platforms</li><li>Provide incident coverage via 511 Georgia’s social media channels during the evening rush hour</li><li>Monitor major traffic incidents after-hours as part of a rotational on-call schedule</li><li>Develop content for multiple platforms that include promotional materials, website copy articles, as well as composing Twitter posts, Facebook, and other social media platform postings</li><li>Carry out strategic communication campaigns and initiatives in alignment with Georgia DOT communications efforts</li><li>Support district and statewide outreach efforts such as presenting and/or attending events and meetings to build awareness, make connections, and project the Georgia DOT TMC, 511 Georgia, and its programs in a positive light</li><li>Interact with Georgia DOT District Communications Officers to build working relationships and increase the benefits of coordinating the work of incident management and traffic operations with the TMC in Atlanta</li><li>Travel to Georgia DOT districts across the state to support TMC program outreach efforts such as stakeholder meetings and community events</li><li>Stay abreast of changes in media platforms and implement them in a way that will benefit the Department</li><li>Facilitate conversations and provide information</li><li>Gather information and analyze the current report and previous reports that indicate whether to stay on the same track or take a different route to best serve Georgia DOT and consumers’ needs</li><li>Assist and support Georgia DOT’s office of strategic communications as needed</li><li>Maintain a log of position activities</li><li>Support emergency operations such as severe weather events</li><li>Support special events that generate high concentrated traffic such as, but not limited to, mobile operations at sporting events, political rallies, religious gatherings, etc.</li><li>Conduct tours for visitors to the Georgia DOT TMC in Atlanta</li><li>Provide periodic training to media liaison backup person(s)</li><li>Perform TM Operations, incident management, travel information dissemination, and customer service tasks, not explicitly identified, that fall within the scope of the project.</li><li>Position may require occasional weekend coverage based on operational needs</li></ul>

AECOM is the world&rsquo;s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Transportation Communications SpecialistNew

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