Business Process Data Analyst is responsible for working alongside a team to process all products, and aspects of each order, as well as ensuring compliance with any procedures or order regulations. They will work with upper management to present any findings or recommendations on making the fulfillment process more innovative or efficient.

General Responsibilities
• Facilitate order management - process order intake, input into internal systems
• Connect to customer portals and systems
• Support forecasting, billing and collection activities
• Act as a liaison with customers to gather customer inquiries
• Work with operations to understand and communicate commits and status to customers
• Work together with people from the business unit
• Includes activities such as processing transactions, managing processes, material management, site operations, & warehouse logistics & shipping
• Escalates issues to upper management
• Participates in the development of an operational year plan for own department activities of the team

Experience / Qualifications
• A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.
• Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
• Strong communication skills; oral, written and presentation
• Strong organization, planning and time management skills to achieve results
• Strong personal and professional ethical values and integrity
• Holds self-accountable to achieving goals and standards
• Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
• Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers

The position of Business Process Data Analyst as EDI Support is part of the Customer Service Department in Sofia, Bulgaria.

This position include:

Update of trading partner information, backing up the ERP system, staying on top of updates and changes to the EDI standards and other similar activities.

Receive EDI data and ensure successful loading of data to ERP interface and application files for all trading partner.

Participate in EDI customer on boarding projects and work closely with CS and EDI tech teams

The role requires excellent levels of internal customer support and interaction, and sporadic communication with external customers.

Ensure smooth EDI Process by resolving mapping and other issues with EDI orders and outbound msgs

Receives EDI data and ensures successful and on time integration of data to ERP interface and application files.

Contribute to implementation of new services received from internal and external customers in project management mode Analyze processes to seek for improvements.

SmarterTogether

• Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing

• Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication

•  As OneSensata, we are working together to make things work together 

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