Company: Connecticut Natural GasDepartment: Gas Engineering &amp; OperationsJob Title: Manager – Dispatch &amp; Workforce PlanningLocation: East Hartford, CTWork Model: Office and FieldThe salary range for this position is dependent upon experience, ranging from $141,420 to $176,400.What We Offer:<ul><li>Competitive benefits and growth opportunities</li><li>Generous performance‑based bonuses</li><li>12% 401(k) match</li><li>Comprehensive health, dental, and vision insurance</li><li>Tuition reimbursement</li><li>Professional development and clear career‑advancement pathways</li></ul>                                                                                                    For more information, please visit: <a href="https://www.avangrid.com/peopleandtalent/careercenter/health-and-wellbeing">Benefits - Avangrid</a>Candidates are required to inform their current manager when selected for an interview.Job SummaryTravel to service areas 10%. The Manager of Dispatch and Work Planning (BGC, CNG and SCG) reports to the Director of Workforce Planning, Scheduling and Resource Management. Directs the overall operation &amp; maintenance of the BGC, CNG and SCG dispatch centers. Ensures the integrity of the Company’s emergency response data. Develops and administers policies, practices and procedures that maximize efficiency and ensure compliance with regulatory requirements, internal and external auditors. Manages the O&amp;M budget for the Dispatch centers. Works closely with Operations, Regulatory, Internal and External Auditors, Union Leaders, and numerous other internal and external entities. Manages the creation of work orders, emergency dispatches and work scheduling/optimization.Key Responsibilities<ul><li>Formulates a high degree of strategic and tactical plans relating to the Company’s metering system, future system upgrades and ensuring these plans are consistent with Avangrids objectives. Makes highly complex decisions related to work planning which will have a direct impact on earnings and cost containment. (25 %)</li></ul><ul><li>Provides direction on the operation of Avangrids dispatch centers. Manages multiple/remote work locations and multiple union and non-union work groups. (25 %)</li></ul><ul><li>Ensures the development of technical training and progression testing for all dispatch personnel. Provides overall leadership, team building and incorporates continual efficiencies and procedural improvements for all areas of responsibilities. Provides Union contract negotiations and grievance process pertaining to union groups. (10 %)</li></ul><ul><li>Directs the overall operation of the CNG, SCG and BGC Dispatch Group. Coordinates best practices with NY Dispatch group (20%)</li></ul><ul><li>Formulate a work planning program to find efficiencies in best work practices, review staffing needs for the operations staff and work with the operations team to implement changes(20%)</li></ul>Required Qualifications<ul><li>Education &amp; Experience Required:<ul><li>Bachelor Degree or 10 years equivalent experience in supervision, project management, and/or utility dispatch.</li><li>At least 6-8 years of supervisory, project management, and/or utility dispatch related experience.</li></ul></li></ul><ul><li>Skills/Abilities:<ul><li>Office Suite</li><li>SAP</li><li>Dispatch Software</li></ul></li></ul>Competencies<ul><li>Growth &amp; Continuous Improvement</li></ul><ul><li>Initiative &amp; Change</li></ul><ul><li>Focused on Results</li></ul><ul><li>Customer Centric (internal and/or external)</li></ul><ul><li>Communication</li></ul><ul><li>Collaboration</li></ul><ul><li>Leadership (people managers/leaders)</li></ul>Company:CONNECTICUT NATURAL GAS CORPORATIONMobility InformationPlease note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at <a href="mailto:careers@avangrid.com">careers@avangrid.com</a>.Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions.  This does not include those that will work for Avangrid Power.Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&amp;P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.Job Posting End Date:May-31-2026

Avangrid is a leading sustainable energy company transitioning America toward a clean and connected future headquartered in Orange, CT, and has a footprint in 24 states with $40 billion in assets. Our primary businesses are Networks, which serves 3.3 million electric and natural gas customers in the Northeast, and Renewables, the third-largest renewable energy company in the U.S. with a diverse onshore and offshore renewable energy portfolio. With more than 7,000 employees, Avangrid has built a culture that blends diversity, equity and inclusion guided by the company&rsquo;s ESG+F framework and the UN Sustainable Development Goals. This has led to recognition by JUST Capital in 2021 and 2022 as one of America&rsquo;s best corporate citizens and second in utilities for our commitment to the environment and the communities we serve. Avangrid has been named one of the World&rsquo;s Most Ethical Companies for four consecutive years by the Ethisphere Institute.

