Sr. Service Technician

The Role:

• Diagnosis, maintenance, and repair of Lucid Motors vehicles
• Working effectively with the appropriate software environment to properly and fully document all interactions with customer vehicles
• Technical qualification for work on high-voltage vehicles
• Direct customer contact, good communication skills
• Diagnosis, maintenance and repair of Lucid Motors products
• Effective work with the appropriate software environment
• Proper execution and documentation of work processes
• Processing of quality assurance measures
• Common customer service tasks, such as phone calls, scheduling appointments, etc.
• Ability to work and act independently
• Attention to detail and passion for an optimal customer experience
• Order and cleanliness in appearance and in the workplace

Requirements:

• 5+ years of work experience
• Experience in diagnosing and repairing electric vehicles
• Completed vocational training as a mechatronics technician
• English B2 or advanced
• Knowledge of common vehicle technology
• Written and verbal communication skills
• Good self-organization
• Ability to work independently
• Teamplayer
• Basic computer and Microsoft Office skills
• High willingness to learn
• Valid driver's license up to 3.5t

Lucid Motors is committed to maintaining a safe and trustworthy environment. As such, a background check may be required during the hiring process. This will be performed in line with European data protection laws, and candidates will be informed and asked to provide consent before the check is conducted.