Eurofins

IT Support Employee

Maastricht, LI, NL

In-personFull time roleEarly Career

2 months ago

About the Job

Our Forensics Business Line is engaged in a major transformation plan. Starting from local scattered IT landscapes we are heading toward a hybrid and modern standardised architecture. This journey will go through major milestones involving applications and infrastructures structural changes. Your role will be to participate to the deployment and maintenance of these new infrastructures and help our users adopt these changes as a proximity crew. More specifically you will:

  • Provide first and second line support for all staff across multiple sites within Europe (Belgium, France, Germany, Netherlands and UK) ---
  • Be responsible for resolving support incidents, problems and service requests across a broad range of technologies
  • Install, configure, upgrade and manage IT equipment: computers, printers, tablets, phones, switches, server, wireless access points, etc.
  • Install, upgrade, configure and support enterprise IT applications such as Microsoft Office/365 and those hosted on windows server 2008/2012/2016/2019 and Remote Desktop Services/Citrix
  • Manage, maintain and troubleshoot DHCP, DNS, Active Directory Users and Computers, O365, McAfee Antivirus, Encryption, WAN/LAN environment
  • Monitor, operate, manage, troubleshoot and restore to service personal computers (PC) or notebooks that has authorized access to the network
  • Communicate professionally with users (phone, email, on-site) and promote the ticketing system
  • Create, maintain and publish relevant support documentation for continuous improvement
  • Maintain the IT Asset inventory and requesting and coordinating vendor support
  • Actively participate in complex technical projects
  • Prepare technical proposals for improvement together with line manager.

About the Company

Eurofins Logo

Eurofins

Luxembourg, Luxembourg

5000 +

<div class="org-about-module__description"> <div id="ember58" class="ember-view organization-about-module__content-consistant-cards-description"><span class="lt-line-clamp__raw-line">Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Since 1987, Eurofins has grown from one laboratory in Nantes, France to ca. 62,000 staff across a network of independent companies in 62 countries, operating over 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. Ever since its IPO on the French stock exchange in 1997, Eurofins has been one of the fastest growing listed European companies.</span></div> </div> <div class="org-about-module__content-improvement"> <div class="org-about-module__content-box">&nbsp;</div> </div>

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