Location:Krakow, Lesser Poland, PolandJob ID: R0124557Date Posted:2026-04-14Company Name:HITACHI ENERGY SERVICES SP. Z O.O.Profession (Job Category):IT, Telecom &amp; InternetJob Schedule: Full timeRemote:NoJob Description:<div>We are seeking an experienced Senior Business Analyst to support multiple global Salesforce initiatives within a complex, integrated enterprise environment. This role plays a key part in translating business needs into clear, high‑quality requirements and ensuring successful delivery in collaboration with global IT teams and vendor partners.<h3></h3><h3>How you will make an impact</h3><ul><li>Lead end‑to‑end business analysis and requirements management</li><li>Translate complex needs into functional requirements, user stories, and acceptance criteria</li><li>Facilitate workshops and alignment sessions with senior stakeholders</li><li>Support multiple projects simultaneously and guide vendor Business Analysts</li><li>Participate in UAT planning, solution validation, and functional acceptance</li><li>Strong experience with Salesforce Lightning, including Sales Cloud, Service Cloud, and CPQ</li><li>Solid understanding of enterprise integrations, including SAP, MuleSoft, eCommerce platforms, Conga, and related systems</li><li>Ability to assess impacts, validate data flows, and challenge solution designs</li></ul><h3></h3><h3>Your Background</h3><ul><li>3–5 years’ experience as a Business Analyst in complex IT environments</li><li>Proven experience in Salesforce programs and multi‑system integrations</li><li>Experience working in global, multi‑vendor delivery models</li><li>Salesforce certifications</li><li>Experience with process‑mapping tools (Visio, Miro, Lucidchart)</li><li>UAT and cross‑platform testing experience</li></ul>More about us  We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.We can provide more information during the recruitment process.We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully.*Applicable only for Poland location align with local law regulations.</div><h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. </h2>

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world&rsquo;s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.

IT Business Analyst SFDC

Location:Krakow, Lesser Poland, PolandJob ID: R0124557Date Posted:2026-04-14Company Name:HITACHI ENERGY SERVICES SP. Z O.O.Profession (Job Category):IT, Telecom &amp; InternetJob Schedule: Full timeRemote:NoJob Description:<div>We are seeking an experienced Senior Business Analyst to support multiple global Salesforce initiatives within a complex, integrated enterprise environment. This role plays a key part in translating business needs into clear, high‑quality requirements and ensuring successful delivery in collaboration with global IT teams and vendor partners.<h3></h3><h3>How you will make an impact</h3><ul><li>Lead end‑to‑end business analysis and requirements management</li><li>Translate complex needs into functional requirements, user stories, and acceptance criteria</li><li>Facilitate workshops and alignment sessions with senior stakeholders</li><li>Support multiple projects simultaneously and guide vendor Business Analysts</li><li>Participate in UAT planning, solution validation, and functional acceptance</li><li>Strong experience with Salesforce Lightning, including Sales Cloud, Service Cloud, and CPQ</li><li>Solid understanding of enterprise integrations, including SAP, MuleSoft, eCommerce platforms, Conga, and related systems</li><li>Ability to assess impacts, validate data flows, and challenge solution designs</li></ul><h3></h3><h3>Your Background</h3><ul><li>3–5 years’ experience as a Business Analyst in complex IT environments</li><li>Proven experience in Salesforce programs and multi‑system integrations</li><li>Experience working in global, multi‑vendor delivery models</li><li>Salesforce certifications</li><li>Experience with process‑mapping tools (Visio, Miro, Lucidchart)</li><li>UAT and cross‑platform testing experience</li></ul>More about us  We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.We can provide more information during the recruitment process.We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully.*Applicable only for Poland location align with local law regulations.</div><h2>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <a href="https://www.hitachienergy.com/contact-us/general-inquiry?type=I+have+a+General+question">general inquiry form</a> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. </h2>

IT Business Analyst SFDC

About the Job

About the Company

HITACHI ENERGY

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