Warehouse Technician

Unfortunately, we are unable to offer visa sponsorship for this role.

This is a permanent full time position, working a 35 hour week, Monday to Friday with the flexibility to work between 7am and 7pm. 

The purpose of this role is to support the Clinical Supplies Operation (CSO) Warehouse team.  The individual executing this scope of work will work in close collaboration with the following: Quality, Drug Supply Managers, commercial sites, EHS and Logistics as required. 

• Collaborate with client contacts to conduct goods receipt, sampling, location and dispensing operations within a warehouse and dispensary environment exhibiting competent capabilities in the processes undertaken..
• Preparing clinical trial materials for dispatch assuring product stability, hazardous goods control and transport security requirements are maintained.
• Deal with client queries and contact designated personnel, with appropriate support from onsite leadership.
• Liaise with Quality groups to ensure appropriate approvals and chain of custody.
• Operating Reach and Counter-balance fork lift truck..
• Ensure that the client gets the best possible service by continually reviewing best practice in relation to both commercial and quality issues and ensuring 100% ethical work standards.
• Aware of the client’s requirements and strive to meet or exceed those requirements keeping in mind the client process end points.
• To ensure that the client’s requirements are fully met or exceeded and in so doing will be flexible to work in any area of the business as is required.
• To have a clear understanding of the client relationship and service goals.
• To ensure uniformity, reproducibility, and reliability in all work practices.
• To work cohesively in a team environment supporting colleagues collaboratively.
• Clearly identifies any opportunities for improvement of quality and service and work with the team to implement continuous improvement.
• Document data as dictated by current BMS policies and procedures.
• To ensure uniformity, reproducibility, and reliability in all work practices.
• To train as required, other members of staff in documentation practices in which the Scientist is competent.
• To revise SOPs as required by the Lead Scientist or Client contact.
• To provide cover for other members of staff as required and for taking part in the customer’s weekend rota and/or overtime schedule.
• To ensure that all documentation is updated and carried out on time, is accurate and legible and conforms to the relevant quality standards.
• To keep up to date with any client based processes and keep training records up to date and participate in and initiate training as required by the customer or directed by the Lead Scientist.
• To adhere to all customer standards in the areas of safety, housekeeping and quality, notifying management of any discrepancies.
• To ensure that all decisions are handled with customer service in mind.