Field Services Manager

The Field Services Manager oversees employees in multiple geographic areas as they perform two main functions:

• Characterize segregate, package and document various types of hazardous waste
• Characterize, segregate, package, and document various types of pharmaceutical waste.

Primary Responsibilities:

• Manage the day-to-day activities of Environmental Technicians working both in the field and within the facility.
• Partner with the sales team to conduct job walks and prepare estimates and pricing.
• Conduct regular quality assurance visit to customer sites.  Follow up to resolve and prevent any issues.
• Ensure that the required documentation is complete and accurate to meet state, federal, EPA, DOT and DEA regulations as well as any documentation required per customer agreement.  
• Monitor performance of staff against guidelines (such as number of stops per day) and apply corrective actions as needed.
• Conduct weekly meetings with staff to provide updates and address any issues that arise.
• Assist in the development/modification of field Standard Operating Procedures to achieve implementation of best practices throughout all Field Services staff.
• Hire, train, coach, counsel, motivate, discipline, and, when necessary, terminate subordinate team members.  Participate in annual goal setting/performance appraisal process and make compensation change recommendations accordingly.
• Develop training materials and ensure effective execution of the instruction.
• Provide regular and ad-hoc reports to management.
• Assist Sales with store and distribution center inspections.  Serve as liaison among Sales, Office Operations and Field Services.
• Manage exceptions in the field and resolve atypical problems.
• Accept ownership of controlled pharmaceuticals on behalf of Clean Earth.
• Perform other reasonably related tasks as assigned by management.

Salary range $75,000 - $85,000 based on experience