<p><strong>Requisition ID:</strong>  94842 </p><p> </p><p>At PALMS Insurance, a NextEra Energy company, we specialize in offering customized insurance solutions that address the unique needs of our clients. Our commitment to excellence, reliability, and customer satisfaction sets us apart as a trusted provider in the insurance industry. Are you ready to make a meaningful difference? Become a part of our team today. <br> </p><p><span style="font-size:16.0px;"><strong>Position Specific Description</strong></span></p><p></p><p>We are seeking a detail-oriented and self-driven Claims Analyst to join our growing Claims team. In this role, you will be a key contributor to the day-to-day operations of our high-volume claims programs, including fast track consumer insurance claims. You will work closely with internal teams, Third-Party Administrators (TPAs), and external partners to ensure claims are processed accurately, efficiently, and escalated appropriately and in alignment with our best-in-class service standards.</p><p><strong>Key Responsibilities</strong></p><ul><li>Process and review claims determinations for high-volume programs, fast track consumer claims, including pet insurance </li><li>Manage and review Claims Bordereaux (BDXs) for accuracy and timely import into the claims management system</li><li>Liaise with TPAs, MGAs/MGUs, and internal stakeholders to ensure timely receipt of documentation, data accuracy, and resolution of action items</li><li>Generate large loss reports, management reports, and operational reports as directed by Claims Management</li><li>Monitor TPA and external contractor performance against established SLA benchmarks</li><li>Maintain organized and complete claims files and documentation in accordance with internal guidelines</li><li>Identify and recommend process improvements to reduce manual tasks and improve claims cycle times</li><li>Support the broader Claims team with administrative and operational tasks as needed, including claim payments and cash calls </li><li>Document operational processes and assist in implementing policies, practices, and standards that promote consistent and effective claims handling</li><li>Support Claims Management in scheduling annual Stewardship Meetings and claims audits and in preparing responses to external and internal audits</li></ul><p><strong>What We're Looking For</strong></p><ul><li>3+ years of claims experience, preferably in a high-volume or fast-track environment</li><li>Familiarity with claims administration concepts including BDX processing, FNOL handling, and TPA coordination</li><li>Strong analytical and organizational skills with keen attention to detail</li><li>Excellent written and verbal communication skills</li><li>Proficiency in Microsoft Excel; experience with claims management systems is a plus</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Comfortable working within a matrixed team structure and collaborating across functions</li></ul><p></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent;"><div style="font-size:16.0px;"><h2 style="font-size:1.0em;margin:0.0px;">Job Overview</h2></div><div><p>This job is responsible for handling personal injury and major property damages claims asserted by or against the company.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent;"><div style="font-size:16.0px;"><h2 style="font-size:1.0em;margin:0.0px;">Job Duties &amp; Responsibilities</h2></div><div><br>•   Investigates, evaluates and negotiates satisfactory settlements of personal injury and major property damage claims<br>•   Provides support and assistance to company attorneys throughout the claims litigation process, including court testimony<br>•   Performs other job-related duties as assigned</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent;"><div style="font-size:16.0px;"><h2 style="font-size:1.0em;margin:0.0px;">Required Qualifications</h2></div><div><br>•  Valid Driver's License (NON CDL)<br>•  High School Grad / GED<br>•  Experience: 4+ years</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent;"><div style="font-size:16.0px;"><h2 style="font-size:1.0em;margin:0.0px;">Preferred Qualifications</h2></div><div><br>•  Bachelor's Degree</div></div></div><p> </p><p>NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click <strong><a href="https://www.nexteraenergy.com/careers/life-at-nextera/benefits.html">here</a></strong> to learn more.</p><p> </p><p><strong>Employee Group:</strong>  Exempt<br><strong>Employee Type:</strong>  Full Time<br><strong>Job Category:</strong>  Legal/Regulatory/External Affairs<br><strong>Organization:</strong>  Palms Management Services, LLC <br><strong>Relocation Provided:</strong>  Yes, if applicable</p><p> </p><p><span style="font-size:12.0px;"><span style="color:#333333;">NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. </span></span></p><p style="margin-bottom:11.0px;text-align:justify;"> </p><p style="margin-bottom:11.0px;text-align:justify;"><span style="font-size:12.0px;"><span style="color:#333333;">NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to </span><a style="color:blue;text-decoration:underline;" href="mailto:recruiting-coordinator.sharedmailbox@nexteraenergy.com"><span style="color:#0096db;">recruiting-coordinator.sharedmailbox@nexteraenergy.com</span></a><span style="color:#333333;">, providing your name, telephone number and the best time for us to reach you. </span></span></p><p style="margin-bottom:11.0px;text-align:justify;"> </p><p style="margin-bottom:11.0px;text-align:justify;"><span style="font-size:12.0px;"><span style="color:#333333;">NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.</span></span></p><p style="margin-bottom:11.0px;text-align:justify;"> </p><p style="margin-bottom:11.0px;text-align:justify;"><span style="font-size:12.0px;"><span style="color:#333333;">NextEra Energy <strong>does not</strong> accept any unsolicited resumes or referrals from <strong>any third-party recruiting firms or agencies</strong>. Please see our </span><a style="color:blue;text-decoration:underline;" href="https://jobs.nexteraenergy.com/content/Third-Party-Recruiters/?locale=en_US&amp;previewLink=true&amp;referrerSave=false&amp;token=a4un1TiWoTYJimvq3RG1Jw%3D%3D"><span style="color:#0096db;">policy</span></a><span style="color:#333333;"> for more information.</span></span></p><p><span style="color:#ffffff;"><span style="font-size:4.0px;">#LI-JN2 </span></span></p>

