Learning and Development Supervisor - Ibadan

About MAX:

MAX is a team of passionate people building digital infrastructure to deliver the future of mobility in Africa and Emerging Markets. We attract people with conviction who are willing to bring new ideas and perspectives to a problem that affects everyone on the planet.

At MAX, you’ll have a unique opportunity to align your passion with a meaningful mission. You will get a real opportunity to grow and make a real lasting impact on the lives of millions of people, and help deliver access to safe, reliable, affordable, and sustainable transportation.

Our Mission:

We are Powering Africa’s Forward Movement, and this is being actualized through our transformative Mission: Making mobility safe, affordable, accessible, and sustainable through the deployment of high-performance technology and operators.

We are building the largest vehicle subscription and financial services platform for commercial drivers and transport operators across Africa. Our proprietary technology is enabling Drivers with no banking history to access low to zero-emission vehicles, insurance, digital wallets, and eHailing services on a subscription basis. From 2019 to 2020, we scaled from 200 to more than 10,000 drivers and have raised more than $40m to achieve our mission. Our goal is to serve 14 million gig drivers across Africa's $250B mobility industry. In the short term, we are scaling our impact to 100,000 drivers across 10 cities in 3 countries.

Our Values:
In everything we do, we uphold these 5 values without compromise;

• Transparency: We’re taking everyone along for the ride.
• Integrity: We stand by our word to remain consistent with all parties, including you!
• Initiative: We prioritize ingenious ideas and nurture them which has brought us this far and we’re not stopping now.
• Partnership: We always keep the welcome mat rolled out on MAX Land; everyone is welcome.
• Safety: Safety to us at MAX means taking all road safety precautions, and telling others about safety so that mobility is safe and comfortable for all.

Our Impact:

• Financial Inclusion: We fill a critical funding gap for informal operators in Africa by arranging credit to drivers and micro-entrepreneurs who have few credible options.
• Economic Empowerment: We have onboarded +15000 drivers onto our platform with thousands more in the pipeline in a bid to fulfill the transportation needs in Africa.
• Sustainable Job Creation: We are creating direct and indirect jobs through income-generating assets, technology, and continuous skill development training.
• Transport Infrastructure: Our drivers are professionals and can guarantee a high quality of service and safety to passengers.
• Environmental Sustainability: We are deploying electric vehicles, charging infrastructure, and battery-swapping stations to propel the transition to clean mobility.

Our Investors and Strategic Partners:

MAX has raised $70m+ in funding to date, from strategic and financial investors including Lightrock (member of the LGT Group), Global Ventures, Yamaha, Mastercard, Shell Foundation, Novastar, Goodwell Investments, Breakthrough Energy Ventures, Techstars, and DLM Capital. Its Series B first-close of $31m was delivered in December 2021 after which the company announced plans to scale Vehicle Subscriptions, Fintech Products, and Electric Vehicles (EVs) across Africa. Max expects that 31% of its fleet will be made up of EVs by 2024 and 69% by 2026.
MAX is raising $100m+ within the next 12 months to permanently transform mobility across Africa.

Role Overview: Learning and Development Supervisor

The Learning and Development Supervisor at MAX is responsible for overseeing the design, development, and implementation of training and development programs for our employees, with a focus on enhancing their skills and knowledge in the dynamic field of mobility solutions. This role involves assessing training needs, creating learning materials, and collaborating with various departments to ensure our workforce is well-equipped to excel in their roles. The Learning and Development Supervisor plays a crucial role in fostering a culture of continuous learning and growth within the organization.

What You’ll Do:

Training Needs Analysis:

• Conduct regular assessments to identify training needs and skill gaps across the organization.
• Collaborate with department heads and managers to understand specific departmental training requirements.
• Analyze performance metrics and feedback to determine training priorities.

Training Program Design and Development:

• Develop and maintain a comprehensive training plan and curriculum.
• Create engaging and effective training materials, including e-learning modules, workshops, and resources.
• Collaborate with subject matter experts to ensure the accuracy and relevance of training content.

Training Delivery:

• Facilitate training sessions and workshops, both in-person and virtually.
• Monitor the progress and performance of trainees and provide constructive feedback.
• Utilize various training methodologies and technologies to enhance the learning experience.

Learning Management System (LMS):

• Administer the LMS to track and manage employee training records.
• Ensure the LMS is up-to-date with the latest training resources and materials.
• Troubleshoot LMS issues and provide technical support to users.

Evaluation and Improvement:

• Assess the effectiveness of training programs through evaluations and feedback.
• Continuously improve and update training materials and methods.
• Stay current with industry trends and best practices in learning and development.

Budget Management:

• Manage the training budget effectively, ensuring cost-efficient training programs.
• Source and evaluate external training vendors as needed.

Compliance:

• Ensure that all training programs are compliant with relevant regulations and industry standards.
• Keep abreast of changes in laws and regulations related to employee training.

Team Collaboration:

• Collaborate with the HR team and other departments to align training initiatives with business goals and objectives.
• Foster a culture of learning and development within the organization

Requirements

What You’ll need:

• Bachelor's degree in Human Resources, Education, Organizational Development, or a related field (Master's degree preferred).
• Proven experience in learning and development, preferably in a mobility or transportation company.
• Strong knowledge of training methodologies, instructional design, and adult learning principles.
• Excellent facilitation and presentation skills.
• Familiarity with learning management systems (LMS) and e-learning tools.
• Exceptional communication, interpersonal, and leadership skills.
• Analytical and problem-solving abilities.
• Strong project management skills.
• Ability to work effectively in a team and independently.
• A commitment to staying up-to-date with industry trends and best practices.

Want to Join Us? Here’s Why You Should…

At MAX, we encourage diversity and are open to meeting just about anyone with the right passion and skill set regardless of looks, gender, sexual orientation, color, tribe, nationality, and disability.

The MAX Work Environment:

• Drive: We are building a team where everyone is a leader and therefore run on internal motivation
• Empathy: We have a clear understanding of the problem we are trying to solve and its impact on Africans, we are committed to providing a lasting solution.
• Humility: We are committed to continuous learning and improvement. We learn, unlearn, and relearn
• Initiative: We welcome novel ideas and encourage creativity
• Diligence: We take great pride in our work.
• Candor: We value open and honest communication
• Collaboration: We are a team of passionate, innovative optimists, solving challenging problems and creating an impact.
• Bias for Technology: We automate everything.

Benefits

What You’ll Get:

• Competitive pay & benefits
• Premium Health insurance cover
• Flexible work and hybrid working model
• Frequent performance chats & reviews and professional development opportunities
• High-performing & passionate team members + fun work culture!

Location and Travel:

The role would require a minimum of 30% travel to operating markets.