Account Manager with French

Responsibilities

• Solidify existing relationships with customers, using a combination of communication skills and project tracking techniques;
• Act as an advisor to clients, offering insights and recommendations for optimising their use of our products and services;
• Analyse and navigate complex customer technical and business use cases;
• Match clients' business needs with our development processes and existing product capabilities;
• Work closely with product development teams to assess the feasibility and scope of client needs/requests;
• Stay updated on the latest technologies and industry best practices to continually enhance technical expertise.

Your Profile

• Proven experience on account management, project management or similar role, preferably in B2B SaaS or with complex B2B products;
• Expertise to build and maintain relationships from scratch and present a personable approach;
• Tech savviness and ability to understand complex software architecture;
• Proficiency in stakeholder management and coordination;
• Curiosity toward industry trends and technology developments;
• Experience with CRM software (e.g. Salesforce/Hubspot) is a plus;
• Excellent time management and organisational skills;
• Fluency in English and French.

What we offer

• Opportunity to join a fast-growing company on the path to become a global industry leader;
• Opportunity to work with amazing, highly experienced people;
• Flexible work hours;
• Bonus day-off to celebrate your birthday;
• 5 additional vacation days per year, after your first year with the company;
• Social events and awesome team buildings;
• Medical insurance for you and for your family, with great coverage;
• Monthly shared mobility allowance (covers Spark, GOeGO);
• EV week – you get a company electric car for yourself for a week every 1-2 months.