Project Specialist

Location:

Halol, Gujarat, India

Job ID:

R0093757

Date Posted:

2025-05-22

Company Name:

HITACHI ENERGY INDIA LIMITED

Profession (Job Category):

Project/Program Management

Job Schedule: 

Full time

Remote:

No

Job Description:

Business Information:

Hitachi Energy is currently looking for Project Specialist to join their team in Halol, India. This team seeks a skilled and motivated individual.

The ideal candidate must enjoy working in a dynamic, fast-paced business environment. He or she must be flexible to accommodate business requirements and experience in working with diverse groups and cultures. The ability to multitask & delivers within timelines is essential. The candidate will have excellent communications skills.

Your Responsibilities:

• Ensuring the resolution of customer issues (e.g., order, technical, dispatch) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Coordinating resolution with After-Sales Service teams.

• Recommending appropriate solution for customer requests, and coordinates with related teams to ensure the complete handling of the request (e.g. production capability and scheduling, resourcing, invoice & Dispatch) is in place.

• Proactively informing customers about status based on inputs and clarifies any questions.

• Ensuring a positive customer experience throughout the entire process.

• From order booking to dispatch – Sales Order Booking, Uploads offers in Kit Configurator, Creation of Items List and Bill of Material, Issuing the customer drawings to Quality & Production, Confirmation of delivery dates to customer.

• Verify readiness of materials with production, Interaction with customer regarding delivery, Dispatch activities.

• Resolving after sales issues viz. shortages/wrong supplies etc. with customer and Sending Dispatch and Payment documents to various customers.

Your Background:

• A Bachelor’s degree in electrical/Mechanical engineering or Diploma

• Around 2-5 years relevant experience in project management / Order management

• Excellent communications / analytical and problem-solving skill with ability to manage multiple tasks

• SAP and MS Office knowledge is required.

• Proficiency in both spoken & written English language is required

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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