<ul><li>Create and distribute job change letters, reference letters, and collect signed documentations from employees</li><li>Connect with relevant key stakeholders and support groups to assist with employee data corrections, changes to conditions of employments, offboarding, and other details</li><li>Manage the Leave of Absence of employees</li><li>Answer queries on administrative policies and practices and other areas via case management system in a timely manner; work on more than one issue simultaneously and prioritize urgency of requests</li><li>Following a prescribed template, document and escalate as needed based on the appropriate processes</li><li>Understand and utilize HR systems including Workday and the Employee Center including Self Service, Knowledge base and Case Management to manage employee data, inquiries, and employee requests</li><li>Ensure consistent application of HR policies and compliance with state, federal, and/or country laws and practices. And corporate regulations</li><li>Maintain documentation and ensure that employee requests meet the policy for each process</li><li>Perform data validation tasks</li><li>Perform peer audit for PS Coordinators and fellow PS Specialists</li><li>Ensure accuracy of all data processed and entered in HR systems</li><li>Ensure key deadlines are met</li><li>Ensure strict adherence with standard protocols for electronic personnel file management and document storage</li><li>Demonstrate the highest degree of discretion and confidentiality</li><li>Identify and support selected simple process improvements to streamline processes </li><li>Maintain the SOP/DTP of current processes and incorporate documentation updates as required.</li></ul>

<p>AECOM is the world&rsquo;s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.</p>

Employee Services Specialist

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About the Company

AECOM

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