Quality Assurance & Compliance Officer - 15 Month FTC

Please note, this is an initial 15th month contract to cover maternity leave with the potential to be permanent onwards.

Working hours are Monday - Friday, 9am - 5pm.

Please note, we are looking for candidates specifically from a clinical, biochemistry or hematology background.

As a Quality Assurance & Compliance Officer, you will provide operational support in maintaining the Quality Management System (QMS) and assisting with compliance to ISO  standards and Health & Safety processes within the Clinical Diagnostics laboratory.

• Assist in the day to day maintenance of the QMS (Q-Pulse) with its associated ISO or other regulatory standards as per service requirements i.e. ISO – 9001, 15189, 27001, 7101 but not limited to, including document control, logging non-conformities, trending corrective actions and opportunities for improvement.
• Deputise for the Deputy Quality Manager within scope, act as an UKAS contact when required, ensuring timely management of UKAS assessment findings, with documentation of root causes, impacts, and completion of agreed actions by submission deadlines.
• Train laboratory staff in applicable health and safety requirements, quality inductions, document control, non-conformities change management and auditing techniques when required.  Develop training materials and presentations to assist with this, in liaison with other lead scientists.
• Coordinate and organise annual temperature monitoring probes and pipette calibration services between clinical diagnostics and genetics. Review, follow up or escalate on actions raised by supplier.
• Ensure all equipment records, calibration and monitoring is carried out by relevant laboratory staff and that appropriate records are maintained.
• Support the quality team in preparation and coordination of internal and external audits by compiling documentation and maintaining audit schedules.
• Help ensure quality documentation, including procedures IQC/ EQA and the Quality Manual, are kept up to date.
• Monitor and log non conformities, escalating overdue actions to the Deputy Quality Manager.
• Assist in organising monthly and bimonthly meetings.
• Support to maintain records of staff training in quality and health & safety requirements.
• Work together with the training coordinators to ensure the laboratory, management and medical training matrix is up to date.
• Assist in incident reporting processes and help coordinate Health & Safety inspections.