STILL Materials Handling Ltd offers a range of challenging careers across the UK and we are keen to talk to you about the direction in which you would like your career to go.

We are currently looking for a Service Coordinator Support to join our team in the Exeter Service Centre.

At STILL, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.
Here at STILL, we are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds, therefore prior experience isn’t always necessary for success.

What we offer:

Main Responsibilities
 

As a Service Coordinator Support you will work cross-functionally within our Customer Service Team; this will primarily include the day-to-day communications with our customers to provide the ‘face’ of STILL.

What we offer:

• Competitive salary based on experience
• 39.5 hour working week, generally 0800-1630, Mon-Thursday & 0800-1600 on Fridays, including hybrid working
• Annual 10% bonus
• 25 days annual leave
• Company pension scheme

What to Expect:

• Buddy support system in place
• Company laptop
• Hybrid Working

Tasks and Qualifications:

Who are we looking for?

To be considered for this role, you will need experience in at least one of the following areas:

• Customer Service
• SAP System

Ideally you will have an NVQ level 3 (or equivalent) qualification, although this is not essential.

You will need to be IT literate and able to use latest technology to keep accurate records.

You will need to have the following personal attributes:

• Good communication skills to liaise with our customers and internal colleagues
• Ability to work both independently and as part of a team
• Take pride in your work and complete tasks to the highest standard
• A high level of accuracy and attention to detail
• A positive and can-do attitude
• Flexibility to adapt to the changing needs of the role
• A desire to be a STILL brand ambassador