<p>NextEra Energy, Inc. (NYSE: NEE) is a leading clean energy company headquartered in Juno Beach, Florida. NextEra Energy owns two electric companies in Florida: Florida Power &amp; Light Company, which serves more than five million customer accounts in Florida and is the largest rate-regulated electric utility in the United States as measured by retail electricity produced and sold; and Gulf Power Company, which serves more than 460,000 customers in eight counties throughout Northwest Florida. NextEra Energy also owns a competitive energy business, NextEra Energy Resources, LLC, which, together with its affiliated entities, is the world&rsquo;s largest generator of renewable energy from the wind and sun and a world leader in battery storage. Through its subsidiaries, NextEra Energy generates clean, emissions-free electricity from eight commercial nuclear power units in Florida, New Hampshire, Iowa and Wisconsin. A Fortune 200 company and included in the S&amp;P 100 index, NextEra Energy has been recognized often by third parties for its efforts in sustainability, corporate responsibility, ethics and compliance, and diversity. NextEra Energy is ranked No. 1 in the electric and gas utilities industry on Fortune&rsquo;s 2019 list of &ldquo;World&rsquo;s Most Admired Companies&rdquo; and ranked among the top 25 on Fortune&rsquo;s 2018 list of companies that &ldquo;Change the World.&rdquo;</p>

