<div><span style="font-size:16px;">As the Team Lead for Base Operations, you will move beyond day-to-day fleet maintenance to own and evolve the operational backbone of Zoox’s Base Operations function. This role is responsible for driving operational excellence, standardization, and scale-readiness across workshop operations while ensuring the holistic readiness, safety, and strategic deployment of Zoox’s Robotaxi vehicle fleet.</span></div><div><br></div><div><span style="font-size:16px;">You will serve as a people leader, operational owner, and change driver, accountable for implementing and improving Standard Operating Procedures (SOPs), enforcing EH&amp;S and 5S standards, and building a culture of accountability, safety, and continuous improvement. In partnership with cross-functional stakeholders, you will translate company-level objectives and future growth plans into actionable, scalable execution models for your team.</span></div><div><br></div><div><b style="font-size:16px;">Shift: </b><span style="font-size:16px;">3rd Shift // 11:30pm - 8am // Sunday - Thursday</span></div><br><br><h3>In this role, you will:</h3><ul><li>Manage the full team lifecycle, including workforce planning, recruiting, onboarding, and performance management, to build high-performing teams rooted in safety and quality.</li><li>Coach and develop technicians and leads by establishing clear expectations, providing consistent feedback, and creating succession plans to support organizational scaling.</li><li>Own the development and enforcement of SOPs across all workflows (inspections, maintenance, upgrades), ensuring documentation is audited and aligned with real-world execution.</li><li>Drive operational excellence by utilizing data, root cause analysis, and standard work methodologies to improve throughput, vehicle uptime, and process repeatability.</li><li>Ensure operational readiness by verifying that tools, equipment, parts, and facilities are standardized, maintained, and fully available to meet operational demand.</li><li>Champion EHS &amp; 5S standards, maintaining a clean, organized, and compliant work environment while embedding safety into daily behaviors and decision-making.</li><li>Proactively identify and mitigate risks, leading corrective and preventive actions to address safety concerns, near misses, and process gaps.</li><li>Define and track critical KPIs related to fleet readiness, quality, and downtime, using data insights to drive accountability and prevent systemic failures.</li><li>Partner with Engineering, Test, and Facilities teams to align operational execution with company roadmaps, testing milestones, and evolving requirements.</li><li>Lead strategic scaling initiatives, translating high-level goals into practical plans for increased fleet size, new platforms, and expanded facility operations.</li><li>Serve as the primary technical escalation point, overseeing complex maintenance and configuration changes to ensure strict adherence to quality standards.</li><li>Provide data-backed communication to leadership and stakeholders regarding operational risks, constraints, and trade-offs to support agile decision-making.</li></ul><h3>Qualifications</h3><ul><li>6+ years of hands-on automotive technician experience.</li><li>3+ years of people leadership experience. Experience leading teams in technical, automotive, or high-volume service environments.</li><li>Proven experience implementing and improving SOPs, standard work, and operational processes in complex technical environments, with demonstrated success leading high-output teams.</li><li>Strong understanding of EH&amp;S compliance, safety programs, and 5S methodologies.</li><li>Extensive knowledge of automotive systems, diagnostic methods, parts, and tools.</li><li>High proficiency in CAN/LIN architecture, wiring diagrams, and soldering.</li><li>Strong written and verbal communication skills with the ability to influence across technical and non-technical stakeholders.</li><li>Demonstrated ability to manage multiple priorities, drive initiatives to completion, and operate effectively in fast-paced, ambiguous environments.</li><li>Willingness and ability to travel locally and nationally (50%+), with a clean driving record.</li></ul><h3>Bonus Qualifications</h3><ul><li>Bachelors degree</li><li>Experience with autonomous vehicles, or a similar safety-critical industry </li><li>Experience working in R&amp;D, testing, or pre-production environments, including engineering labs or prototype operations.</li><li>Familiarity with Lean, Six Sigma, or continuous improvement methodologies.</li><li>Experience supporting scaling operations, new site launches, or fleet expansion initiatives.</li><li>Strong understanding of EV architectures and high-voltage systems.</li><li>Experience utilizing specialized test equipment (NVH, vehicle dynamics, thermal, durability).</li><li>Technical trade school certificate or Associate Degree in automotive repair.</li></ul><br>

<p>Zoox is developing the first fully electric autonomous vehicles to support low-carbon transportation and to decrease congestion and reliance on individual car ownership in urban areas.&nbsp;</p>

