Product Manager

👉🏽 Responsibilities

• Develop a deep understanding of Amber, energy device optimisation, end-user customer needs, and each clients' strategic context, and then navigate a product delivery team towards delivering incredible value and impact for the client and their end-users.
• Serve as the primary point of contact for client delivery teams and coordinate interactions;
• Understand end-user and utility partner needs, create requirements and manage the resulting engineering backlog;
• Create plans, define success metrics, agree timelines and allocate resources in collaboration with internal and external stakeholders;
• Build, coordinate and motivate Amber’s project team (tech, product and commercial);
• Track delivery against the plan and success metrics, course correct as needed and communicate progress to our clients, stakeholders and teams;
• Maintain an intimate understanding of Amber’s product and tech to provide our clients guidance and support;
• Identify and implement product/operational improvements together with the team;
• Understand the client’s strategic context and articulate how Amber can help them achieve their goals;
• Represent the client within Amber: monitor product quality, provide feedback to the development team and implement improvements;
• Act as the voice of the end customers, channeling insights into Amber and the client.

🎯 Key Requirements

• At Amber, we want to hire self-starters who are eager to learn and are comfortable working in a changing environment. Some of the key traits we are looking for in this role:
• 5 years experience in a product manager, project/programme management, solution, implementation or technical product management role;
• Experience with the energy, B2B SaaS, energy device (e.g. EVs, residential batteries, PV) or similar industries;
• Track record building and nurturing effective client relationships, at any level, up to and including exec;
• Proficient with project management methodologies, tools and processes;
• Experience delivering successful technology deployments to corporate clients;
• Bias towards action, with proven ability to navigate complexity to deliver outcomes;
• Strong written and verbal communication with the ability to translate between technical and non-technical stakeholders;
• Highly analytical, analysing various data structures and types to identify trends and drive decisions;
• Naturally organised with a high degree of attention to detail;
• Comfortable working in a fast-paced, scale-up environment.

😍 Desirable

• Experience working across time zones and cultures;
• Second (or third) European language;
• Relevant professional qualifications

🎉 Benefits

• We’re committed to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world;
• You’d be a part of a rapidly growing global team of over 150 shaping the future of household and grid energy use;
• Flexible working hours & remote working - see How You Work for more info;
• Shares in Amber Electric;
• Employment and leave entitlements as per your local country;
• An external Employee Assistance Plan for mental health support;
• Annual Learning & Development budget to support your personal growth;
• Annual company conference in Melbourne, Australia; flights & accommodation paid for.

👩‍💻 How You Work

• You will be working predominantly remotely, with Amber’s flexible culture allowing you to shape your schedule around core collaboration hours. Amber is an Australian-based company, which means that your core hours of work will be 7am - 10am, Monday to Wednesday (occasional Thursday) London time. This is to allow some collaboration and crossover time with your Australian colleagues. How you work outside of our core hours is entirely up to you. We have a flexible working culture at Amber, with various arrangements available to suit your work-life balance.
• Our headquarters is located in Melbourne, Australia, with a second co-working office/space in Sydney, Australia. We are also establishing a London co-working hub that you will be expected to travel to for your first 2 weeks of onboarding, and approximately every 2 months thereafter for team collaboration.
• There may be opportunities to travel to Australia 1-2 times per year to attend company-wide events.