Manager - Dispatch & Workforce Planning

Company: Connecticut Natural GasDepartment: Gas Engineering &amp; OperationsJob Title: Manager – Dispatch &amp; Workforce PlanningLocation: East Hartford, CTWork Model: Office and FieldThe salary range for this position is dependent upon experience, ranging from $141,420 to $176,400.What We Offer:<ul><li>Competitive benefits and growth opportunities</li><li>Generous performance‑based bonuses</li><li>12% 401(k) match</li><li>Comprehensive health, dental, and vision insurance</li><li>Tuition reimbursement</li><li>Professional development and clear career‑advancement pathways</li></ul>                                                                                                    For more information, please visit: <a href="https://www.avangrid.com/peopleandtalent/careercenter/health-and-wellbeing">Benefits - Avangrid</a>Candidates are required to inform their current manager when selected for an interview.Job SummaryTravel to service areas 10%. The Manager of Dispatch and Work Planning (BGC, CNG and SCG) reports to the Director of Workforce Planning, Scheduling and Resource Management. Directs the overall operation &amp; maintenance of the BGC, CNG and SCG dispatch centers. Ensures the integrity of the Company’s emergency response data. Develops and administers policies, practices and procedures that maximize efficiency and ensure compliance with regulatory requirements, internal and external auditors. Manages the O&amp;M budget for the Dispatch centers. Works closely with Operations, Regulatory, Internal and External Auditors, Union Leaders, and numerous other internal and external entities. Manages the creation of work orders, emergency dispatches and work scheduling/optimization.Key Responsibilities<ul><li>Formulates a high degree of strategic and tactical plans relating to the Company’s metering system, future system upgrades and ensuring these plans are consistent with Avangrids objectives. Makes highly complex decisions related to work planning which will have a direct impact on earnings and cost containment. (25 %)</li></ul><ul><li>Provides direction on the operation of Avangrids dispatch centers. Manages multiple/remote work locations and multiple union and non-union work groups. (25 %)</li></ul><ul><li>Ensures the development of technical training and progression testing for all dispatch personnel. Provides overall leadership, team building and incorporates continual efficiencies and procedural improvements for all areas of responsibilities. Provides Union contract negotiations and grievance process pertaining to union groups. (10 %)</li></ul><ul><li>Directs the overall operation of the CNG, SCG and BGC Dispatch Group. Coordinates best practices with NY Dispatch group (20%)</li></ul><ul><li>Formulate a work planning program to find efficiencies in best work practices, review staffing needs for the operations staff and work with the operations team to implement changes(20%)</li></ul>Required Qualifications<ul><li>Education &amp; Experience Required:<ul><li>Bachelor Degree or 10 years equivalent experience in supervision, project management, and/or utility dispatch.</li><li>At least 6-8 years of supervisory, project management, and/or utility dispatch related experience.</li></ul></li></ul><ul><li>Skills/Abilities:<ul><li>Office Suite</li><li>SAP</li><li>Dispatch Software</li></ul></li></ul>Competencies<ul><li>Growth &amp; Continuous Improvement</li></ul><ul><li>Initiative &amp; Change</li></ul><ul><li>Focused on Results</li></ul><ul><li>Customer Centric (internal and/or external)</li></ul><ul><li>Communication</li></ul><ul><li>Collaboration</li></ul><ul><li>Leadership (people managers/leaders)</li></ul>Company:CONNECTICUT NATURAL GAS CORPORATIONMobility InformationPlease note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at <a href="mailto:careers@avangrid.com">careers@avangrid.com</a>.Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions.  This does not include those that will work for Avangrid Power.Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&amp;P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.Job Posting End Date:May-31-2026

Manager - Dispatch & Workforce Planning

About the Job

About the Company

Iberdrola

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