Working Student IT Support (f/m/d) - 20 hrs/week

Help us decarbonize the cement and concrete industry.

alcemy was founded to reduce the massive CO2 footprint of the cement and concrete industry. Concrete is humanity's second most used material by volume and its production is responsible for around 8% of global CO2 emissions.

We are changing this! We leverage machine learning to provide smart production control software to the cement and concrete supply chain to improve efficiency and allow for the production of low-carbon cement and concrete at large scale. Our software is used 24/7 in cement and concrete plants to optimize production and reduce carbon emissions today. We are currently enabling our customers to save more than 100 000 tons of CO2 emissions each year and we aim to save 100 million tons per year in 2030.

Requirements

Key Responsibilities:

Device Management

• Procure and maintain all company devices, including laptops, printers, cell phones, and WiFi equipment.
• Ensure all devices are secured, regularly upgraded, and backed up.
• Implement and utilize device management software to achieve the above.

Technical On- and Offboarding Process

• Create and remove user accounts as part of the on- and offboarding process. Develop and implement simple automation for these tasks to increase efficiency.
• Set up and decommission devices for new and departing employees.
• Train employees on new policies and ensure adherence.

Cloud Account Management

• Manage and oversee non-engineering cloud accounts including Google Workplace, Slack, Notion, and others.
• Ensure appropriate access levels and security measures are in place for all cloud services.
• Restructure and improve company-internal file sharing solutions.

General IT Support

• Provide general IT helpdesk support, troubleshooting issues, and resolving technical problems for employees (2-3 times per week).
• Take your first steps in the industry working in a startup where your actions truly have an impact.
• Help save the planet!
  
  

You'd be a great fit if:

• You are passionate about fighting climate change.
• You have a Bachelor's degree in Computer Science, a related field, or an apprenticeship as a Fachinformatiker.
• You have 1-2 years of experience in account management, device management, and automation in a cloud-based environment.
• You have excellent problem-solving and communication skills.
• You have strong organizational skills and attention to detail.
• You have solid experience in administering and securing Linux and Mac laptops.
• You can work from our Berlin office at least 2 days per week.
• You can communicate effectively in English and German is a plus!

Benefits

What we offer:

• A company culture where honesty, professionalism, and integrity run deep with an open feedback culture and regular 1:1 meetings.
• Flat hierarchies, efficient decision-making processes, and an agile company structure.
• Competitive market-rate salary aligned with your experience.
• Work from our office in the heart of Berlin with flexible working hours.
• Of course, free drinks, fruit and snacks in the office.
• Regular team activities and team weeks a few times per year.
• Mac or Linux laptop.
• English is our main language of communication.
• 28 days of vacation per year and an additional day of vacation every 2 years at alcemy.
• Access to nilo.health - the comprehensive mental well-being platform that provides access to 1-to-1 sessions with psychologists, group sessions and self-guided tools.
• Dog-friendly office with specific rules in place, as well as dog-free areas for work and relaxation.
  
  

Hiring Process

• Initial 1:1 screening call (30 minutes)
• Complete a take-home task relevant to the actual work you’d be doing
• A team and technical interview (60 minutes)

We encourage applicants from diverse backgrounds to apply. We also understand how stressful interviews can be. Let us know if there is anything we can do to improve the process so you can demonstrate your skills. To do so, contact Magdalena Milecka at magdalena.milecka@alcemy.tech.

Note: We cannot offer relocation support for this position, and due to regulations, you need to be enrolled in a German university.

Diversity, Equity & Inclusion (DEI) at alcemy

For the past two years, we have been dedicated to enhancing the diversity and inclusivity of our company. We have organized diversity workshops and established a DEI workgroup. By actively collecting feedback, educating our team, and considering new ideas, we have implemented several key improvements:

• Flexible work schedules to help you balance your job with your personal life.
• Access to nilo.health, a comprehensive mental well-being platform that provides 1-to-1 sessions with psychologists, group sessions, and self-guided tools, including sessions with representatives of minorities.
• A diverse team to work with. We have team members across different age profiles, ethnicities, religions, gender identities, and orientations.
• No mandatory vacation periods: use your time off for religious holidays, special events, or however you see fit.
• Collecting feedback from team members during 1:1 meetings with team leaders, AMA sessions with the founders, and through regular engagement surveys.

We’re committed to creating a workplace where everyone feels valued and included. Our journey toward diversity, equity, and inclusion is ongoing, and we’re excited about the progress we’ll make.