Shift Lead, Vehicle Technicians (3rd Shift)

<div><span>As the Team Lead for Base Operations, you will move beyond day-to-day fleet maintenance to own and evolve the operational backbone of Zoox’s Base Operations function. This role is responsible for driving operational excellence, standardization, and scale-readiness across workshop operations while ensuring the holistic readiness, safety, and strategic deployment of Zoox’s Robotaxi vehicle fleet.</span></div><div><br /></div><div><span>You will serve as a people leader, operational owner, and change driver, accountable for implementing and improving Standard Operating Procedures (SOPs), enforcing EH&amp;S and 5S standards, and building a culture of accountability, safety, and continuous improvement. In partnership with cross-functional stakeholders, you will translate company-level objectives and future growth plans into actionable, scalable execution models for your team.</span></div><div><br /></div><div><b>Shift: </b><span>3rd Shift // 11:30pm - 8am // Sunday - Thursday</span></div><br /><br /><h3>In this role, you will:</h3><ul><li>Manage the full team lifecycle, including workforce planning, recruiting, onboarding, and performance management, to build high-performing teams rooted in safety and quality.</li><li>Coach and develop technicians and leads by establishing clear expectations, providing consistent feedback, and creating succession plans to support organizational scaling.</li><li>Own the development and enforcement of SOPs across all workflows (inspections, maintenance, upgrades), ensuring documentation is audited and aligned with real-world execution.</li><li>Drive operational excellence by utilizing data, root cause analysis, and standard work methodologies to improve throughput, vehicle uptime, and process repeatability.</li><li>Ensure operational readiness by verifying that tools, equipment, parts, and facilities are standardized, maintained, and fully available to meet operational demand.</li><li>Champion EHS &amp; 5S standards, maintaining a clean, organized, and compliant work environment while embedding safety into daily behaviors and decision-making.</li><li>Proactively identify and mitigate risks, leading corrective and preventive actions to address safety concerns, near misses, and process gaps.</li><li>Define and track critical KPIs related to fleet readiness, quality, and downtime, using data insights to drive accountability and prevent systemic failures.</li><li>Partner with Engineering, Test, and Facilities teams to align operational execution with company roadmaps, testing milestones, and evolving requirements.</li><li>Lead strategic scaling initiatives, translating high-level goals into practical plans for increased fleet size, new platforms, and expanded facility operations.</li><li>Serve as the primary technical escalation point, overseeing complex maintenance and configuration changes to ensure strict adherence to quality standards.</li><li>Provide data-backed communication to leadership and stakeholders regarding operational risks, constraints, and trade-offs to support agile decision-making.</li></ul><h3>Qualifications</h3><ul><li>6+ years of hands-on automotive technician experience.</li><li>3+ years of people leadership experience. Experience leading teams in technical, automotive, or high-volume service environments.</li><li>Proven experience implementing and improving SOPs, standard work, and operational processes in complex technical environments, with demonstrated success leading high-output teams.</li><li>Strong understanding of EH&amp;S compliance, safety programs, and 5S methodologies.</li><li>Extensive knowledge of automotive systems, diagnostic methods, parts, and tools.</li><li>High proficiency in CAN/LIN architecture, wiring diagrams, and soldering.</li><li>Strong written and verbal communication skills with the ability to influence across technical and non-technical stakeholders.</li><li>Demonstrated ability to manage multiple priorities, drive initiatives to completion, and operate effectively in fast-paced, ambiguous environments.</li><li>Willingness and ability to travel locally and nationally (50%+), with a clean driving record.</li></ul><h3>Bonus Qualifications</h3><ul><li>Bachelors degree</li><li>Experience with autonomous vehicles, or a similar safety-critical industry </li><li>Experience working in R&amp;D, testing, or pre-production environments, including engineering labs or prototype operations.</li><li>Familiarity with Lean, Six Sigma, or continuous improvement methodologies.</li><li>Experience supporting scaling operations, new site launches, or fleet expansion initiatives.</li><li>Strong understanding of EV architectures and high-voltage systems.</li><li>Experience utilizing specialized test equipment (NVH, vehicle dynamics, thermal, durability).</li><li>Technical trade school certificate or Associate Degree in automotive repair.</li></ul><br />

Shift Lead, Vehicle Technicians (3rd Shift)

About the Job

About the Company

Zoox

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