Claims Analyst

<p><strong>Requisition ID:</strong>  94842 </p><p> </p><p>At PALMS Insurance, a NextEra Energy company, we specialize in offering customized insurance solutions that address the unique needs of our clients. Our commitment to excellence, reliability, and customer satisfaction sets us apart as a trusted provider in the insurance industry. Are you ready to make a meaningful difference? Become a part of our team today. <br /> </p><p><span><strong>Position Specific Description</strong></span></p><p></p><p>We are seeking a detail-oriented and self-driven Claims Analyst to join our growing Claims team. In this role, you will be a key contributor to the day-to-day operations of our high-volume claims programs, including fast track consumer insurance claims. You will work closely with internal teams, Third-Party Administrators (TPAs), and external partners to ensure claims are processed accurately, efficiently, and escalated appropriately and in alignment with our best-in-class service standards.</p><p><strong>Key Responsibilities</strong></p><ul><li>Process and review claims determinations for high-volume programs, fast track consumer claims, including pet insurance </li><li>Manage and review Claims Bordereaux (BDXs) for accuracy and timely import into the claims management system</li><li>Liaise with TPAs, MGAs/MGUs, and internal stakeholders to ensure timely receipt of documentation, data accuracy, and resolution of action items</li><li>Generate large loss reports, management reports, and operational reports as directed by Claims Management</li><li>Monitor TPA and external contractor performance against established SLA benchmarks</li><li>Maintain organized and complete claims files and documentation in accordance with internal guidelines</li><li>Identify and recommend process improvements to reduce manual tasks and improve claims cycle times</li><li>Support the broader Claims team with administrative and operational tasks as needed, including claim payments and cash calls </li><li>Document operational processes and assist in implementing policies, practices, and standards that promote consistent and effective claims handling</li><li>Support Claims Management in scheduling annual Stewardship Meetings and claims audits and in preparing responses to external and internal audits</li></ul><p><strong>What We're Looking For</strong></p><ul><li>3+ years of claims experience, preferably in a high-volume or fast-track environment</li><li>Familiarity with claims administration concepts including BDX processing, FNOL handling, and TPA coordination</li><li>Strong analytical and organizational skills with keen attention to detail</li><li>Excellent written and verbal communication skills</li><li>Proficiency in Microsoft Excel; experience with claims management systems is a plus</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Comfortable working within a matrixed team structure and collaborating across functions</li></ul><p></p><div><div><div><h2>Job Overview</h2></div><div><p>This job is responsible for handling personal injury and major property damages claims asserted by or against the company.</p></div></div><div><div><h2>Job Duties &amp; Responsibilities</h2></div><div><br />•   Investigates, evaluates and negotiates satisfactory settlements of personal injury and major property damage claims<br />•   Provides support and assistance to company attorneys throughout the claims litigation process, including court testimony<br />•   Performs other job-related duties as assigned</div></div><div><div><h2>Required Qualifications</h2></div><div><br />•  Valid Driver's License (NON CDL)<br />•  High School Grad / GED<br />•  Experience: 4+ years</div></div><div><div><h2>Preferred Qualifications</h2></div><div><br />•  Bachelor's Degree</div></div></div><p> </p><p>NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click <strong><a href="https://www.nexteraenergy.com/careers/life-at-nextera/benefits.html">here</a></strong> to learn more.</p><p> </p><p><strong>Employee Group:</strong>  Exempt<br /><strong>Employee Type:</strong>  Full Time<br /><strong>Job Category:</strong>  Legal/Regulatory/External Affairs<br /><strong>Organization:</strong>  Palms Management Services, LLC <br /><strong>Relocation Provided:</strong>  Yes, if applicable</p><p> </p><p><span><span>NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. </span></span></p><p> </p><p><span><span>NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to </span><a href="mailto:recruiting-coordinator.sharedmailbox@nexteraenergy.com"><span>recruiting-coordinator.sharedmailbox@nexteraenergy.com</span></a><span>, providing your name, telephone number and the best time for us to reach you. </span></span></p><p> </p><p><span><span>NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.</span></span></p><p> </p><p><span><span>NextEra Energy <strong>does not</strong> accept any unsolicited resumes or referrals from <strong>any third-party recruiting firms or agencies</strong>. Please see our </span><a href="https://jobs.nexteraenergy.com/content/Third-Party-Recruiters/?locale=en_US&amp;previewLink=true&amp;referrerSave=false&amp;token=a4un1TiWoTYJimvq3RG1Jw%3D%3D"><span>policy</span></a><span> for more information.</span></span></p><p><span><span>#LI-JN2 </span></span></p>

Claims Analyst

About the Job

About the Company

NextEra Energy

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