SmartestEnergy
Debt Management Executive
About 2 months ago
About the Job
Are you detail-oriented and ready for a new role? We’re seeking a proactive person to assist our Debt Collection Agencies manage their portfolio of accounts to ensure timely debt recovery. You’ll also work closely with our Finance and Technical teams to help resolve queries.
You'll manage a portfolio of debt cases that require a range of recovery and escalation strategies to ensure timely collection and/or resolutions. You will also work closely with our other teams to assist our DCA's, helping them optimise recover performance and ensuring a satisfactory resolution for both our business and the customers!
What skills/experience do I need to be successful?
- Proven Administration experience;
- Intermediate IT skills in MS Office;
- Highly numerate with attention to detail to ensure accuracy of records;
- Debt Collection Processes knowledge;
- Ability to organize time effectively and prioritise tasks / resources to meet deadlines.
What sets us apart?
- Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.
- Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritize work-life balance, recognizing that your well-being matters. Find out more here.
- Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.
What does hybrid working mean to us?
Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.
What happens next?
Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.
Ready to join us on our journey to digitise, decarbonise, and localize the future of energy? Apply now.
We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts you can find one of our recruitment teams' contact details. Please reach out so we can discuss with you further.
About the Company

SmartestEnergy
<p>empowering switched on customers, generators and partners to get to net zero. We know the journey to 100% renewable energy is complex, because everyone’s at different stages with unique needs. That’s why our model is flexible, our advice is unbiased, and our innovative retail solutions are realistic. We’re driving the worldwide transition to net zero with offices in the UK, the United States and Australia. As a growing community, we can make the system fairer and more powerful. We can better show the realities and rewards of switching from fossil fuels to clean energy. Connect generators to customer demand. Accelerate the market. Create jobs. And champion greener, smarter energy for generations. </p>
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