Lucid Motors

Sr. Service Technician

Rutherford, NJ, US

In-personFull time roleSenior Level

3 days ago

About the Job

Leading the future in luxury electric and mobility

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

The Sr. Service Technician position requires an experienced professional with a proven background in diagnosis, maintenance, and repair of Battery Electric Vehicles (BEVs). You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment.

Responsibilities:

Confidently repair electro-mechanical issues and perform diagnostics
Train and assist Associate Service Technicians and Service Technicians with HV systems, electrical vehicle powertrains, repair procedures, etc.
Maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems
Ability to problem-solve both Technical and Process-flow issues. SME (Subject Matter Expert) in at least 1-2 major repair categories
Follow correct repair order documentation procedures, i.e. The Three C's
Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
Demonstrate attention to detail and passion for creating positive client experiences
Ability to work remotely and support mobile service team as needed
Other duties as assigned

Qualifications:

4+ years of experience as a Service Technician or Diagnosis Technician
High School Diploma or GED (Required)
ASE Certifications (A4, A5, A6, A7, A8, L3, L4-ADAS)
Prior experience diagnosing and repairing High Voltage (HV) systems, Low Voltage (LV) systems, and Electric Vehicle powertrains
Experience in luxury automobile repair environments
Customer facing experience exhibiting excellent written and verbal communication skills
Proficient in Microsoft Office as well as learn proprietary DMS software
Ability to communicate effectively both verbally and written with Field Engineering Team pertaining vehicle preliminary diagnosis
EPA 609 Certification
Willingness to complete Lucid provided CPR training post hire
Valid driver license with no suspensions within the past year

Preferred Qualifications:

ASE Certified Master Technician

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

About the Company

Lucid Motors

Newark, California, United States

501-1000

<p>Lucid Motors sets out to create a car that elevates the human experience and transcends the perceived limitations of space, performance, and intelligence. A car that is intuitive, liberating, and designed for all the ways people get around. Lucid Motors plans to lead in this new era of mobility by returning to the fundamentals of great design – where every decision we make is in service of the individual. Because when you are no longer bound by convention, you are free to define your own path.</p>