Quality Coordinator

Unfortunately, we are unable to offer visa sponsorship for this role.

This is a great opportunity to join Eurofins Food Testing division working within the Microbiology team as a Quality Coordinator. The purpose of this role will be to be responsible for the maintenance and improvement of the Quality Management System and maintenance and extension of all accreditations at a local level. To inspire and drive a culture of outstanding Quality to exceed the requirements of our customers and embrace our core organisational values.

Please note this is a full time role working 37.5 hours per week - Monday to Friday 09:00 till 17:00. This role has the flexibility to be hybrid.  

For this role its essential to have experience in microbiology laboratory experience with training in quality provided for the right candidate. 

• Maintain the document control system for site-specific documentation. 
• Prepare and amend Quality documentation as required. 
• Ensure that customer complaint investigations and client queries are investigated and resolved in a timely manner in conjunction with Laboratory Management and the Customer Services team. 
• Carry out internal test method audits, system audits and ensure audit programs are adhered to. 
• Ensure that corrective actions assigned during internal and external auditing are completed. 
• Ensure all equipment records, calibration and monitoring is carried out by relevant laboratory staff and that appropriate records are maintained. 
• Conduct Quality inductions for new staff and ensure that staff are trained and aware of their responsibilities in respect of Quality Management Systems, 
• Assist with training of laboratory staff in internal auditing, non-conforming work investigation and root cause analysis. 
• Ensure that external proficiency scheme samples are tested and reported accurately, including timely investigations into unsatisfactory results, in conjunction with Laboratory Management.
• Ensure that Internal Quality Control is maintained and acceptable. 
• Collate information and reports and carry out trend analysis for the Annual Management Review meeting. 
• Raise non-conforming work issues related to Quality and investigate using root cause analysis where assigned. 
• Provide the monthly Quality KPI report to the site management, the Director of Technical and Quality and the Technical and Group Microbiology Quality Managers. 
• Gather pre and post-audit information for external audits and submit data to the accreditation/certification body. 
• Participate in and facilitate external laboratory audits, e.g. UKAS, RSA. 
• Liaise with third-party suppliers on relevant areas e.g. equipment calibration. 
• Escalation of issues affecting Quality performance to Group Quality Managers and Director of Technical and Quality. 
• Any other duties necessary to ensure the quality of results and service to the customers as designated by the Group Quality Manager/ Director of Technical and Quality.