Retail Project Specialist

The Retail Projects Specialist will play an important role in supporting Lucid Motors' overall refinement of organization and achievement of targets. This position requires a good understanding of HQ internal and POS processes, coordinating retail events and activations, data analysis and visualization, project management and cross-functional collaboration. The successful candidate will identify and optimize operational inefficiencies, measures and visualizes processes and results as well as supports commitment based Lucid internal working structures in general.

• Cooperate closely with Head of Retail ME providing direction, reporting, alignment, event execution, refinement of process landscape and selected projects.
• Support Sales Managers as “task force reinforcement” as well as process refinement and modeling
• Lead the planning and execution of Retail Events & Activations
• Full ownership of Retail Internal Fleet
• Have prior focus on aligning the organization across multiple functions and business teams, helping to translate high-level strategy into clear goals, remove roadblocks mitigate risk and visualize status of open tasks, running projects & taken decisions.
• Tracking customer satisfaction levels on all elements of the customer journey and build action plans on how to keep improving. Propose improvement measures.
• Steer and manage regular Sales internal meeting structure (invitation, location, agendas, minutes). Capture tasks and decisions. Ensure finalization of tasks, ensure target measurement & inform / align organization regarding decisions taken.
• Manage and drive concurrent projects with cross-functional partners (e.g. acquisition project & “bug fixing” for Retail Studios)
• Ensure weekly collection and reporting of “activity taken / results achieved” to be integrated to revolving “Sales KPI reporting” generated by Sales Operations
• Analyze data and draw insights which form the foundation of tactical / strategical discussions and decisions
• Identify areas of process weaknesses within sales process and procedure landscape and take the lead in cross-functional improvement initiatives.

Requirements

• Bachelor' degree in business administration, operations management, or a related field. MBA preferred
• 5 years of job experience in automotive business eg. in retail, sales operations, project management and/or consulting
• Extensive proficiency with Salesforce
• Strong analytical and problem-solving skills with the ability to interpret and visualize complex data and provide actionable insights.
• Good communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
• Proficient in using Excel, MS Office (esp. power point), Smartsheet, Confluence
• Demonstrated ability to steer and influence cross-functional teams.
• Proactive self-starter, goal-oriented, hands-on and team player who is able execute at a high level in fast-changing