Workplace Experience Coordinator

At Lunar Energy, we're on a mission to transform the way we power our homes by building an ecosystem of all-electric products. Comprising a team of visionary entrepreneurs and dedicated technology and industry experts, we're united by our shared vision of deploying and building products to electrify homes that are connected through an integrated software platform.

We are looking for a proactive Workplace Experience Coordinator to act as the operational heart of our vibrant London office. Reporting to the People & Culture Manager and collaborating closely with our global People team, you will play a pivotal role in ensuring an inspiring and productive work environment for both our in-office and remote teams. 

This is a full time, permanent on-site role based in our London (E1) office and is a fantastic opportunity for a people-focussed problem-solver who thrives in a fast-paced, dynamic environment and embodies a strong team spirit. 

Your responsibilities will include:-

Office Operations

• Be the backbone of our London office: Responsible for all daily office operations, including maintenance, stock management, post, deliveries and general upkeep. Ensure all common areas are consistently organised, clean, and fully stocked with snacks, beverages, stationery, company merchandise, and any other ad-hoc items that enhance the employee experience.
• Create a welcoming space: Act as the first point of contact for all visitors and new starters in the office by answering the door and creating a friendly, professional atmosphere that reflects our values.
• Cultivate strong vendor relationships: Proactively manage relationships with all key vendors (cleaners, landlord, suppliers, caterers, etc.) ensuring a high standard of service that directly benefits our team.

People Team Support

• Champion onboarding: Collaborate closely with our IT and People teams to ensure a smooth start for new employees, both in-office and remote. This also includes checking paperwork, preparing swag bags and having office tours.
• Provide admin assistance: Support the People team in basic administrative tasks such as preparing letters, updating systems, raising purchase orders, liaising with our accounts team and other ad hoc tasks.

Events

• Plan social events: Take the lead on planning and organising regular catered office lunches and monthly happy hours that foster strong connections and morale.
• Arrange 6-monthly company-wide get togethers: Manage the end-to-end planning and execution of our biannual company-wide events and off-sites to ensure a great experience for all. 

Health & Safety (H&S)

• Drive H&S initiatives: Take ownership of our H&S programme, arranging regular H&S committee meetings, implementing our consultant’s recommendations and conducting H&S induction for new starters. 

Your skills and experience:-

• 2+ years of experience in an office management role, ideally in a tech startup
• Previous experience of arranging meals and social events for employees 
• Previous experience identifying and contracting with vendors and managing these relationships
• Excellent communication skills with the ability to build relationships with team members from diverse backgrounds
• Self-starter, high attention to detail and very organised
• Thrives in a fast-paced environment with changing priorities

Desirable skills:-

• Experience in HR and recruitment admin tasks
• Familiarity with Slack

Joining us gives you:-

• Competitive Compensation: Enjoy a competitive salary and stock options package.
• Healthcare Benefits: Access to a private Medical Insurance scheme through BUPA (medical history disregarded).
• Wellbeing Perks: A wellbeing and lifestyle benefits plan through Medicash.
• Financial Security: 5% employer contributions pension matching, life assurance & income protection schemes (available after 12 months of service)
• Investment in Your Growth: A budget of £1,000 per financial year for work-related training and an allowance of 4 training days.
• Mental Health Support: Access to Spill - a Mental Health Support platform.
• Family-Focused Benefits: Enhanced Maternity and Paternity Pay, Workplace Nursery benefit.
• Time Off: 25 days of annual holiday entitlement plus 8 Bank Holidays.
• Other Benefits: Cycle To Work scheme, free breakfast, drinks & snacks in the office, free lunches twice a month, monthly social events 

Duration: Full-time

On-site working: You will work from our London office (located close to Spitalfields Market) 5 days a week

Inclusivity Matters: Lunar Energy is committed to being an equal opportunities employer, welcoming applications from individuals regardless of their race, gender, ethnicity, disability, religion/belief, sexual orientation, gender identity or expression, nationality, age, or social background. We actively encourage applications from underrepresented and minority groups, and we do not filter applications by university background, welcoming those who have taken alternative educational and career paths.

Join Lunar Energy and be a part of the future of sustainable home energy. Make an impact, grow your expertise, and contribute to a cleaner, more eco-conscious world. Apply now!