Account Manager, Energy Business

Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions, energy storage and optimisation technology, including the GEMS Digital Energy Platform.

Did you know Wärtsilä has delivered 79 GW of power plant capacity and more 125 energy storage installations in 180 countries around the world?

In this fast changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride?

Your main responsibilities are

• Maintain and develop relationship with assigned customers and prospects
• Lead account team members
• Cross collaboration with all the internal stakeholders
• Ensure customers inquiries / orders / complaints promptly, satisfactorily handled by all the internal stakeholders
• Perform Customer Experience Management, customer satisfaction survey, and elaborate action plans based on feedback from assigned customers in order to improve customer satisfaction
• Prepare all visiting plan in CRM for next 2 weeks
• Visit customers and prospects frequently
• Complete quality visit report in CRM for each visit
• Report & record sales activities in CRM
• Prepare and update capture plans for retaining, expanding and developing business
• Maintain customers and installations data

You will shine in this role when you have:

• Order intake
• Sales & sold margin for assigned customers and prospects
• Achieve targets for revenue and margin within personal budget
• Customer satisfaction
• Collecting receivable in a timely manner

Why you and us

All our employees are encouraged to utilize the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organization.

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline 12/3/2025 by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to Remi Takezawa(remi.takezawa@wartsila.com) with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

Please apply by  12/3/2025 at 23:59 JST. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to same time zone.

Last application date: 12/03/2025 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com. 
 

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