BackMarket
Engagement (CRM) Intern
24 days ago
About the Job
YOUR MISSION (IF YOU ACCEPT IT): 🥇
- Propose and implement content and design improvements to our transactional emails. This includes working with engineering teams to use data to effectively embed personalization into our transactional CRM communications thereby increasing their engagement.
- Lead the creation and implementation of multi-channel marketing campaigns, working closely with our brand, business and design teams.
- Conduct A/B testing and analyze results to provide recommendations to the team for strategic improvements.
- Provide support on CRM automation to identify areas for increased process efficiency leverage that to provide dynamic, personalized content to users
YOU ARE IN THE RIGHT PLACE IF: ⭐
- You feel comfortable working & speaking in English and have excellent written and verbal communication skills.
- You are highly detail-oriented (this is a must) and creative with an experimentation and testing mindset.
- You are someone who enjoys the technical side of CRM including working on automation and data integration as well as the creative side focusing on content and design.
- You have already used a CRM campaign management tool: big plus if used Braze.
- You are able to work independently and cross-functionally while demonstrating drive and initiative.
- You enjoy working in a fast-paced environment and are able to multi-task efficiently.
- You are adaptable and a fast learner eager to acquire new skills.
- You have affinity with data, you are at ease with numbers and statistics.
- You have experience with programming languages. It is a big plus but not required!
- You have previous experience in marketing, a big plus if it was in CRM.
ABOUT THIS INTERNSHIP:📜
- Starting date: July 2025
- Duration: 6 months Full-time internship (35h/week - Monday to Friday)
- Location: Paris, France
- Requirement: You must have an internship agreement provided by your French school.
Recruitment Process:📅
- Video-call HR Interview with the Talent Acquisition Specialist (30min)
- Technical test (home assignment)
- Skills & cultural fit interview and live case study questions with Hera and Maeve (1hour)
About the Company

BackMarket
<p>Back Market has created a marketplace to connect companies that restore used gadgets with consumers through a one-stop shopping experience, complete with warranties and customer service. While the company has seen meteoric growth, particularly since its expansion in the U.S., overall sales of used gadgets remain small compared to those of brand-new devices.</p>
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