Program Manager, Washington

About Kambo Energy Group

Working in partnership with utilities, governments, Indigenous Nations, and other industry partners we reduce energy poverty, accelerate decarbonization, and improve housing in traditionally underserved communities across Canada and the United States. Kambo delivers three in-house programs: Empower Me, Community Power, and the Home Upgrades Program.

Empower Me delivers multilingual education, support, and coaching services to ensure underrepresented communities have access to energy, climate, and home retrofit programs.

Community Power supports Indigenous Nations to build, renovate, and improve community housing.

Home Upgrades Program provides fully subsidized energy retrofits to improve affordability for households living in energy poverty.

About the Opportunity

As the Program Manager, Washington, you will manage and grow our Empower Me Washington division. The Program Manager, Washington will both deliver and manage the delivery of its energy efficiency programs in the region. You will report to the Empower Me Operations Manager and will work closely with the Empower Me, Canadian team.
 
To be successful in this role, you are a natural leader with a positive “can-do” attitude, have a collaborative team approach, and embrace a diverse range of responsibilities. You are community oriented, find joy in community engagement and understand what is needed to build relationships. You have excellent communication skills, are extremely organized and have an eye for detail.

Core Accountabilities

Build relationships and engage with communities within the region

• Develop and maintain relationships with community partners.
• Meet and follow up with community partners, leaders. stakeholders, and/or funders.
• Report on status of relationships with community partners.

Schedule, deliver, and manage the delivery of workshops, events and presentations

• Coordinate events and workshops to ensure energy efficiency and renewable energy education is delivered to the public.
• Work with interpreters and handle multilingual requirements as necessary.

Maintain program standards while incorporating appropriate localization

• Responsible for quality and consistency of educational content.
• Monitor and manage contract deliverables, metrics, and costs according to internal and sponsor requirements.

Manage projects

• Represent Empower Me for all regional projects and contracts.
• Manage relationships with external project managers and contracting entities, set expectations, offer strategic input on community engagement activities.
• Collect data, including demographics, event logs, etc. 
• Develop sponsor reports and provide updates as required.
  
• Support political outreach, such as attending meetings with local government and city officials, and reaching out to political and community figures for letters of support.

Build and manage the regional team

• Develop and maintain staffing plans in accordance with program funding.
• Hire, train and manage the region’s multilingual Mentor team.
• Provide regular coaching and development feedback to Mentors.
  
• Responsible for staying current with municipal, state and federal rebates and incentives and providing training to the Mentor Team.

Manage regional operations

• Ensures data collection and management is maintained within our CRM.
• Manage inventory and materials for workshops (project materials/flyers), deliver when necessary. 
• Manage and report on budgets as required.
• Participate in regular check-ins with the North American Empower Me team.
• Other administrative duties as needed.
  

Must-Have Traits

• Flexibility & Adaptability – Comfortable working in a fast-paced, high-pressure environment with shifting priorities. 
• Strategic Thinking – Ability to develop and execute communication and business development strategies that align with broader objectives. 
• Professionalism – Maintains a high degree of professionalism, particularly in external interactions. 
• Ownership & Initiative – Takes responsibility for deliverables and proactively identifies opportunities for impact. 
• Curiosity & Drive – Passion for continuous learning and problem-solving in a dynamic industry. 
• Authenticity & Humility – Aligns with Kambo’s values while demonstrating integrity and self-awareness. 
• Local Connections - you are located in Seattle and have existing community connections

Key Competencies

• 8+ years of experience in a similar role working with public and private stakeholders.
• Must be a clear and compelling oral and written communicator with the ability to persuade stakeholders and facilitate groups, practiced in delivering workshops and presentations.
• Community-centered with demonstrated awareness and sensitivity to the needs and concerns of diverse communities. Ability to work on weekends and evenings if needed. Proven track record of relationship building and community engagement.
• Experience in project management with excellent follow up, time management, analytical, and organizational skills
• Bilingual, preferably fluent in one of the following: Spanish, Vietnamese, Mandarin, Cantonese, Somali.
• Familiarity with energy, sustainability, and conservation or a willingness to learn. 

We’re a company led by ambitious do-ers, attentive listeners, and creative problem-solvers. We believe that leadership is earned through action, and that everyone has the potential to cultivate their inner leader. Kambo offers career growth and development opportunities to ensure our hardworking team feels challenged, rewarded, and appreciated. We value diversity and inclusivity and strongly encourage individuals from all backgrounds to apply. Your unique experiences and perspectives are invaluable to our work and community impact.